Bergstrom Operating Co
About us
Founded in 1937, Thornton & Grooms has been committed to providing superior customer service - because we believe satisfied customers are essential to our growth and success. Our professional, well-trained staff is dedicated to asking questions, listening to your answers, and providing options and solutions to meet your needs.
Business highlights
Services we offer
Drains and Sewers, Heating & Cooling, Plumbing
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 12% | ||
| 4% | ||
| 1% | ||
| 3% |
Filter reviews by service
"Thank you for the five-star review, Brian! We think Jim, Joe, and James are all pretty fantastic as well. Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club."
"We appreciate and thank you for the feedback, Pengsue. If you would like a manager to discuss your concerns, please give us a call."
"Thank you for the five-star review, Victoria! As a company, we strive to make sure we clean up after ourselves and leave your home looking cleaner than it was when we arrived. Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"Thank you for the five-star review, Clint! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"We appreciate the five-star review, Judy! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"Thank you for the five-star review, Rebecca! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"Thank you for the five-star review, Frank! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"Thank you for the five-star review, Anthony! We are happy to help with any plumbing project you may have in the future. Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"Thank you for the four-star review, Jeremy!"
"Thank you for the five-star review, Douglas! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-clubpinhole."
"Thank you for the five-star review, Norma! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"It was our pleasure, Dave. Thank you for the five-star review! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club."
"Thank you for the five-star review, Harold! As a company, we strive to make sure your home is left cleaner than it was when we arrived. Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"Thank you for the five-star review, John! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"Thank you for the five-star review, Johnny! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club."
"Thank you for the feedback, Erwin! As a company, we strive to make sure we go over options and pricing prior to performing any of the work. The exceptional customer service we train on, amongst the real guarantees we have in place are just a few things that set us apart from other companies in the industry."
"Thank you for the five-star review, Leonard! Our customers are more like family members to us and are always there with welcoming arms to a good conversation. Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"Thank you for the five-star review, Christopher! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"Thank you for the five-star review, Caleb! Happy to hear the entire process went smoothly. Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club"
"Thank you for the five-star rating, Daniel!"
"Thank you for the five-star review, Phillip! Be sure to go through our Referral Club when you recommend our services to friends and family, by doing so you could earn $50. https://thorntonandgrooms.com/about/referral-club."
"Thank you for providing us with your feedback Mike. Even though we were unable to fix your air conditioning unit the first time, we did return the next day to rectify the problem. We understand that this was a major inconvenience and apologize for having to return."
"Thank you for providing your feedback, John. As a company, we strive to make sure we perform a thorough job the first time and have real guarantees in place that we adhere to when we fail to do so. After receiving your letter outlining the concerns above, a member of our management staff reached out to you in a very timely manner. We were able to come out to your home, address those concerns, make it right, and perform the service you had expected initially."
"Thank you for the four-star review, Pete! As a company, we strive to provide the same level of customer service throughout our entire organization. We apologize for any inconvenience we may have caused in the timeliness of our response after the installation was complete."
Licensing
State Contractor License Requirements
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