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THOMAS APPLIANCE CO
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Refrigeration System Service,
Reviews
3.02 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 50% |
Showing 1-2 of 2 reviews
Larry S.
Mar 2022
My husband and I paid for a white side by side refrigerator June 6, 2021. We were told by Ken Thomas that it was going to take a few months to receive it due to COVID and the computer chip shortage. We were given a small refrigerator to use. We called Thomas appliance every month for an update. At Christmas, Thomas Appliance found out that the model we paid for was discontinuing the white color we chose. I received an email invoice showing a completely different model that THEY chose for us. After more waiting we asked for any white side by side. Ken Thomas gave us every excuse possible until we told him we were taking our money elsewhere. Yesterday Thomas Appliance tried to deliver a refrigerator with dents on every side of it. It wasn't even new. We refused to accept it and told Ken Thomas if he can't deliver a NEW refrigerator by next Tuesday, we want a full refund. I will post an addendum after next Tuesday of the outcome. I have absolutely no faith in Thomas Appliance to do the right thing I would not use Thomas Appliance EVER again.
KURT N.
Sep 2013
unknown
Licensing
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FAQ
THOMAS APPLIANCE CO is currently rated 3.0 overall out of 5.
No, THOMAS APPLIANCE CO does not offer free project estimates.
No, THOMAS APPLIANCE CO does not offer eco-friendly accreditations.
No, THOMAS APPLIANCE CO does not offer a senior discount.
No, THOMAS APPLIANCE CO does not offer emergency services.
No, THOMAS APPLIANCE CO does not offer warranties.