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VERIZON

Phone Service - Cellular, Internet Service,
Reviews
4.315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
27%
3
0%
2
7%
1
7%

Filter reviews by service

Showing 1-15 of 15 reviews
Donald B.
May 2016
4.0
Phone Service - Cellular
Yes, I recommend this pro
.

Gary S.
Apr 2016
5.0
Phone Service - Cellular
Yes, I recommend this pro
unknown

Judith M.
Dec 2015
5.0
Phone Service - Cellular
Yes, I recommend this pro
$60
.

Bobby H.
Oct 2015
5.0
Phone Service - Cellular
Yes, I recommend this pro
.

Fred L.
Sep 2015
1.0
Phone Service - Cellular
Yes, I recommend this pro
$95

We are not real fond of Verizon but it is the only cell service in Grosse Pointe because we are so close to Canada. They are unreliable and I don't know anybody that likes their cell phone service. If they have had to come out, they have been fine. What they could do better would be to get off the automated telephone service so I would be able to call and reach a real person. They also could improve their cell phone coverage.


Brian S.
Sep 2015
5.0
Phone Service - Cellular
Yes, I recommend this pro
unknown

Diane S.
Sep 2015
5.0
Phone Service - Cellular
Yes, I recommend this pro
unknown

Diane R.
Aug 2015
5.0
Phone Service - Cellular
Yes, I recommend this pro
unknown

Vilma D.
Aug 2015
5.0
Phone Service - Cellular
Yes, I recommend this pro
$61
.

Antoinette R.
Jul 2015
4.0
Phone Service - Cellular
Yes, I recommend this pro
unknown

STEVEN W.
Jun 2015
2.0
Phone Service - Cellular
Yes, I recommend this pro
unknown

Rochelle L.
Aug 2014
4.0
Internet Service
Yes, I recommend this pro
$50
Have used them for several years, no cable in my area. OK but service is slow and limited.

Jeanne M.
Jun 2014
5.0
Phone Service - Cellular
Yes, I recommend this pro
$20
Very well. very helpful, courteous and ultimately saved me money.

John R.
Jun 2012
4.0
Phone Service - Cellular
Yes, I recommend this pro
$180
They're just the best service provider.

Laura T.
Dec 2011
4.0
Phone Service - Cellular
Yes, I recommend this pro
$200
I am not overly thrilled with them, but it works. It is too much effort to find a new plan so I stay. I have a big, family share plan with my parents, another family member, my daughter, and myself. My issue with them is that if I go over my minutes at all, the bill is huge and they won't work with me at all. I had a bill that was $800 and there was no warning, no email, no text message, nothing saying that I should move to a bigger plan to accommodate me. We miss calls about half the time because our phone never rang. I don't know if that is the service or if that is because of our phones. Sometimes I call my husband five times and it doesn't say anything about a missed call. I get upset when I can't get hold of my daughter and, sure enough, it never rang. To talk to a live person at Verizon you have to wait on hold for ages. I don't go to the store often but the people have been okay. I mostly talk to them on the phone and their professionalism is average to below average. They don't seem to be concerned about whether or not your problem gets resolved. I have been with them for so many years that I will just keep using them.

DEBRA F.
Nov 2011
5.0
Phone Service - Cellular
Yes, I recommend this pro
$125
I have been with them for over two years for our private phone and I am on a two year contract. The reception has been fine and I will use them again in the future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

VERIZON is currently rated 4.3 overall out of 5.

No, VERIZON does not offer free project estimates.

No, VERIZON does not offer eco-friendly accreditations.

No, VERIZON does not offer a senior discount.

No, VERIZON does not offer emergency services.

No, VERIZON does not offer warranties.