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Forest Green Tree Service LLC

With Angi since April 2014

4.4

(5) Verified Reviews

Business Details

Phone Number

Address

4637 Eastern Ave SE

Grand Rapids, MI 49508

Description

Tree Removal, Trimming, Stump Grinding Emergency Service Available...

Verified Reviews

A few reviews for this pro...
2.0

07/28/2020


Dave R.

They gave me a quote to trim three trees in my yard. The price was a bit high compared to what I'd paid in the past for tree trimming from other contractors, but it's becoming increasingly difficult to find someone to trim trees so I agreed. $850 to trim three trees and haul the brush out to the curb for the village to pick up. They showed up to trim when they said they would. The problems started when they only trimmed the two trees in the front yard. Attempting to get their machinery to my back yard resulted in my fence gate being torn from its hinges and one of my bushes being torn from the ground and destroyed. They never actually got into the backyard to trim the third tree, I was told that the rain had made the ground too soft and they were having problems with their machinery. No problem, I understand. So I pay they $600 of the promised $850 with the understanding that they would be back next week to finish trimming the third tree after the ground was sufficiently dry. Two weeks later, they hadn't been back and hadn't bothered to call to provide an update. So I call their office, they apologize and we schedule a date for them to return and trim the final tree for $250. The scheduled date for trimming arrives and they no call, no show. I call back the following week and leave a voicemail which is not returned. When I call back later that same week they apologize again but said that they were overbooked for Friday. It happens but it doesn't explain why they didn't call me to let me know. They also said that they were now going to be busy through the fall but they "might" be able to fit me in. Oh joy. I felt this was poor service. I don't appreciate the two no call no shows, it feels like disrespect to me as their customer. Now I'm stuck with a single tree that badly needs trimming but good luck finding someone who is going to come out to trim a single tree. I assume that's why Forest Green Tree Service is in no hurry to get back out here and finish the job, it's not worth their time. To conclude I consider Forest Green Tree Service to have poor customer service, poor organizational skills, and poor follow-up on their commitments. I would not hire them again and would recommend that anyone reading this look elsewhere for tree service.

Description of Work
Tree Trimming

Category tree service

5.0

06/06/2018


Robert S.

Very quick and efficient. Did more than they quoted for. Couldn't find anyone remotely close to their price. Excellent job!

Description of Work
Trim branches high up on several trees.

Category tree service

5.0

07/22/2016


David L K.

Description of Work
Did a great job, price was super and they were able to fit us in at the last minute.

Category tree service

5.0

11/12/2015


Crystal T.

Category tree service

5.0

04/04/2014


Jean D.

They did a good job and cleaned up well but I felt they were a little bit pricey

Description of Work
They cut up a limb and that had fallen during an ice storm in my back yard and haulded it away.

Category tree service

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    General Information
    Eco-Friendly Accreditations
    No

    Services Offered

    Tree Service

    Services Not Offered

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    Frequently Asked Questions & Answers about Forest Green Tree Service LLC

    How is Forest Green Tree Service LLC overall rated?

    Forest Green Tree Service LLC is currently rated 4.4 overall out of 5.

    What days are Forest Green Tree Service LLC open?

    Forest Green Tree Service LLC is open:

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Does Forest Green Tree Service LLC offer eco-friendly accreditations?

    No, Forest Green Tree Service LLC does not offer eco-friendly accreditations.

    What services does Forest Green Tree Service LLC offer?

    Forest Green Tree Service LLC offers the following services: Tree Service