SIGNATURE STONE TOPS
About us
12 EMPLOYEES.
Business highlights
22 years of experience
Services we offer
AND INSTALLATION OF GRANITE, AND SILESTONE QUARTZ COUNTERTOPS., FABRICATION, SOLID SURFACE, TEMPLATING
Accepted Payment Methods
- CreditCard
Reviews
3.76 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
0% | ||
33% | ||
0% | ||
17% |
Showing 1-6 of 6 reviews
Nancy M.
Sep 2022
I am still trying to get the counter and sink installed. They made errors when cutting the sink opening and the two pieces of the counter now have a 1/4 inch gap. I am trying to get it resolved but they are making promises to come to my house and don’t show up. Am running out of patience
Response from SIGNATURE STONE TOPS
"[Member Name Removed], We are sorry for your trouble. I believe that the incorrect sink was brought to fit in your opening. I have notes regarding how this was to be corrected, and I am currently looking into why you are still waiting at this time. We very much appreciate your patience, and I can assure you I will get to the bottom of this issue today. One of us will be in touch before noon with a resolution."
Lisa J.
Apr 2022
We were very disappointed with our countertops from Signature Stone Tops (contracted by Lowe's). During the install, the guy repaired a chip on the edge of the countertop and failed to put down a drop cloth and splashed clear epoxy across our brand-new hickory wood floors. The company's response to this was that it was a "normal part of a countertop install". We also told the guy who came to measure that we were getting new appliances so that they would leave 30" of clearance for our new range. After the countertop install, we had our cabinets painted and then got new appliances. Our new range does not fit in the opening (the back of the opening is 30" but the front is less than 30"). We were told that we would have to pay for them to come back and correct this problem and that it was our fault for not having the range on site at the time of install (even though the guy who measured did not tell us this). We have had quartz countertops installed in two previous homes and never had any issues such as this. We are very dissatisfied with this company and would not recommend them to anyone.
Brandon C.
Nov 2017
Signature Stone Tops did an excellent job on our vanity top. They had a great selection of remnants to choose from at a great price. We are very happy with the way everything turned out and will be back once we renovate our kitchen.
Nicole W.
May 2017
Not well. Looks good now but after 5 visits and my persistence. They are happy to do crappy work unless they are called out on it. Only took a picture of the crappy patchwork. Sorry I don't have the rest of the things that had to be fixed.
Response from SIGNATURE STONE TOPS
"[Member Name Removed], I apologize that your experience was not to your satisfaction. I personally visited your home, and I agree that there were some items that were not perfect. As such, I did send a crew to address your concerns. We did end up replacing one piece due to a chip on the front that we did not complete to your satisfaction. The time frame involved was extended in order to accommodate your work schedule, I believe. Regardless, I appreciate that you are dissatisfied. We did install a counter that was not to your satisfaction. However, we also returned and stayed with you 100% until you were happy. We all take pride in our work, and even though things do not always go the way we want every time, we fulfill our obligations. Dan"
Gary G.
Jul 2015
The repair was done in a timely manner by men who were trustworthy and skilled. Everything looks great now and I am more than happy with the results
We are forever grateful for them standing up to the problem and repairing it as well as they did.
We are forever grateful for them standing up to the problem and repairing it as well as they did.
Response from SIGNATURE STONE TOPS
"Thank you both for your patience with us while we corrected the issue. It is also really nice tho hear that the effort that we put into the repair was appreciated! Thanks again! Dan"
Susan J.
Apr 2015
Laura helped me search through remnants for the bathroom countertop and found an absolutely beautiful bianco antico remnant that I fell in love with. They cut it to eliminate the one area that was not wanted and undermounted the sink. When our project would up taking much longer than anticipated, they willingly held off installation through several delays. The countertop was installed without the matching backsplash so that we could begin using the sink area. The backsplash delay was caused by a damaged custom cabinet that took six weeks to be replaced. Through all of this, the staff at Signature Stone were wonderful. I even had a question about the backsplash installation and one of the installers came right out to answer my questions and check to see that it was done properly (it was).
Six months later when it came time to select kitchen countertops, Signature suggested several granite suppliers to visit to select a full slab since they did not have any remnants that would work for our needs. Laura took the time to discuss pricing, quality, and how they could cut a slab to get what we wanted from one slab and gave me minimum sizes for the slab so I would know what to look for. Once I selected a beautiful slab of Sienna Bordeaux with the assistance of the wonderful people at Mont Granite, the slab was send to Signature Stone for fabrication. I was invited to come in and help layout the template on the granite so that it would be exactly what I wanted. Laura helped work with me to find exactly the sink I wanted. When it was delivered to my home, Signature came out and picked it up and undermounted it for me, at no charge, even though I did not buy it from them.
I had an excellent experience working the staff of Signature Stone and would definitely use them again and highly recommend them to anyone.
Six months later when it came time to select kitchen countertops, Signature suggested several granite suppliers to visit to select a full slab since they did not have any remnants that would work for our needs. Laura took the time to discuss pricing, quality, and how they could cut a slab to get what we wanted from one slab and gave me minimum sizes for the slab so I would know what to look for. Once I selected a beautiful slab of Sienna Bordeaux with the assistance of the wonderful people at Mont Granite, the slab was send to Signature Stone for fabrication. I was invited to come in and help layout the template on the granite so that it would be exactly what I wanted. Laura helped work with me to find exactly the sink I wanted. When it was delivered to my home, Signature came out and picked it up and undermounted it for me, at no charge, even though I did not buy it from them.
I had an excellent experience working the staff of Signature Stone and would definitely use them again and highly recommend them to anyone.
Response from SIGNATURE STONE TOPS
"Thank you! It was a pleasure working with you! Enjoy your new spaces... Dan"
Licensing
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FAQ
SIGNATURE STONE TOPS is currently rated 3.7 overall out of 5.
SIGNATURE STONE TOPS accepts the following forms of payment: CreditCard
No, SIGNATURE STONE TOPS does not offer free project estimates.
No, SIGNATURE STONE TOPS does not offer eco-friendly accreditations.
No, SIGNATURE STONE TOPS does not offer a senior discount.
No, SIGNATURE STONE TOPS does not offer emergency services.
No, SIGNATURE STONE TOPS does not offer warranties.