PRACTICAL PLUMBING

Do not use this guy if you don't want to be scammed--his cousin recommended him to us as our basement Started taking on water--his cousin is our friend so we trusted this plumber--he told us we needed all new pipes going from our home To the street--he did this just by guessing & not using a camera--he said it would cost $4000 & he needed half down--he also had to Tear up our front lawn & rip out a tree to do this & was going to start in about a week--guess he wanted time for our check to clear-- During this week of waiting I found out the city of warren would come out, free of charge, & camera inspect the problem for free--I had Them come out--the city said all we needed was a drain cleaning & that there was nothing wrong with our pipes to the street--a company They recommended cost $120--of course after we found out that Jim beattie was wrong we contacted him & asked for our money back-- Now he won't give us back the $2000 less the $120 we offered him for the work he did clearing out the opening of our drain--we are Taking him to small claims court, of course--so do not use him if you don't want to be scammed like he did with us--we are warren Seniors only living on social security so this is a big deal to us--we should have paid Jim beattie with a credit card & then could have Disputed the charge, but again, we trusted him--we just had 'bison' plumbing out--they finished the job Jim beattie started--they said Everything was fine with our pipes & just needed a simple $120 cleaning.....

He came very quickly before other plumbers I called even answered. Granted my problem was simple, frozen pipes caused by an open basement window but the quick use of a hair dryer thawed them out and got my water flowing again.

Great

Quick response and worked us in to the schedule quickly! Very pleasant and helpful. Solved our problem to our satisfaction.

Counseled me on the phone prior to hiring about possible options; up front about pricing; very courteous and helpful; solved immediate problem and offered recommendations about improvements that could be made in the future. Great service - he will be my first call again.