
Guttergloveofsoutheastmichigan
About us
ICE BREAKER HEATED GUTTER PROTECTION (DON'T JUST PROTECT YOUR GUTTERS PROTECT YOUR HOME) FROM ICE AND SNOW DAMAGE. MELTS ICICLES AND ICE DAMS. WE OFFER 4 GUTTER PROTECTION PRODUCTS. ONE FOR EVERY HOME AND EVERY BUDGET. THE STRONGEST GUTTER PROTECTIONS ON THE MARKET. FITS ON YOUR EXISTING GUTTERS, 316 SURGICAL-GRADE STAINLESS STEEL MESH. HARDENED ANODIZED ALUMINUM FRAME! FILTERS OVER 200 INCHES OF HOURLY RAINFALL. KEEPS OUT A GRAIN OF SAND!!! DBA Gutters Debris Free 4 Life LLC
Business highlights
Services we offer
GUTTERGLOVE GUTTER PROTECTION, NEW GUTTERS, null
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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73% | ||
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27% |
It took a long time to get started and then the install went well. They discovered a water problem in one of my eaves which I paid them to fix. The problem is that I specifically asked if a 20 amp dedicated circuit would be work for the footage of cable installed. Randy, the salesman said it would work. As soon as the weather turned cold and it snowed I plugged it in and it did not work, it keeps tripping the breaker. I have sent several emails to Randy and all he says it should work. I asked Randy for the test results that were supposed to be left with the homeowner for warranty and he never responded. I asked what the exact footage installed was so I could size a breaker properly and no response.
At this point I don't know if installing a larger dedicated circuit for the heated gutters will work or not and Randy is unresponsive.
I would not recommend using this company. Too hard to get a hold of and they don't seem to know details about the product they are installing.
I waited to write my review until I had gone through both a winter (2011) and a fall (2012) season to see how GG-Ice Breaker worked preventing ice dams and keeping leaves out of the gutters. I had no ice dams last winter and my gutters stayed leaf-free this fall.
This job required Go Green to install ice breaker and then for an electrician to come and run the wiring from my circuit breaker box to the gutter and make the connection to the low voltage wire. Before the work began, Randy came to my house a second time to meet the electrician where they talked in-person and understood each others needs so there would be no finger-pointing.
You know just how good a contractor is by their response to customers after they have been paid-in-full. Over the summer (6-months after payment was made) I noticed the gutter covers needed some minor tweaking to control the rain water. I called Randy up and he promptly sent over one of his crew members (Cameron) to fix the issue.
After my good experience with Go Green, I will be using them again in 2013 to put a new roof on my garage.
Thanks Randy.
"MY DEEPEST APOLOGY TO THIS MEMBER!!! The company has installed hundreds of jobs with no problems. With this menber we had weather issues, product issues, and emp issues. THIS MEMBER'S JOB WENT WRONG!!!!! IT HAS BEEN MADE RIGHT !!!! Repairs have been made & the Fire Kindle has been sent to member. WE WANT 100% CUSTOMER SATISFACTION. We have made changes so this will never happen again. Thank You, Randy (owner)"
After the initial install, the downspout and rainbarrel were not installed in the requested area and downspouts not resecured to the house.I requested for the crew to come out and fix these problems.
The crew came out and moved the rain barrel to the proper spot and in doing so, pieced the downspout at the gutter This was a very shoddy job.
Once again, I called Randy to fix the downspout which happened to be in front of my garage. It was an eyesoar.Randy said on the phone he was not coming out again and expected balance payment in full.
Finally, I ended up having to hire another person to replace the gutter and downspout. The repairman stated that the elbows on the downspout were installed improperly causing the downspout to leak.He also stated that the gutter guard were not properly installed causing the shingles to pop up.
"Go Green/Gutterglove was contracted to install Gutterglove product on gutters only. (Per our agreement) Member gutters were at least 20 years old. Before insatll date winds had ripped off the upper back gutter. I replace with a new gutter. Rain barrel was installed at no charge. Few days later Member called to say, it's doesn't look right. So I sent out a second crew to replace an elbow on the gutter & re-install the Free rain barrel.. I received an other call from Member saying it still looks wrong, So I drove out myself, Randy (owner) I could not see a problem, Member's adult son was home . It turns out he has a lot of construction experience. In his opion job looked great. Still ,Member was not happy. So I paid a competitor $90.00, that has been in the gutter business for 25 years to go out. He said job looks great.Still Member would not pay the balance in full . So I had no option, except to go to small clains court. To prepare I again drove 60 miles round trip to take pictures for court date. I was very surprised to see new gutters on the front of the home Member had a competitor install and wanted me to pay forher new gutters. New gutters were never part of our agreement. On March 30th in 41A Judicial District Court Case # US12-3705-SC Member was order to pay per judgement Go green/ Gutterglove IN FULL PLUS COURT COST. All court documents are public records. Thank You Randy (OWNER) Go Green/Gutterglove"
Less than 5 days later ( Today ) I received a phone call from Randy that they will be installing the system this morning. About 15 minutes later their truck pulls in the driveway. 3 guys promptly started unloading their equipment and started getting right to business. All 3 guys were very professional and a pleasure to talk to. It took just a little over 3 hours from start to finish. While they were packing up, I was asking about extending a downspout from my upper level to my lower level, and they said if they had the parts they would take care of it. I remembered I had a extra piece of gutter in my garage and showed them and we took off 2 90's from my garage ( right were the water comes out ) and they quickly took everything I gave them and installed it. WOW !! I couldn't believe it. Without the blink of an eye they had a ladder out, guy on the roof and had this up and put into the GutterGuard system.
I would highly recommend this company and the GutterGlove product to anyone. It's great to know and see first hand how great a customer can be treated!
Go Green Home services and these 3 installers just push the bar to the top! It will be interesting to see another company that can even come close to matching this experience I just hand!
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