Phil Pitters, Inc

Phil and his team did a great job for us. They extended the aggregate walkway and matched the color perfectly. They laid two different fieldstone walkways where the spacings were complex and did excellent work. The team worked fast and were very friendly and professional. We would highly recommend using Phil Pitters for your walkway or patio project.

While the porch was raised, they took the cracked pavers on the steps and merely turned them over. When we asked why they weren't replaced since the front steps were now unstable, they explained it was in our contract that WE were supposed to supply the pavers. This was never explained to us in the consultation. My husband and I both work and don't have time going to different suppliers to find matching pavers for our front porch. The company's owner told us we weren't his highest priority and they were not going to supply the pavers unless we personally picked them out and paid for them at a paver supplier. They would then go to that supplier and pick them up for us. They never recommended which suppliers to go to and we never did find a match because the inventory was so low. So now our porch steps are unsafe. When we have interviewed other companies to finish the work for us, they have all been incredulous that we were asked to supply the pavers ourselves.

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We really did not know how badly it was done, because we had to wait until spring to continue this project and discover all the parts that needed to be redone and finished.

I informed them that I would not be home when they would be there. I explained how to get to the area. They actually never completed the estimate. I received a phone call informing me that they weren't able to complete the estimate because I wasn't there and they didn't know how to get to the area.

When they installed the patio 3 years ago, they said that they do not seal the brick border that encircles the exposed aggregate. This year it was time to have the patio resealed, and initially it took a few weeks for the company to actually send someone out. They finally showed up a couple of weeks past when they initially told me they would get here. So when they finally got here to do the work, a different man from a few years ago applied the sealer and said that they do seal the brick along with the aggregate. Apparently, he was mistaken, because the brick then looked like someone spilled milk on it. It was cloudy and discolored (and no longer matched our brick steps!). Called the company back, and it took several days to even get them to call back. Eventually after lots of phone calls, the man came back and used paint stripper on the brick, rinsing it into the grass. I asked him if that would harm the grass. He said no, but the stripper that was rinsed into the lawn killed an approximately 8 inch strip of grass curving all around my patio. I called them 2 weeks ago, they returned my call while I was on vacation and after calling them back again, I have been waiting for 6 days for them to call me back again. I have called 3 times within those 6 days. The grass is still brown and the bill is sitting here, I am not paying it until this situation is resolved.

Our old driveway had a curb between the lawn and the driveway. I used them because they do concrete work as well as landscaping. I wanted a company that was "all in one" so that they would grade the lawn and driveway properly to eliminate the curb. They spent hours laying it out so the 2 areas would meet properly. The cement driveway and lawn turned out very well, although when it rains, one half of the driveway is a darker color than the other. We did not mention this to the company - it doesn't concern us that much. Backyard patio is great! They really worked with us on designing and building our 6 foot wide brick steps and the brick border around the exposed aggregate patio, and it is beautiful!

See above

He didn't have the courtesy to come talk to me about what I should do. I went personally to the office, and never got a chance to approach him. They sent a teenager out and said well you definitely have a problem. This was when he was opening the business and I went with him locally.

Workers came when scheduled and completed the job satisfactorily.

The team was on time and took into consideration my request for tuck pointing. Although they had to return a second time to complete the work, it was done quite well.

THEY SHOWED UP ON TIME. THEY DID A VERY GOOD JOB AT MAKING SURE THE CONCRETE DRIED WITH NO CRACKS AND THAT THERE WERE NO DENTS. HE ALSO ASKED ME IF MY KIDS WANTED TO PUT THEIR HANDPRINTS IN THE CEMENT FOR MEMORIES.