Bridge St. Electric
About us
Bridge St. Electric is a fine quality lighting store located in the heart of Grand Rapids, Michigan and has been in the same location since 1929. We are known for our exceptional personal service, our tremendous selection of unique lamps, fixtures, lamp shades, wall artwork and mirrors! Our service deptment can fix, restore or modify any type of lamp or fixture! We also pride ourselves with our extensive selection of lamp parts light bulbs and glass globe replacements. Our ever changing antique showroom has everything from antique lamps and fixtures, to antique juke boxes, carousel horses, antique boat motors, pedal cars, there's always something different! You will find we are well worth the trip!
Business highlights
Services we offer
( we recycle your old lighting!) If you are a do-it-yourselfer, We offer personal assistance in choosing lighting for your home or office. If you are in need of a lamp shade, and polishing and lacqering. We take your old lamp or fixture and make them "new" again, bring in your lamp base and we will custom fit a shade at no charge. Our service department specializes in lamp and fixture rewiring, custom painting, we will help you find all the right parts you need to complete your project.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 25% | ||
| 0% | ||
| 0% | ||
| 0% |
I didn't get back to their store until 3 weeks from the time I had brought the lamp in for repair. When I got there to pick my lamp up, a female clerk located my lamp and brought it out to me. I was very pleased with the finished job and the glass shades I had chosen. I paid for my order and the same clerk carried the lamp out for me and placed it carefully in my car. I then left the store that day and returned home to set my lamp up again. When I got home, I noticed that there was a for sale tag on my lamp with a price of $195.95. I didn't think too much about it but thought that was strange, since it had only been 3 weeks since I brought my lamp in for repair.
Before my writing up this review, I decided to call Bridge St Electric to give them a chance to explain why that sales tag had been placed on my lamp. The man I spoke to on the phone told me that he had no idea how that could have happened except for maybe a mistake made in the repair area by whomever was working back there. I told him that I was happy and pleased with the repair of my lamp and how nice it looked, but I just wanted to give them a chance to explain about that for sale tag that was hanging on it when I picked it up. He said they definitely would not have intentionally put a for sale tag on my lamp. However, what I did note in my conversation on the phone with him about this issue is that he really did not apologize for such an error being made, but just totally explained how they just didn't do that with repair orders unless it hadn't been picked up in at least a year's time. I accepted his explanation and ended our conversation on the phone with him.
Overall, I was very happy and satisfied with the repair of my lamp and the professionalism of each employee who helped me. This for sale tag issue really is not something that would prevent me from returning to them for more service should the need arise again, but would strongly suggest that apologies are in order for such errors when they occur and are brought to their attention.
"thanks member you have been a great customer"
Licensing
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