About us
Reviews
1.73 Reviews
Showing 1-3 of 3 reviews
alexander F.
06/2017
flooring contractor
 + -1 moreterrible. ruined my floors. had to have someone come in and repair his damage at a cost of $8000
Description of Work: refinish/stain/matte floors
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$3,800
Kristine F.
04/2016
hardwood floor
 + -1 moreWe hired this company to refinish hardwood floors because of cupping issues. The owner assured us that this was a fixable problem. He also assured us we would not need to remove our trim and only recommended taping. This company was from a referral. The owner informed us (and I looked him up on the computer) he was licensed and bonded. He is not. The following is a list of the issues/concerns: 1) Equipment not properly adjusted and caused "waves" throughout entire main floor. Owner stated this was due to a problem with our joists. Several flooring companies confirmed that the damage was due to improper adjustment of the equipment that caused it to "skip" and left waves. 2) When the company came back to fix the problem, they left us with more problems. I chose a low-seen finish and after the second refinish, a semi-gloss was used (although I only signed off on a low-sheen). The crew also used two different colors on the floor. Excessive dust and debris in final coat. 3) Very unprofessional. Never on time & excessively late - consistently 3-4 hours late; on one occasion over 6 hours late. The crew left cigarette butts thrown on lawn. Stained newly finished garage floor (12" x 12"). 4) Entire trim on main floor stained. Marks on walls. We had to hire a new company to refinish the floors, a painter to repaint the entire main floor trim and several walls, and have the garage floor repaired. We were out of our house and at a hotel for a total of 20 days. Total cost: C.G. Howe Hardwood Floors - $3200; cost to repair damage - $8200.
Description of Work: Hardwood Flooring Refinish
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$3,200
Tara C.
05/2014
hardwood floor
 + -1 moreunknown
Description of Work: I hired C.G. Howe to strip and stain my hardwood floors in my kitchen, entryway, and powder room. The team that came to do the work was really nice, helpful and pleasant. I realize that the work to have your floors done is not a fun process, so it's really of no fault to the team. They told me each night where I could and could not step and set up work arounds to get through the week. | |The floors are beautiful and Chris was really responsive throughout the week. However, there was a spot that needed additional work and when I tried to contact Chris, he did not respond. I went days and days of calling him and there was no response. When I did finally get him on the phone, he said that he couldn't deal with me right then and hung up on me. He said he'd call me back to take care of the issue, but never did. I sent an email with my availability. Then, a couple of weeks after my original call, he called me at 9:00 pm the night before his team was coming to fix the problem and informed me that they would be coming during a time in which I had said in my email that I wouldn't be available. I had to make some changes to my work schedule in order to accommodate. Again the team came in and they were wonderful, but dealing with Chris was a problem. Like I said, it was fine during the week that work was being done, but when I needed him to fix the problem, he wasn't responsive and pushed me off several times. The quality of the work was wonderful and his team was great otherwise. The reason I checked that I wouldn't use C.G. Howe again is because I believe it would be uncomfortable to have him and his team here after the customer service I received and my feedback that I shared with him.
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$1,200
Contact information
unknown, Davison, MI 48423
Licensing
State Contractor License Requirements
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
C. G. Howe Hardwood Floors, LLC is currently rated 1.7 overall out of 5.
No, C. G. Howe Hardwood Floors, LLC does not offer free project estimates.
No, C. G. Howe Hardwood Floors, LLC does not offer eco-friendly accreditations.
No, C. G. Howe Hardwood Floors, LLC does not offer a senior discount.
No, C. G. Howe Hardwood Floors, LLC does not offer emergency services.
No, C. G. Howe Hardwood Floors, LLC does not offer warranties.
Contact information
unknown, Davison, MI 48423