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Griffin's Neighborhood Auto Clinic

Founded 2007 • With Angi since July 2009

4.8

(130) Verified Reviews

Service Categories

Description

My name is Bill Griffin. I am the owner and an ASE master certified technician of Griffin's Auto Clinic. I am extending a personal invitation to come and experience what quality auto service is at our repair facility. At Griffin's its not about just the cars, its about the customer. My staff and I understand that in these trying times that the last thing you want to have happen is a costly repair. That is why we make sure that your vehicle is in tip-top shape and that you are informed of everything that is going on with your vehicle and that you have a solid game plan as to how to address the issues in a matter of importance. We call this our repair blueprint. It allows you to fix the immediate concerns and decide in the future what to fix as money and time allows. There are no pressure sales here. Just good old fashioned honest business practices. There are two things I look to achieve here. Good customer relationships and quality repairs fixed right the first time. Come to Griffin's and become a part of our automotive repair family. Because that is what you are to us and how you will be treated every time you are with us. Thank you for visiting our site on Angie's List. I hope to hear from you soon. Award winning. Additional contact name - Bill Griffin. Additional fax - (248) 888-9408....

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Verified Reviews

A few reviews for this pro…

5.0

02/06/2020

I seldom give an excellent rating. The repair was good and the price was reasonable but I expected that. What earns the rating is the attitude and integrity they displayed. The repair was delayed due to problems getting the "dealer only" parts. Griffin’s was extremely apologetic for the delay even though is was not under their control. This was a trans issue. In the past I wonder if I have paid fo...

DESCRIPTION OF WORK
Replaced a solenoid and two transmission resistors causing the transmission not shifting properly. replaced trans fluid and did an oil change.

CATEGORY auto repair,transmission repair

5.0

03/09/2019

Friendly, professional staff. They made sure that all parts installed and working correctly before releasing the vehicle. Although one item was quoted less by another service provider, the overall pricing is competitive. They offer warranty on parts that provide and install. It’s been several weeks since the repair work and all of the serviced items are holding up well. Next time I have a need for...

DESCRIPTION OF WORK
Radiator, front and rear brakes (discs and pads), and rear shocks needed to be replaced.

CATEGORY radiator service

SERVICE PROVIDER RESPONSE

Good morning. I am happy you made your way to us and are happy with your repairs and service. We are always here when you need us. we look forward to being your repair center of choice.
5.0

09/23/2017

I had a coupon for an inspection, so they made me aware of some things that needed to be done. It was a good price. They were very professional and down to earth. They didn't try to up-sell me on anything. They made me aware of things that didn't have to be done that minute. I was happy. There was no bulls***.

DESCRIPTION OF WORK
I had to get my brakes done.

CATEGORY auto repair

SERVICE PROVIDER RESPONSE

Thank you for using us via Angie's List. We hope we met or exceeded your expectations. We hope to see you again the next time you need something for your vehicle.
5.0

09/13/2017

Excellent! Great customer service, and great workmanship. Would definitely recommend.

DESCRIPTION OF WORK
Breaks, rotor, radiator flush and fill

CATEGORY auto repair

SERVICE PROVIDER RESPONSE

Thank you for choosing us for you're automotive needs. It was a pleasure meeting you. W hope you continue to use us as your preferred place for automotive service.
1.0

07/09/2017

I was told the car was fixed, and I let them know that I was traveling and n the car thousands of men led on a trip the next day. While driving, the car sounded worse than when I took it to them. I doubted that I would make it home safely, and I was angry at the thought of being ripped off. I was so angry, that I didn't return to this shop for fear of being further cheated. I immediately traded th...

DESCRIPTION OF WORK
Took my Infiniti to this shop for noise coming from the front end. Specifically, the left front wheel. I was told the diagnostic fee would be deducted from any repair, which was fine. After an evaluation, Bill gave me an estimate of over $1300.00. I agreed in order to fix the problem.

CATEGORY auto repair

SERVICE PROVIDER RESPONSE

I'm very sorry to read this but unfortunately there is one thing lacking in this whole transaction. communication. this customer failed to communicate that there was an issue and not only did we do the repair on the vehicle which proved to be challenging with many broken bolts from rust we did perform our service to a tee and the vehicle was test driven by myself personally as all vehicles are for...

Services Offered

Auto Service & Repair.

Services Not Offered

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General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Discover, MasterCard, Visa, American Express
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes