We are a family owned business that specializes in insurance restoration. Mainly in new roofs, gutters, siding, windows and insulation. We have an A+ BBB rating and excellent google reviews. We are also a Owen's Corning Preferred Contractor. We are licensed, bonded and insured. We care about your home as much as you do and we stand behind our work with a workmanship warranty. We work in the Metro Detroit area and would love to help you with your next construction project.
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Residential and Commercial : Siding Installation, Energy Efficient Window Installation, Premium Roofing, Roof Re-decking, Attic Insulation Installation, and Gutter/Downspout Installation
It was amazing, they are on time, everything was planed and I'm impressed.
Description of Work: They change the entire roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael R.
01/2019
5.0
roofing, siding
+ 0 more
Great company to work with. The owner and staff is great. Very responsive to all my questions.
Description of Work: Roofing and siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian G.
12/2018
5.0
gutter repair, roofing
+ 0 more
Work performed was amazing and done in very timely fashion. The installers take pride in what they do as if were there own. And the salesmen was impeccable guaranteeing the quality of gutters and craftsmanship. Definitely referring to all my neighbors family an friends.
Description of Work: Install gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laurianne P.
12/2018
5.0
roofing
+ -1 more
1 800 New Look has put roofs on 2 of our rentals, our former home and a partial roof on our current home. The workers have always been very professional and the owners Lisa and Kurt always go above and beyond to make sure the job is done with excellence. I could not imagine having a better experience, and I would highly recommend them .
Description of Work: Tear off and new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronnie R.
12/2018
5.0
roofing, gutter repair
+ 0 more
We received a new roof and gutters through 800 New Look. They got it approved through our insurance company and we couldn't have been happier with them. They were super clean and quick. There was a small issue but as soon as they were informed they were out to fix it.
Description of Work: New roof and gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phil S.
12/2018
5.0
roofing
+ -1 more
The company was prompt to get the process going with our insurance company, I had to do nothing but sign some paperwork and everything was handled seamlessly. They were very professional and knowledgeable. Hopefully won’t need them again but if I do they will be the first to be called.
Description of Work: We needed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
adam R.
12/2018
5.0
roofing
+ -1 more
Excellent service!
Description of Work: got a new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$12,551
Andrea H.
12/2018
5.0
roofing
+ -1 more
Everything went smoothly. Thanks!
Description of Work: Gutters put on
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Connie M.
09/2012
1.0
roofing
+ -1 more
When I requested the names of homeowners that I could contact to verify 800NewLook's statements regarding prior similar roofing work, this contractor failed to provide requested references. I was not able to verify 800NewLook's statements regarding homeowners for whom they had performed similar work. On two different days, a company representative failed to show up at the meetings they had scheduled with me, and 800NewLook did not call me to explain their absence within a reasonable period of time.
Description of Work: 800NewLook said they had done work in my area, for homeowners dealing with similar roofing projects under similar circumstances. I described in detail the work to be required for our project. 800NewLook said their company had been involved in similar roofing projects recently nearby involving very similar circumstances detailed in our conversation. I wanted 800NewLook to work on a hail damage claim for our roof.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lawrence B.
05/2011
2.0
replacement windows
+ -1 more
It was awful. They sent us the wrong color of window initially. I had a terrible time getting them to respond and fix it. Their communication with me was very poor. They did not seem to be very professional in dealing with any of the issues.
Description of Work: One window replaced.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$2,800
JOHN K.
05/2010
5.0
roofing
+ -1 more
My more accurate rating would be between an A- and B+. As far as the roofing is concerned, I think they did a very good but we won't know if our leaking problem is truly solved until we go through another winter. On the plus side, besides what we believe is a good job on the roofing, we were impressed that the salesperson, the office managers we talked with over the phone, and the foreman and supervisor during the job were all polite, listened to what I had to say and responded appropriately to my concerns. The price seemed reasonable if not a bargain (but see below). They did a reasonably decent job cleaning up after the roofing was finished. Also they partially met our request to compensate us for some damage that occurred to our ceilings inside during the roofing. When I called the attention of the supervisor to the damage after the job he offered for us to hold back a small amount of payment ($140) until we settled the issue. Here are some of the some of the details that we were not particularly happy with. 1) Their ad contained a so-called coupon for a $1000 discount but this seems to be just a come on gimmick as estimates from a competitor without such a coupon with almost identical. 2) We noticed at the end of the job, there were at least three complete packages of shingles that had not been used and were thrown into the dumpster. Obviously they over estimated how many packages were needed for our job and clearly we paid for these unused shingles since they were part of the calculation of the price we agreed in advance for the roofing. 3) We had some delicate plants close to the house where it was likely there would be traffic of workers going back and forth. I anticipated they were in danger so I explicitly showed the area to the salesman when signing the initial contract and a supervisor who made a pre-visit and explained my concern. The latter said they would lean a board over them to protect them. However on the day the actual roofing occurred I noticed that no board was placed over them and by the time I finally got them to do so they had already damaged them. 4) Although this may have been unavoidable, large cracks in the drywall and other related damage occurred on the interior ceilings directly under the roof. I showed the damage to the supervisor on the job. He said that the company would send someone to repair it. However I don't think the office managers authorized this. In any event, to expedite the repair I called and spoke with the office manager who agreed that if I arranged for the repairs myself to waive the $140 I had held back but not to pay for the actual amount that it would cost. The manager said that it wasn't their policy to be responsible and that the supervisor had been incorrect to offer to repair the damage.
Description of Work: They replaced our entire roof of house and car port including 5 sheets of roof decking
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Windows,
Siding,
General Remodeling,
Insulation
FAQ
800NEWLOOK is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
800NEWLOOK accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 800NEWLOOK offers free project estimates.
No, 800NEWLOOK does not offer eco-friendly accreditations.
Yes, 800NEWLOOK offers a 10% senior discount.
Yes, 800NEWLOOK offers emergency services.
Yes, 800NEWLOOK offers warranties.
800NEWLOOK offers the following services: Residential and Commercial : Siding Installation, Energy Efficient Window Installation, Premium Roofing, Roof Re-decking, Attic Insulation Installation, and Gutter/Downspout Installation