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Smillie Plumbing & Heating Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Smillie Plumbing, Heating, Air Conditioning has been in business since 1984. John Smillie is the owner, and holds State Licenses in; Plumbing Contractor, Master PLumbing, Mechanical Contractor, Boiler, Residential Builder, and Backflow Certification.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

For Residencial Customers we specialize in service and repair of all your plumbing, heating, and A/C needs. We also perform RPZ(Backflow) Certification. Furnace, Boiler, Water Heater, and Air Conditioning replacement.

Services we don't offer

New home construction.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.5
Showing 1-16 of 16 reviews

Mark P.
04/2016
5.0
plumbing
  + -1 more
Several days ago I went to turn on my original 1950 outdoor faucet and the shut off valve finally snapped off. Robbie from Smillie Plumbing arrived and installed a new shut off vale after shutting off the main water supply. He then Installed a new Faucet. I have all copper plumbing and it did involve sweating the pipes. He was on his way back to the shop in just under an hour and this involved some custom routing of the copper piping. This is the second time that I have contracted there services and I have been very happy. John Smillie the owner returned my call and arrived for an estimate when he said that he would. I am still waiting for 2 other plumbers to get back with me. I can highly recommend.
Description of Work: Installed new frost free outdoor faucet and a new shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard S.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They did a great job for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Odin F.
11/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Added gas line for kitchen range.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$400

Response from Smillie Plumbing & Heating Inc
Based on what the customer explained over the phone I gave him an estimate of around $400.00 to install a gas line for a stove. Once we were onsite we ran the gas line. It took about (1) hour longer than proposed due to some unforeseen obstacles. Customer then had us set the stove and hook it up. This was not figured in the original estimate over the phone. Customer was also told this was a ballpark estimate. Total bill was $585.93 which I do not believe is out of line.

Arlene R.
10/2015
5.0
plumbing
  + -1 more
It went well. Provider showed up within a reasonable time. I was pleased that they fixed my one outside faucet instead of just replacing it. Staff was professional.
Description of Work: Installed gas line for stove and installed stove. Installed new kitchen sink and faucet. Fixed one outside faucet and replaced another.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,421

James E.
10/2015
4.0
plumbing, drain cleaning
  + 0 more
The technician who came to do the work was very professional and helpful. He spotted a problem when we discussed moving the water heater vent. I had not realized that if the vent was raised where I wanted it would then be in the way of the pull down ladder used to get into the attic. He was able to adjust the vent to a height not to interfere with the ladder and still provide room for the new washer/dryer unit. We discussed a possible problem with the bathroom toilet having a slow leak but he thought that what I had done to solve the problem was good. Since the toilet does not run on like it did before I did my fix he thought it best not to do anything else at this time. I have called Smillie Plumbing again to have them provide a new vent for the new dryer I hope to purchase soon. The person I talked to on the phone about the dryer vent was very helpful and understood just what I was looking for. Now I only have to wait for them to get the parts in stock and then set up a time to replace the vent. I have been impressed with this company and think they have been very helpful.
Description of Work: A slow to drain bathroom sink drain was augured out and cleaned. It works very well now. Some pipes for the kitchen sink were all of a sudden banging and the plumber was able to get under the house in the crawl space and fasten the pipes so they do not bang any more. A water heater vent was adjusted so a new stacked washer/dryer unit will now fit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

James R.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced flushing mechanism in toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marianne W.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a pipe burst in my basement. The pipe was wedged between a partial crawl space wall and a vent that ran the length of the wall. The gentleman that came out to do the work was professional and efficient. Got a very difficult job done in a few hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

sheree H.
10/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: Never returned my call
Rating CategoryRating out of 5

Response from Smillie Plumbing & Heating Inc
Never received a voice mail. This person lives an hour and a half from our office. Not sure why she would even call us for service being so far away. ????

Pat P.
09/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

DAVID O.
05/2014
5.0
plumbing
  + -1 more
After attempting other companies which appeared higher in the list, and not getting anyone to pick-up, Smilley Plumbing answered the phone. They had someone here within one hour as promised. The technician quickly located the leak and did a quick but comprehensive job repairing. Now my natural gas is turned back on! I am certainly noting this company's name for the future.
Description of Work: Located and repaired a natural gas leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Mindy S.
10/2013
5.0
plumbing
  + -1 more
I called in the morning because my hot water heater gave out and soaked my basement carpet. I called Smillie about 7 a.m. and was scheduled to install a new hot water heater that afternoon. It took about 4 hours. The owner talked to me several times when my husband wanted me to ask additional questions about the hot water heater we were getting (efficiency, cost, etc.) Overall I was extremely happy. I will definitely use them again.
Description of Work: Installed a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

James R.
10/2013
5.0
plumbing
  + -1 more
Company representative was very polite, clean and professional. When asked questions he answered fully.
Description of Work: Replace two outside faucets, re-seat toilet on soil pipe, install water line to refrigerator, install new kitchen faucet (owner purchased).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Josh G.
08/2013
5.0
plumbing, water heater repair
  + 0 more
Had a problem with the blower on my hot water heater. Was able to come out the same day and take a look and fix. Have been out a few other times and very responsive and reliable. Definitely recommend.
Description of Work: Hot Water Heater Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffrey B.
05/2013
5.0
plumbing
  + -1 more
!
Description of Work: Replaced old hot water heater and a couple other minor plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Susan H.
10/2012
5.0
plumbing
  + -1 more
Got a prompt estimate and the service man even said I didn't need as big of a furnace as another company told me I needed. They came out quickly and did a good job. I would use them again.
Description of Work: Needed a new furnace in a rental unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Smillie Plumbing & Heating Inc
Thank you for a nice review. John Smillie

Barbara C.
04/2012
5.0
plumbing
  + -1 more
They are very well known in Freeland so I called them. They have a paid service column. The work they did was on their service column part so their price was pretty on track; I knew what it was going to be before they came. They were very punctual. I would continue to use their service as long as I live in Freeland.
Description of Work: I used Smillie Plumbing & Heating Inc. for plumbing work. They fixed an issue that I had with a toilet. I have used them for the past two years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Smillie Plumbing & Heating Inc
Thank you for the Nice review. John Smillie

    Contact information

    10270 Pierce Rd, Freeland, MI 48623


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    Smillie Plumbing & Heating Inc is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 4:30 AM

    Saturday: Closed

    Smillie Plumbing & Heating Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Smillie Plumbing & Heating Inc does not offer free project estimates.
    No, Smillie Plumbing & Heating Inc does not offer eco-friendly accreditations.
    No, Smillie Plumbing & Heating Inc does not offer a senior discount.
    Yes, Smillie Plumbing & Heating Inc offers emergency services.
    No, Smillie Plumbing & Heating Inc does not offer warranties.
    Smillie Plumbing & Heating Inc offers the following services: For Residencial Customers we specialize in service and repair of all your plumbing, heating, and A/C needs. We also perform RPZ(Backflow) Certification. Furnace, Boiler, Water Heater, and Air Conditioning replacement.
    New home construction.

    Contact information

    10270 Pierce Rd, Freeland, MI 48623


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 AM
    Saturday:
    Closed