He is my pool person for 30 years. Bob Tune is the owner of this company. He is excellent. He is awesome and he has done everything. This is my second pool cover. He put in the new heater, and he just takes care of my pool. I trust him which is important. He has the key to my backyard gate and I don’t worry when he comes and I know that the work is done and I don’t have to worry about it. He is trustworthy, he does the job and I never worry. I just trust him completely.
Description of Work: I had Tune’s Pool Service to get me and install a pool cover for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
kelly P.
04/2013
1.0
pool cleaners
+ -1 more
they cost me an extra $100 because they didnt put the plug back in!!!
Description of Work: They closed up my inground pool and I thought everything was good untill spring I went out to open it and all my sand in the filter had leaked out. I had to replace all the sand (7 bags) just because the left the plug out. I called them to tell them and they said they couldnt do anything about it.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$300
Ellen P.
07/2012
1.0
pool cleaners
+ -1 more
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Description of Work: Mr. Tunes was hired to replace 6 tiles and open my pool. The filter he hooked up flooded the garage. The water he emptied destoyed my front lawn, causing me to resod. The tiles he replaced fell into the pool. His bill ws quoted at $300 and in 2 months he doubled it to 600 as I refused to pay until he did what he was hired. He took me to small claims and ended up owing me money for the damage he did.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
christopher S.
05/2012
5.0
pool cleaners
+ -1 more
I have had awesome experiences with them. They have been amazing. They are a little pricey, but they are reliable. When I had something broken they had someone out immediately.
Description of Work: They do everything but installation. They have done repairs, openings, and closings. It was about $400.00 for the pool opening.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
kelly P.
09/2008
1.0
pool cleaners
+ -1 more
The two men came to my house as told on the phone. They closed up my pool and blew out the lines and filled with antifreeze as you normally would. The only problem I had with them is, in the spring when I went out to start my pool up, all my sand in my filter was laying all over the ground. They took the cap off of the filter to drain the water but did not replace it. This doesn't sound like much but when sand is $9.00 a bag and you need 8 bags and each bag weighs approx. 60-70 lbs and you have to carry each one about 60 yards and then take your filter totally apart to replace it, and your semi handicapped, it tends to be a big deal. So I called them back and asked them "Why didn't you replace the cap" They responded by saying "We must have forgot". So I said "Don't you think you need to make things right" meaning they should come out and replace my sand for me. They said "We can't do that". And so I said now you understand why I can't trust you to come out and work on my pool anymore, and they were ok with that. WOW!
Description of Work: Closing of my pool, winterizing and covering.
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Service Categories
Pool and Spa Service,
General Remodeling
FAQ
TUNE'S POOL SERVICE is currently rated 2.6 overall out of 5.
No, TUNE'S POOL SERVICE does not offer free project estimates.
No, TUNE'S POOL SERVICE does not offer eco-friendly accreditations.
No, TUNE'S POOL SERVICE does not offer a senior discount.
No, TUNE'S POOL SERVICE does not offer emergency services.
No, TUNE'S POOL SERVICE does not offer warranties.
TUNE'S POOL SERVICE offers the following services: SWIMMING POOLS SERVICE, REPAIR, INSTALLS, COPING PLASTERING & TILING.