Woodstone Builders

There are ongoing problems with our house build with Woodstone Builders since our last review submitted May 24, 2016. Therefore, we are sending an update. Our original excellent condition kitchen counter was water damaged because of improper installation. We insisted on a new counter. Mr. Collar and the plumbing company tried to dig out the kitchen cabinet again (knowing it wouldn't work because the damage was done, made a bigger mess and finally ordered a new counter. It came in 2 pieces, was of inferior quality and the wrong shape compared to our original counter. We rejected the counter again. Our builder had us deal directly with the plumbing company on this problem. (The counter looked like something one might see installed in an apartment complex.) We said we wanted to be involved in choosing a new counter according to the counter we originally had and wanted Top Shop in Lansing, MI to do the entire project, tear out and installation,. Mr. Collar finally agreed to that. The week we moved in (the first week in April 2015), the floating wood floor in hallway started to squeak. Instead of looking into the cause of the problem, Woodstone Builders pounded 3 face nails into the floor in hallway. It got much louder throughout the summer throughout every room. We got with the manufacturer of the floor who sent to us a rep. from MI Inspection Service. He did a 20 page report of all that's wrong with the floor installation, including pictures. Mr. Collar wanted to check the floor out for himself, but never followed through on making a specific appointment to do it. We still have our very squeaky floor, even more so in dry weather. We're still questioning where $10-12,000 went. We only got verbal answers that don't add up. We remembered that he did special beam trim at the end of build, which he called at the time, a "gift". Recently, we realized we ended up paying for that instead of him and contacted him. He said that it was an oversight on his part and sent us a check for that. Over a long period of time, there's been no harsh words exchanged with Mr. Collar. He comes across as a congenial guy who you enjoy talking with. But, he has proven time and again not to follow through on details. For example, he was not current on codes. Also, he didn't measure the trusses when they came, so the house was out in the open and unprotected for 2 weeks in the winter while waiting for the right size trusses to arrive. As the project went on, we were under the impression that he had never built a whole house, except maybe his own. I (Burrell) am visually impaired and we hired him to be my eyes, but his "40 years experience" turned out to be for his benefit. None of this is our fault and we're not happy reporting on someone's work, but when you join Angie's List, this is what's required to let the public know your story. He's no longer responding to our requests to take care of the floor. He said he'd never walked away from an unfinished project but he did this one. So far, this project is not being resolved.

Great! Very knowledgeable and quick! I will keep Woodstone Builders Inc. in mind for future work.

I was so impressed with how quickly and effortlessly they completed the job. They always showed up when they said they would and left the work area tidy between work times. I will use them again and again for all my update and remodel needs.

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The plumber they hired did not check his helper's work, resulting in the bathroom vanity being damaged and kitchen sink not installed right which damaged the counter top.  (We used the kitchen from our previous house because it was fairly new and in excellent shape.)  The counter top was fixed, but the damage is noticeable and we're already thinking of having a new counter top.  Also, we're not happy with the performance of the kitchen sink.  They should have had a kitchen specialist put the kitchen in, not handymen.  Also, they installed the blinds, but didn't shorten them.  The builder should have communicated choices on materials before they installed them.  Know who your builder uses to complete the work, because that's ultimately a reflection on the quality of the builder's project.  We'd rehire our builder for certain jobs.

(P.S.: We have a few months left on the warranty.)

They were amazing!  Honest, trustworthy and they will help us with whatever we find next!  I would highly recommend them!

Eric and Stephan met with us initially to examine the project and give us an estimate of cost and time. They were very friendly and professional and it was obvious that they had experience with this type of work. We were able to subtract some money from the original quote by doing some of the work ourselves.ie: removing trim and picking up supplies. They were able to schedule the work within a few weeks. The work took all day, from 10am to 7pm, since installation of french doors is tricky. It involved a lot of shimming and levelling. They did an excellent job and we are so glad that we used Woodstone Builders. We are confident that this door was installed properly. They worked cleanly and efficiently.

Excellent from beginning to end. Eric and Stefan offered great ideas for getting the look we wanted at a reasonable price. Due to my husband's chemical sensitivities and allergies we needed special precautions taken all along the way which they and their subcontractors did. They brought joy with them every time they came. It was great to have them around.

The work was done very well and exactly how I wanted it done.  Eric and his son Stefan are very nice and take time to explain everything to you.  However it did take some time between original estimate and when work was actually done.  Apparently there were some extenuating circumstances on the part of this contractor beyond his control so overall I was very satisfied.

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My husband and I first hired Eric seven years ago for a complete house renovation. He was recommended to us by my sister. He took full control of the project and did an excellent, professional job. Ever since then he is the first person we call if we have a problem. Eric is 100% trustworthy and always goes that extra mile. He does what he says he'll do and he really cares about the quality of his work. No matter how busy Eric is or how stressful the job is that he's doing he is always good natured and has a positive attitude. His quote may not be the cheapest you will get but his work is the best.

It went fine and he was good.  They did good work and the price was fair.

He supposed to come out and do some work for us but he never did anything yet. It took a long time after the miserable visit and gave us a quote on that. He came out a month and a half ago. I do not know their quality work yet but to complain my paying to get back with us in regards to everything. They are pretty much on time when they say will come out. They just come for a quote and there is nothing to do with any of their works or extra to do. But they seem professional.

I experienced no problems, and work was top quality.
I have another project in the spring and will consider using them again.

Woodstone set up a temporary sink and kitchen setup so that it wasn't so hard to be without.  We are glad that they suggested that for us.  The project went smooth.  Anything that came up they talked to us about and set reasonable prices.  We were so happy with the kitchen we have now, it's like night and day!

Went great!  Everything was talked over and expectations were let known right at the beginning, which I think is a big help.  There was a lot of coordinating on this project with moving of the animals and so forth and that really made a big difference.  I would recommend these honest hard working guys to anyone.  It's hard to find good contractors and we were glad to meet up with them!

Stefan did a wonderful job. He is a very kind and courteous young man. He did everything we asked him to do. Very satisfied with his work. He is a very hard worker. He knew what he was doing and we didn't need to watch over him. We highly recommend him.

They made some ceiling repairs for us. I give them high marks and recommend them to anyone looking for honest and reliable carpenters.

From start to finish no problems

Both times that we used WoodStone builders their bids, timing and professionalism were top drawer.  We would recommend there company to any and all.

I called on Wednesday and needed to complete some items by Monday for an inspection. Woodstone made arrangements to get a crew to my house on Friday afternoon. They arrived and reviewed the job, asked what I needed them to do, then they went to town. After each task was completed they asked me to review it and make sure it was what I wanted and needed. Then they went to the next task. Everytime I gave them a job it was completed just so.

They worked with me on the design of the project and included some cost saving measures.
They were punctual, polite, and no abusive speach was heard.
The project was completed on time, and no extra charges.

From the very first phone call to Woodstone Builders they were very courteous and friendly.  They were very accommodating to our busy work schedule.  The company came out to look at our property and gave a very accurate estimate, from that point the work was scheduled.  On installation day they arrived on time and were respectful of our property, they maintained professionalism throughout the installation and repair.  The job was performed beyond our expectations without any complications and was very reasonably priced.  I would highly reccommend Woodstone Builders to anyone looking for quality, prompt, and courteous service at a competitive price.

We ordered a custom front door with sidelights and transom from Lowe's and Woodstone Builders were the installers.  Eric came out on two different occasions to measure to ensure that the door would fit, after there was some confusion at Lowe's.  On installation day, Eric and Ralph installed the very heavy door with no problems, then fashioned custom moulding to match the existing woodwork in our house.  They were both very professional and even gave my husband some carpentry tips.  We would definitely hire them again.