MIKE LALONE INC

I had a water pressure issue and called had no idea what was going on. I got Mike's number from a friend of mine and called him on a Wednesday night and he answered the phone right away. Told him my problem and he came out on Thursday to look at it and diagnosed the problem. He told me he would email me a quote as soon as possible. On Friday morning I had no water at all. When I got to the office, I had Mike's quote in my email and he indicated that he could have a crew out early in the week. I thanked him and told him I had no water at all and he called me within 45 minutes and told me he would have a crew out within the hour. Sure enough within an hour, his crew was there and also Mike and they got to work. I had water and pressure about 3 hours later. I can not express enough how great it was to work with this company and the people made it even better!!!!!! I would highly recommend Mike and Chris and all of Mike LaLone Well Service to anyone. WHAT A WONDERFUL EXPERIENCE!!!!!! THANK YOU MIKE AND CHRIS SO MUCH!!!!!! Y'ALL SAVED THE DAY!!!!!!! Laura L. Lehr

Great guy and Awesome workmanship. Adressed our problem in a timely manner.

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Chris was very helpful and took a lot of time to troubleshoot different problem areas with the wiring in our home that was affecting the operation of our well pump. Chris continually reassured me that we'd have water running by end of day, and he was right. They were quick to show up after I called them, and everything is once again in working order in the house. I paid more than I'd like to have, having owned this house for less than five years, but that it not this company's fault. These types of repairs are expensive and necessary. Bottom line, this company was fantastic and I would highly rate them to anybody who has this type of issue!

Originally, we brought Lalone and his team in to repair our well after it was sideswiped by an automobile in the driveway.  We still had water but wanted to make sure that everything was "A-OK".  His technician discovered that the power supply line for the well had not been properly grounded in the pump housing when the original installation was completed thereby resulting in a potentially disastrous electrical hazard.  This problem was corrected the same day and the well's operation passed muster.  
More recently and much to our surprise,  while getting breakfast ready, we discovered that we had no water even though everything was fine the night before.  Puzzling.  Mike responded to our call by sending out 2 technicians who diagnosed and corrected the problem in less than 5 minutes (ironically, the power supply to the well pump in the house had been taken off line in error - LaLone's boys remedied the deficient condition and cheerfully observed that I could blame my sister-in-law who had been in the basement the night prior.

We have a well and we had issues with our water, it was clouded and almost muddy. We called Mike Lalone and he said that we should try certain things because it may be an easy fix. We did as he suggested and tried running the water from our hoses but it stopped. We called him back and he said a man with all the necessary equipment would be there tomorrow (a Saturday) at about 9:30. We were afraid that we would need a new well pump. This would have cost quite a bit. Kevin Lalone called and arrived on time. He reviewed our problem. Ultimately he told us what caused our problem and how to fix it. He spent at least 2 hours and provided us with a wealth of information. It cost us a service call and we felt it was the best money we have spent in a long time. I would not hesitate calling him in the future.

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He diagnosed the problem and got the water working until he come back and replace the pump.  Mike's crew showed up first thing on Friday morning to replace the pump.  They were very professional and avoided driving their truck on the yard to prevent any damage.  The pump was replaced quickly and the crew left everything in great shape.  I would definitely have Mike do work for me again.

Alex did a great job - so glad that I belong to Angie's list and was able to find Mike's company - will gladly recommend them to our neighbors. Great job Mike - thank you!!

Excellent job. All work completed timely, very professional.

He's a really nice guy. The whole family does a lot of work in the area. Mike was very thorough and checked everything out, and let me know that we didn't have a problem. He was very good on the phone and did an excellent job. He's a pleasure to work with. He made a few suggestions on improvements to make, but didn't push for hard sales or anything like that. He told us that we could fix the small problems by ourselves with a quick trip to the local hardware store. As of right now, I wouldn't call anyone else if I had a problem in the future, I'd go right to Mike.

The whole experience was great. This is a trustworthy company that give excellent service.

I am very pleased with Mike Lalone well and pump service. Matt was able to explain what was going on with my well and did everything that day. My husband was outside watching and Matt explained every step and what he found. Great customer service. Great family business. Matt and Cris worked together and did a fantastic job. Thank you for taking the time to find all of my problems and resolving them. I smile every time I turn on the water...what a difference.

We began the investigation of a water leak with another company in July 18, 2012. This first company came out, charged us $90, and indicated on the receipt that there was "no sign of leak" in our basement and call back if there was a problem. No testing was done and water marks were visible on the basement wall and floor. We called this same company back September 26, 2012 with the same concern. The workman came out, performed tests and determined that water was "leaking through the basement wall" and that there was a "pin hole leak" in our pressure tank. The company charged us an additional $130 and said they would give us an estimate for the repair of the problem. As of October 26, we have not received their estimate for repair.
We contacted Lalone October 11,2012 with our concerns and on October 12, Matt LaLone came out to investigate our problem. Matt appeared to have a good idea as to the likely problem. He took the necessary tests, made recommendations, and gave us a written agreementt with an estimate of what the work would cost. We contracted with Lalone to repair the water leak. Matt and his crew came out, October 19, 2012, on time and performed in a workmanlike manner to repair the leak. The pricing was competitive. We commend Angie's List for listing Mike Lalone Inc and have the utmost confidence that when we select a company from Angie's List, we receive quality service and pricing.

He was on time, very efficient, friendly and did a great job.

We were very happy with the diagnosis and the work and the professionalism.

The job went well. The well was damaged on a Saturday night. I started calling well places expecting to get answering services, but just wanted to have some scheduled tocome out first thing Monday as we had no water in the house. I called one company before Mike LaLone and got an answering service and left a message. When I called Mike he picked up the call directly. I told him what happened and he said he would stop by tomorrow (Sunday). He came on Sunday to look at the damage and gave me the quote. Now, $1800 is a little hard to swallow, but I had done some Internet searching before he got there and knew that it could be as high as $2400 so I wasn't that surprised when I heard the number. His crew showed up right on time on Monday and did a great job, were polite, and also gave me some suggestions on how to lengthen the life of my well pump. They did a great job overall and reduced the amount of time my family was without water in the house.

Late on Mothers day our well pump went out leaving us with not water. (including toilets) I immediately went to Angies List to find someone who could fix the problem. I called Mike Lalone (from the list) and he was at a family gathering but promised to be at my house at 8:30 the next morning. Mike the owner of the company was at my door at 8:30. He went through and analized the problem. He was very through in his trouble shooting. He explained to me each step he was taking and why. He determined that the pump itself had gone out. His two sons showed up with their truck at noon. I had taken down most of the back fence for the truck access but was struggling with the last post due to the large amount of cement. They said no problem they would take it out for me. The sons were very were organized and it was obvious that they knew exactly what they were doing. They took exceptional care in making sure that nothing was damaged ie: plants, patio furniture etc. They explained each step they were taking and why. The pump had been in the well since 1987. We were lucky that it came out without a problem. Many times they rust in place and cannot be pulled out. In that case a new well has to be drilled. All of them were very courtious and were a pleasure to work with. They even showed me how to boost my water pressure in the house by insuring that the proper amount of air pressure was in the the "blatter"
In summation: Mike and his sons are very through, punctual, and knowledgeable about their business. It is a pleasure to work with them. I would recommend them to anyone.

Mr. Lalone came out on Friday, July 8 to provide an estimate for a new well pump. He took the time to not only check the well but the tank in our home. He told us what a new pump would cost to which we thought was a very fair price.
When his sons arrived Monday morning they told us we could use a much small pump for the needs of our family than the one they were replacing there by saving us some money. They were both very professional and explained all they work they were doing. I must say fine young men.
I will use this company again should the need arise and will certainly recommend them to family and friends.

at 2am, washer stopped working and was displaying codes never seen before. turned out to indicate there was no water, as all the faucets in the house were dry. new to the house - just moved in 3 weeks ago and I've never lived on a property with a well before. at 6am I started calling various plumbers as found on Angies List, but after describing my situation, I was told that it would be several days before a plumber could come and that I should work with a well company rather than a plumber. I consulted Angies List for a well company and recognized the name Lalone from tags on the pressure tank. I called them, explained I was at work, and told them I would like them to come that afternoon, which they did. They arrived on time, and determined that a faulty pressure switch was to blame for my lack of water pressure. They replaced the bad parts, flushed the tank and raised the pressure level in the tank to spec. They did not have all the necessary parts but they arranged for a part to be shuttled over from their office so that all the work could be completed in one service call. I highly recommend the Lalones.

The water went out around 6 P.M. My wife went to reset the pump and saw smoke come from the control box. We had previous trouble with the well overload tripping. Four months back we had Mike Lalone's come check it out. At the time, Kevin, tested and replaced the start capacitor. He said the pump may have been damaged. Turns out it finally did give out. Matt and Chris were out that next morning we called. They confirmed that this time the well pump was toast. They replaced the well pump, the wiring down the well (90 ft.) and the well cap as it was broken. They said a broken cap is a sanitary issue. The whole job was 3 hours. It would have been shorter but they had to return to the shop twice. Once because they did not have the right pump on the truck, and second because they did not have any chlorine or invoices. So, some hit on professionalism for that. Both experiences we have had were good. Easy to talk to. Answered all questions. We would call the again, but hope we don't have to for awhile now. Only downside I see is that I did not get any other quotes from other companies. So I don't know if I got a good deal. Since we were out of water, it seemed best to just get it done.

We were closing on our house and had a problem passing the water inspection for the well. I called on a Friday and Mike set up an appointment for Monday because our closing was the following Thursday. They came out and inspected the well and performed a chlorine cleaning which went very well. I paid for them to come back the next day and get a sample versus doing it myself because if you don't get a sample correctly it can contaminate the results. They came back on Tuesday and turned the sample into the Oakland county inspector and I got the results back Wednesday afternoon and it passed just in time for the closing. It is a family business and they definitely know what they are doing. Very friendly and helpful and I will be using them again for my mother's house.

Matt answered my phone call promptly concerning my "no water' problem. He was at my door within a 45 minute period, which is exactly when he stated he would be there. He and his brother (didn't catch his name, sorry) were very professionally knowledgeable, courteous and friendly. Highly recommend this company. Will definitely use this company again!

Chris arrived on time and proceeded to check out my system to isolate the problem (no water from well). There was a leak in the drop pipe. He completed the needed work in a little over three hours. It was an extremely cold day, but he worked continuously and efficiently. I decided to upgrade my well pump to a larger size. Chris thoroughly explained what he was doing and why, answered all my questions, and gave me an upfront estimate for all service and product options.