Schreiner Mechanical Inc
About us
Serving Mid Michigan since 1988
Business highlights
Services we offer
Heating & A/C, Plumbing
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 10% | ||
| 0% | ||
| 0% |
I called to set up a service call as this was the first time I used Schreiner and the appointment was set up. He then called me at work later to tell me he needed me to pay at the time of the time of service which I agreed to. The serviceman showed up without a latter so he was unable to get to the unit in my attic to which he said and quot;do you want me to go get a one?and quot; undoubtably going to keep me on the clock. One was provided to him and he changed a filter.
An hour later I was called once again at work to be told and quot;we didn't collect at service do you have a credit card?and quot; No inquiry to the service at all, the whole time they just wanted to be paid and that is all they talked to me about. I hope they enjoyed this one time payment because i will never use them again. They had not concern with customer satisfaction only the payment which they could have asked for at the time of service like agreeed to and not called me again.
What I really appreciated though occured a few months later. There was a bad snow storm and we lost power, we hooked up the generator, but the furnance didn't seem to go on. We contacted Schreiner and within a few minutes we had two people at our house (the roads were terrible). They checked the unit and instructed us on how to start it after a power outage. They also provided some advice on running the furnance by generator.
Licensing
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