911 Restoration of the Tri Cities

They told us that they would have a group of guys out and the project would be done in 2 weeks .The guy started in January and by June we still had no usable kitchen. they had 1 guy come out when I called and he. work for 1 or 2 hrs and leave and not say a word. They were paid for the whole job and it was a big job that they didn't finish so fired them and hired a lawyer and now he doesn't want to pay any money back that we agreed on. They never had anyone dry the area out. I don't trust Angie's site anymore that is where I posted looking for a contractor and Jeff madison company reached out to me. We had water damage in the kitchen. I ended up having to pay out of pocket to finish the work .

When they are talking to someone they should tell the truth, not tell what they think the other person want to hear and they should not lie. They need to be more accurate on when they are going to be doing the work and how long its going to take. Do not try to sell me something I do not need.

We used them for two projects, a bathroom rebuild after a water problem and a separate new flooring installation project. The prices were very reasonable and Pat and Aaron do excellent work--and are friendly and easy to work with. We are very happy with the outcome!

This company was excellent! I cannot say enough good about them. Quick, polite, efficient, even helped with my home owners insurance claim! wonderful job, friendly, and really a great group of workers!

Very affordable and they were able to come out the next day

Very professional and kind they answered all of my questions and totally put me at ease with the whole process. Top notch crew my home looks better then ever!!! Would highly recommend. Jeff was amazing

Jeff was easy to work with and I felt very comfortable with him.

This company was literally a life saver for me. I had two feet of water in my basement when I returned home from vacation. Jeff and his company responded immediately and started working. Their main concern was helping me with my situation. They did an amazing job removing the mess from my basement and returning it to an immaculate condition. Jeff has gone above and beyond what I could have expected. He has worked with uncooperative insurance companies and even took the time to meet with the insurance adjuster. Their kindness, empathy and professionalism can't be beat. I unconditionally recommend this top notch company!

Eric and Terry were Awesome. They showed me and explained everything at a level I could understand. In town trying to get things done and they did it quickly professionally yet took the time to make us feel like we were their only Customer. Highly recommend, definitely will hire 911 on any future projects.

They did a great job and protected surrounding areas so there wasnâ t a mess to clean up.

I want to thank 911 Restoration for the amazing job they did on restoring the water damage and mold removal from my home recently. Within 20 minutes of phoning Home Advisor I received a call from Jeff Madison. He was at my residence within two hours assessing the damage. He had a crew out there the next morning. The crew spent several days with dehumidifiers and fans drying out the damaged area. With the flooring replaced, and the mold removed and treated and the reinstallation of the cabinets well underway , Michigan got the floods in Midland, Wixom Lake, and Edenville. I received a phone call from Jeff Madison letting us know that may be a delay getting our place finished up. I assured Jeff that a few more days without a kitchen sink was nothing compared to the devastation those people in the flood area had to endure. Well the job got done and we want to give a special Thumbs Up to 911 crewmember ANDREW, he takes pride in doing the job right, he is skilled, knowledgeable, and a hard worker. keep up the good work and Thanks Again Orv Hartung in Vassar Mi

911 Restoration is a company you can trust. They listen to your needs and complete the job quickly and efficiently. We were very happy that we called them.

We are from Midland and due to the dam breaks in Edenville/Sanford we required their services. Jeff was great to work with and I would highly recommend. As his workers were cleaning out our basement he returned several times to make sure I was satisfied with the progress. 911 Restoration of Tri Cities is top notch!

They are available to answer questions and address concerns immediately.

Jeff is great and so is his team of workers! Very Professional!

Highly satisfied

Jeff at 911 answered all my questions regarding my mold issue. also did a great job with the removal of the issue it s self in my crawl space. Very fast effective and professional. Great team and would highly recommend to anyone in need of any type of work needed Thank you Jeff and 911 team

They were friendly and professional. They definitely went out of their way to make sure I was happy and satisfied. I would definitely recommend them.

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He s a honest person when it come to the work even if he don t make money he will lead you the right way and conduct a high quality service to fit anyone need guaranteed