Alamo Rent A Car

Rented vehicle through Alamo in Flint, MI airport terminal during September 9 to 16, 2019. Vehicle was returned with no known damage. Alamo claimed loss due to vehicle break-in. Would not provide enough information to substantiate the claim. A representative from this location called me on October 12th but would give me any details about the car damage except repeating I was responsible. When my husband asked all the same questions that I had asked, the representative told us to speak with corporate. Would not provide: Pictures were provided, but not at drop off location. Would not provide time stamps of photos. Signed documents / vehicle inspection detail (pre and post rental) requested, but not provided (more than 14 days and no response through corporate who provided photos) Police report if break-in recorded, mileage at post of review, damage report and receipt for repair (more than 14 days and no response through corporate who provided photos) Corporate review / dispute process held us contractually responsible for damage. Would not provide information to validate damage occurred during our rental.