Reckinger Heating & Cooling

l was quoted the job would take two days, it took five. Two men at first came, then just one. They would come around 10am and stay till 9:30 pm, I wanted to scream. They flooded the house with natural gas 2 or 3 times and I had to open all the windows. Handles were broken off an unlocked cabinet in the basement that would have required the use of pliers. Before the city inspector came, I smelled gas and called the gas co., they found 2 leaks, I paid the gas co. to repair them as I didn't trust Reckinger's to do an adequate job. Later piping on the furnace started rattling and gurgling, apparently the angle of the pipe was off and causing water to pool and vibrate. Reckinger came and fixed that right away. When the city inspector came he found 7 violations, Reckinger had a non-company repairman come and do those fixes. The original workmen did find a carbon monoxide leak occurring on our hot water heater exhaust pipe. Very thankful for that. The servicemen were nice, and worked hard, I just don't feel they were qualified to work on their own. The quality of the equipment is good, but I was told it would be quieter and smaller and it's almost as noisy and large as the old system. The air conditioner is twice the size as the old one. But apparently that's what makes it an energy saver. I would not recommend them to anyone.

Reckinger’s has done work for us previously as was our go to when the furnace stopped working unexpectedly. They sent someone out the same day, found out a circuit board was bad. $325 to order it, $85 service fee. Unfortunately, they did not order it til the next day and then it took another day (two cold nights) to get it fixed. Then he said the thermostat was also bad, needed to be replaced, another $300 (for a $60 tstat), ouch. But what could we do, had to get the heat back on ASAP. Did complete the job as expected, just not pleased with the slowness to fix it and high cost once it was determined what the problem was. Would probably use another company first next time.

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They have been in Dearborn forever. They are very reputable. I am very pleased with their work. They change my filter twice a year for me because I have allergies. They recommended a plumber for me. I have been using them for 17 years.

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