HATCH ENTERPRISES

Poor communication. Apparently Mr. Hatch does not communicate directly in person with the homeowner, leading to multiple miscommunications and misunderstandings. This home owner was never informed exactly when the driveway was to be done (so the car could be moved). Mr. Hatch said by phone he would be here "later in the week" to pick up payment, but other workers showed up same day to finish repairs, only to demand payment without known authorization. When the home owner asked to verify these were the people to accept the check, Mr. Hatch blew up on the phone claiming he had said he was coming "as soon as possible" without acknowledging the other workers admitted they had initially not been told they were here to accept payment. If Mr. Hatch had showed up to confirm what work and when it was to be done, and agreed on a time and day of payment, he would have been rated better. Clearly this is not a person you want to be doing business with.