Number of Stars | Image of Distribution | Number of Ratings |
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I had an appointment Monday but the girl called in sick so after 2 days they called me and made another appointment for Thursday. Ok, I'll give them that. The groomers were not friendly to begin with. I told them I wanted the dogs trimmed up for summer and leave a top notch for the female to wear a bow. My husband went to pick them up and the female had not been groomed around her head at all and when asked why, the groomer "Stephanie" said because she, the dog, doesn't want her head touched. Well she's 5 years old, weighs 4 pounds and has always been groomed. My husband told her he wasn't going to pay for grooming that wasn't done. Stephanie claimed that she had 4 different people hold the dog and she still couldn't cut her hair. My husband said "i'll hold her and you can groom her head". Stephanie didn't want to but
she went and got her equipment and my husband held the dog and she clipped her head the way it should have been done in the first place and the dog never moved! Now that the dogs are home, their cuts are all choppy and need to have their cuts evened up. You shouldn't have to do that when you pay that much for grooming! We are disappointed because we like the vets there but as far as grooming, Never again! That girl needs to learn more about dogs before she does any more grooming!I ended up finding the real solution to her skin allergen from a local grooming place for free :) simply for the fact THEY actually showed they CARE about the well being of your animal, not to make sure you keep having to go back...
The allergen was due to her food (IAMS is not as good for your dog/puppy as claimed... many of the dog foods in this price/category cause your dog to develop food/skin allergies...) My puppy now is only fed FROMM brand dog food, I just wish I would have found out sooner to save her all the agony... and of course a lot of money.
Also, Dunckel Vet I know is a business as well which means to make money, but this office is always trying to upsell me with this and that... I do not like being pressured to buy products...
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