Approved Pro
Ameri Pro Restoration
Water Removal Recovery Service, Fire or Smoke Damage Recovery Service,
About us
Ameri Pro Restoration is your full-service independent disaster restoration firm serving Mid and West Michigan, completing over 5000 projects. We are dedicated to making your nightmare "bearable" by professionally restoring your home or business. We will work diligently for you, communicating with you to make sure everything is taken care in a quality manner with a 7-year workmanship and no odor warranty when we complete the entire project. Our 26 caring employees are here for you. Each of us is background checked, drug-free, and bonded for your peace of mind. Call day or night to speak to an actual manager or the owner. As the owner, I am committed to ensuring each project is completed in a timely and professional manner. Ron Brown - Owner.
Business highlights
Emergency services offered
7 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.725 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 4% | ||
| 0% | ||
| 4% | ||
| 4% |
Showing 1-25 of 25 reviews
Deb A.
Oct 2022
Ron and his crew were responsive to our needs and did a great job providing an updated beautiful home when the whole project was completed. Ron intervened with insurance to get additional coverage for replacement windows and other items they missed on initial assessment. Very grateful for the personalized service and effort to get the best value for us within the budget provided. Thanks AmeriPro!
Isidoros S.
Jun 2016
unknown
Meegan H.
Feb 2015
I can't rave enough about Ted and Ross from Ameri-Pro. They were professional and responsive, and did a great job. Ross even went above and beyond the call of duty and set off bug foggers in my crawl space after work was completed - saving me from having to do it!
It was a nasty job - unbeknownst to me, my sewage system had failed and was dumping raw sewage into my crawl space. Ameri-Pro got right on it and talked me through all the work that was needed. Ted even met me at a work event so I could give him a key to my house and get things started.
I would use this company again in a minute.
It was a nasty job - unbeknownst to me, my sewage system had failed and was dumping raw sewage into my crawl space. Ameri-Pro got right on it and talked me through all the work that was needed. Ted even met me at a work event so I could give him a key to my house and get things started.
I would use this company again in a minute.
Response from Ameri Pro Restoration
"We truly appreciate your kind words and I will pass them on to Ted and Ross. Best Regards, Ron Brown - Owner Ameri Pro Restoration, LLC"
Roger C.
Jun 2014
Everything was restored to condition prior to damage or better in many cases. Cleaners were amazing. Delays were minor and schedule slipped but not badly. Communications with project manager and supervisor on site were professional, factual and results oriented.
Response from Ameri Pro Restoration
"Thank you for the kind words. Having you home struck by a tornado is devastating to say the least as you know. We are pleased that you are happy with our work and quick response especially since the other home across the street has not even been started after two months by the other contractor. It was a pleasure to work with you and your wife as you gave us the green light to repair you home just days after the tornado. For you peace of mind we hurricane strapped the repaired areas per latest building codes to minimize future wind damage to the lakeside of you home. Welcome home and enjoy the beautiful lake this summer! Thanks again. Best Regards, Ron Brown - President Ameri Pro Restoration, LLC"
Andrew A.
Jun 2014
They were responsive and came in under their initial estimate. Friendly service too.
Response from Ameri Pro Restoration
"Thank you for the kind words. Best Regards, Ron Brown - President Ameri Pro Restoration, LLC"
Sabrina A.
Jun 2014
We initially hired Ameri Pro back in Dec of 2008 , because of a sewage backup. When it, unfortunately, happened again in we immediately called Ameri Pro. They came within a couple hours to see the damage and got to work the following day. We were very impressed with their professionalism, expertise, and thoroughness. We were kept informed about what they were doing and why and they made sure we were satisfied with their work. They clean up the sewage backup, cut out what drywall was necessary and ensured that there wasn't any mold or toxins left behind. We did not have them restore the basement, though they would have done a great job, only because we did it ourselves to help stretch the insurance money. Ameri Pro was also great at working with insurance companies, which was a relief.
If we endured another emergency with our basement we would call Ameri Pro without hesitation. I highly recommend them to anyone dealing with water/sewage damage.
If we endured another emergency with our basement we would call Ameri Pro without hesitation. I highly recommend them to anyone dealing with water/sewage damage.
Response from Ameri Pro Restoration
"Thank you for using Ameri Pro again. As you know we take great care of our clients for life whenever they have a disaster. Best Regards, Ron Brown - President Ameri Pro Restoration, LLC"
ROBERT H.
Jun 2014
We were very disappointed with them. They was taking a very long time. The price ended up covering my home owners insuring company. He told us we do not need to work with Ameri pro. We had our house powered down from his water damage. That was one of the problems with Ameri pro. We chose Ameri pro based on the rating on Angie's list. The price was on insurance claim basis. They got paid 10,000 dollars for the work. They wouldn't even let us get into our home for a period of time. Luckily the insurance company did reimburse us what we spent in the motel.
Response from Ameri Pro Restoration
"This is how jobs go wrong when the client does not follow industry water damage and mold remediation protocols. 1. The client had a simple clean water leak from burst pipes. We responded immediately to extract the water and setup fans and dehumidifiers to prevent mold growth. The client refused our advice to dry immediately and then mold grew over the next 10 days while they did nothing. We later returned and tested positive for mold which required mold remediation due to their failure to have us dry the area on day one. The affected area was in the middle of the home which required relocation to erect plastic containment. Hidden pre-existing other areas of mold were also found that the insurance company refused to cover. The homeowner claimed he did not have funds to remediate the uninsured areas and shut down the job before completion against our professional recommendations. Throughout the job the client broke into our containment and cross contaminated cleaned areas. Had the client followed our recommendations the home would have been quickly dried with no mold growth. They would not have to leave their home either if they followed our recommendations. We have completed over 5000 disasters and never had client choose mold growth over quickly drying their home. And then to blame us for their decision not to immediately dry their home is unfair and irresponsible. If you are like most reasonable clients we can do a great job for you. If you do not want to follow industry standards please call another company. We are always happy to explain our processes so you can make an intelligent decision in caring for your home. Keep in mind when dealing with water damage it is important to dry it asap to prevent mold growth. We only charge insurance Xactimate approved pricing for our services. It is said you can lead a horse to water but you cannot make him drink. Or in this case, we can encourage a homeowner to properly dryout their home to prevent mold growth but you cannot make them if they don't want to listen to our recommendations based on over 5000 successful disaster cleanups. Respectfully Submitted, Ron Brown - President Ameri Pro Restoration, LLC"
Stephanie N.
May 2014
There was nothing to remediate, but they were very thorough and explained things very well. I chose them because they seemed the most knowledgeable after I have talked to a couple of other places.
Response from Ameri Pro Restoration
"I am pleased that you liked our services. Best Regards, Ron Brown - President Ameri Pro Restoration, LLC"
Herb H.
May 2014
Work was completed as scheduled.
Response from Ameri Pro Restoration
"Hi Pastor, Thank you for the kind review. It was a pleasure to work with you and your church elders to inspect and make suggestions to improve the air quality of your church. Best Regards, Ron Brown - President Ameri Pro Restoration LLC"
Nicholas F.
Apr 2014
AmeriPro was quick to fulfill the restoration needs caused by another company's errors. They also recommended a fantastic new plumbing company, who I will use in the future, if any needs arise. The cleanup process was thorough (to dry/remove damaged areas) and the restoration quality was top notch.
Response from Ameri Pro Restoration
"Thank you for the kind review. It was very unfortunate that you had two disasters but hopefully all is well now. Best Regards, Ron Brown - President Ameri Pro Restoration LLC"
Sarah J.
Apr 2014
Ameripro was amazing. They treated me with such respect and kindness after a very devastating fire. They came in and packed and took everything out of my home to be cleaned and treated for smoke damage. They were in constant communication with me. They brought everything back to my new home, set furniture back up. I could not believe it. My clothes, furniture, dishes everything was smoke free. I had friends visit and ask them to smell couch for smoke smell it was completely gone. it was wonderful to have a lot of my things back that meant so much to me. I owe this to Ameripro. I would highly recommend Ameripro to any one for all the services they provide. They showed a high standard of professionalism and truly cared. They also checked on me once settled in my new home.
Response from Ameri Pro Restoration
"Hearing your kind words make all the difference to all of our employees who love helping those who suffer disasters. I personally want to thank you for choosing of Ameri Pro. All of our employees truly loved working with you. I am glad everything worked our well for you and your are back home once again. God bless you and keep you safe. Ron Brown - Owner of Ameri Pro Restoration"
Elaine J.
Apr 2014
The two gentlemen were very professional and hard workers. They were prompt on arrival each time, were accommodating as to when it would be good for us to be home to do their work, and they did a very thorough job. It was a hard area to clean simply because the space was only 3 to 4 feet in height. I would definitely hire this company again. I was a little surprised of the cost but then again I have never had to use a restoration company before. I have heard that most other companies would charge about the same. Half of payment was due at clean up and the other half due after all was completed including drying of the area. The men were very clear as to the costs, what it involved, and what additional charges would be incurred above and beyond the quote before they proceeded. They kept things clean and left areas clean. They were more than willing to work with insurance, however, our insurance did not cover it due to the homeowner needing to take preventative measures and have drains cleaned periodically. I learned not to wait 28 years or until something happens to clean the drains.
Response from Ameri Pro Restoration
"Thank you for your kind words. I am pleased to hear that we exceeded your expectations. You are correct about our fair pricing as we use the approved insurance Xactimate pricing program for your protection. Please remember to have your plumber clean those roots out once a year to keep the pipes clear. Best Regards, Ron Brown - Owner of Ameri Pro Restoration"
Molly G.
Mar 2014
Three times, storm water back-up into the finished out, carpeted basement and 1 broken boiler heat pipe in the carpeted guest room in the basement. They completely dried out the basement including the carpet then re-laid and cleaned the carpet. This time, an ice dam on the roof caused water to go through the plaster ceiling on to the hardwood floor in the living room.
Response from Ameri Pro Restoration
"I am pleased to read that you like our work. And yes we do personally answer the phone day or night to give our clients advice, quickly dispatch crews and provide a time of arrival for emergencies. Thank you again for your kind words, Ron Brown - President Ameri Pro Restoration LLC"
Miriam H.
Jan 2014
.
Response from Ameri Pro Restoration
"Thank you for the straight A review. The Law firm was flooded by a sewage backup and was severely damaged by mold. We cleaned and returned the basement to normal fungal ecology, replaced two furnaces, communications sub panel and passed air quality tests. It was a pleasure to work with you and your insurance company. This was all done without disruption to the law firms upstairs. Best regards, Ron Brown - President of Ameri Pro Restoration LLC."
Sarah T.
Dec 2013
Ron was very concerned and helpful. He was there to help me deal with my less than helpful landlord, even spoke to them and sent them the mold test for me. I was able to get a hold of a person each time I called, anytime of the day. The situation was miserable, but Ron and AmeriPro made it bearable. His concern for my patients, staff and myself was so comforting. He and his company go above and beyond. I have had my family and friends put their number into their phones in case of any emergency with water or fire so I know that they will get the best possible care!
Response from Ameri Pro Restoration
"It was a pleasure to work for you and care for your concerns. I am especially happy that your pregnancy went well and are now enjoying your beautiful daughter. Best Regards, Ron Brown - President, Ameri Pro Restoration LLC"
Nancy K.
Nov 2013
Ameri Pro went above and beyond what was expected. Since my parents are elderly, they assembled a new storage cabinet for them too.
They said all the staff was very friendly and kept them informed on everything as they went along.
They said all the staff was very friendly and kept them informed on everything as they went along.
Response from Ameri Pro Restoration
"Thank you for the feedback. Your parents were a delight to work for even though it was the 8th flood of the day as our crew worked passed midnight to extract and dry their home. They are definitely the sweetest 80 year old couple I have ever met. I see where you get it from. Folks like that are a pleasure to work for as we enjoy doing all the little extra things that make all the difference. Your parents were very appreciative of our very tired techs which kept them going late into the night. Thanks again to you and your parents for choosing Ameri Pro Restoration. Best Regards, Ron Brown - President Ameri Pro Restoration LLC"
Leanne P.
Nov 2013
The house in Michigan is a 2nd home and I live in Texas. Contracting for the job was a concern since I am 2000 miles away. Ameri-Pro was AWESOME! They emailed me pictures along with a very clear, detailed quote which included items that may need work as they got into the guts of the job and may find other problems. Ameri-Pro emailed me the contract to signed and return by email. They kept in contact with me through emails and phone calls. As the project proceeded, I was perfectly comfortable not being there. Ron Brown (Ameri-Pro) went above and beyond by sending me pictures of things that the Tenants of the house could do to improve the home as well as give me information on other service providers should I need them for things not related to Ameri-Pro's contract. The project was started on time and completed on the due date I was given. Based on the comment by a relative who saw the completed job, it was done perfectly and the new bathroom looked great. I couldn't have been happier. As a result of Ameri-Pro and Ron Brown, not only am I very pleased with their work, but the house is now undergoing cleanup and interior painting. I would absolutely use Ameri-Pro again and especially recommend them to anyone who may spend extended time out of the state but need emergency work done.
Response from Ameri Pro Restoration
"It was truly a pleasure to serve you in rebuilding your bathroom. I will share your kind words with all of our crew who worked very hard to get this done on time and with great quality. If we may ever serve you again please call anytime. Best Regards, Ron Brown - President - Ameri Pro Restoration LLC"
Timothy H.
Oct 2013
VERY UNHAPPY WITH EVERY ASPECT OF THEIR SERVICE EXPECIALLY AFTER ALL THEIR PROMISES
Response from Ameri Pro Restoration
"We never worked for this Angie's List member and is completely false."
Rianne A.
Aug 2013
Ameri-Pro communicated with me every step of the way. Extremely conscientious and went out of their way to minimize the disruption to the household. The crew was very professional and polite. There were no "hard sell" or scare tactics. Provided pre/post independent lab tests to determine mold levels. I would recommend them to anyone.
Response from Ameri Pro Restoration
"Thank you for the kind words, I will pass this along to all of our techs. Knowing that you are very pleased means a lot to us. Hopefully we made your nightmare bearable and you can enjoy you home once again. Thank you for choosing Ameri Pro! Best Regards, Ron Brown President Ameri Pro Restoration LLC"
Gary O.
Jun 2013
So far so good. But it's not completely finished yet.
Daisy C.
May 2013
Our basement was flooded. We called AmeriPro to come in and do the clean up and repair work. The crew responded right away for a call made on a Saturday, and came 2 hours later and started exacting the water and removing parts of the basement that suffered water damage (baseboard of one room, carpet liner), and brought in fans to dry out the area. They also treated the area for potential mold. They came two days later to check on the drying and decided to leave a couple of the fans for one more day to ensure that the whole area is dried.
They also did the repair work to replace the baseboard, repainted the wall and baseboard, and relined the carpet. They were punctual, efficient, and courteous.
They also did the repair work to replace the baseboard, repainted the wall and baseboard, and relined the carpet. They were punctual, efficient, and courteous.
Response from Ameri Pro Restoration
"We truly appreciate your kind words. I will make sure our techs know that you were very pleased. Thank you for choosing Ameri Pro! Best Regards, Ron Brown President Ameri Pro Restoration LLC"
J D.
Jan 2013
Dominic from AmeriPro responded to my call in less than one hour. - He took all the information and went back to his office to work up an estimate. Within one hour he called me with the estimated and we agreed on the price.
The next day I received a call from his subcontractor (Ernesto) and made arrangements for the repairs to get started. -- Ernesto was very professional and did an excellent job in gutting out the bathroom, including removal of damaged toilet, removal of damaged drywall and removal of damaged linoleum flooring. He sanitized every thing and got it ready for paint. Ernesto also brought some linoleum samples for me to pick out what i wanted for the new flooring. -- The next day Ernesto arrived early in the morning. He repaired the bathroom drywall and again sanitized the walls, floor and shower enclosure. -- Since the drywall repairs needed 24 hours to dry, Ernesto made arrangements to return the following day to install new baseboards and repaint the walls and baseboards. He did an excellent job.
The day after the bathroom walls were repainted, Dominic returned and installed new linoleum flooring. - I made separate arrangements to install a new toilet.
The next day, Ernesto returned to repair the drywall in the ceiling that had been previously water-damaged by the ruptured water line upstairs. The following day he returned and repainted the ceiling. You can't even tell where the repair was made.
Overall, I am extremely satisfied with AmeriPro's professionalism and quality of workmanship. Their prices were very reasonable considering the amount of work and type of work that was required and they completed the work in a very timely manner.
I highly recommend AmeriPro.
The next day I received a call from his subcontractor (Ernesto) and made arrangements for the repairs to get started. -- Ernesto was very professional and did an excellent job in gutting out the bathroom, including removal of damaged toilet, removal of damaged drywall and removal of damaged linoleum flooring. He sanitized every thing and got it ready for paint. Ernesto also brought some linoleum samples for me to pick out what i wanted for the new flooring. -- The next day Ernesto arrived early in the morning. He repaired the bathroom drywall and again sanitized the walls, floor and shower enclosure. -- Since the drywall repairs needed 24 hours to dry, Ernesto made arrangements to return the following day to install new baseboards and repaint the walls and baseboards. He did an excellent job.
The day after the bathroom walls were repainted, Dominic returned and installed new linoleum flooring. - I made separate arrangements to install a new toilet.
The next day, Ernesto returned to repair the drywall in the ceiling that had been previously water-damaged by the ruptured water line upstairs. The following day he returned and repainted the ceiling. You can't even tell where the repair was made.
Overall, I am extremely satisfied with AmeriPro's professionalism and quality of workmanship. Their prices were very reasonable considering the amount of work and type of work that was required and they completed the work in a very timely manner.
I highly recommend AmeriPro.
Response from Ameri Pro Restoration
"Thank you for the kind words. At your service, Ron Brown President Ameri Pro Restoration LLC"
Daniel P.
Jan 2013
Ron Brown and his colleagues responded quickly when our upstairs shower leaked down through the walls and ceilings of our bathroom and hallway below. The leak was in the wall, so the fast response was key in preventing further damage to the ceiling, walls and flooring. Once the leak was stopped, the drying process began immediately to prevent any mildew or mold. All repairs made to our ceiling and floors were seamless and looked great upon completion. We learned my kitchen flooring was discontinued and Mr. brown himself went above and beyond to find me a complementary floor to match my kitchen to the repaired mudroom. When any contractor spends time inside your home the caliber of the employees is monumental. Ron's workers were timely, clean, polite and professional.I would use Ameri-pro Restoration again without hesitancy. The pricing was very fair and my insurance company paid the reasonable bill quickly.
Response from Ameri Pro Restoration
"Thank you for choosing Ameri Pro! Ron Brown Ameri Pro Restoration LLC"
Amy H.
Nov 2012
Overall, I thought the job was done very well. Since neither party expected three layers to have to be taken up the end result was a little different that I had expected, but we made it work in the end. And they didn't charge me extra, which I was expecting. From start to finish all guys that came to the house were friendly and professional. The initial visit was just for a bathroom upstairs and the guy ended up checking the entire house for free, which was very nice! I called around to a couple of other places and Ameri Pro's prices couldn't be beat. I would definitely use them again.
Response from Ameri Pro Restoration
"Thank you for the kind words, I will be sure to pass them onto the crew. Best Regards, Ron Brown Ameri Pro Restoration LLC"
Stephanie N.
Jul 2012
The price was adequate for the service. I called a couple of places in the phone book and spoke with them. They seemed very knowledgeable. I'm allergic to a lot of chemicals, so they didn't do a chemical clean. They did something else that wouldn't leave a chemical residue.
Response from Ameri Pro Restoration
"I am pleased to hear you were very happy with our service. As you know some people are sensitive to EPA approved anti-microbials. We offer multiple methods to remediate homes based on the needs of the home and the occupants. Our high dose shock ozone does a great job in destroying mold spores. Ozone must only be used in vacant homes only by professionals as ozone can harm people, pets and plants if used improperly. We also have Hydroxyl machines for occupied homes. Either machine be used ONLY after safely removing all visible mold as required in the ANSI/IICRC S520 mold remediation standards. Thank you for choosing Ameri Pro! Ron Brown"
Licensing
Insured
Licensed*
Trade License Number
2101088065
Trade License Expiration
05/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Ameri Pro Restoration is currently rated 4.7 overall out of 5.
Ameri Pro Restoration accepts the following forms of payment: CreditCard
Yes, Ameri Pro Restoration offers free project estimates.
No, Ameri Pro Restoration does not offer eco-friendly accreditations.
No, Ameri Pro Restoration does not offer a senior discount.
Yes, Ameri Pro Restoration offers emergency services.
Yes, Ameri Pro Restoration offers warranties.