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Hines Heating & Cooling LLC

Water Heater Repair or Service,

About us

I started Hines Heating and Cooling with one primary goal, to provide such a thorough and honest service on your HVAC, that you can't stop talking about us! Our mission is to simply be the best heating and cooling company you have trusted in your home. We believe with top notch understanding of your home's HVAC, integrity, pride in our work, and a friendly presence, we will accomplish that goal, and be your new trusted HVAC service provider for years to come!

Business highlights

Emergency services offered

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-22 of 22 reviews
John P.
Aug 2025
5.0
Water Heater Repair or Service
⭐️⭐️⭐️⭐️⭐️ Thanks to Doug from Hines Heating & Cooling LLC for the excellent customer service. After almost 2 weeks of my air conditioning not working because of a furnace situation, Doug solved my problem within a couple of minutes. My house is nice and cool again thanks to Doug.

Brian B.
Jul 2025
5.0
Water Heater Repair or Service
First off, Doug knows exactly what he is doing. And he has no problem explaining it all in a way that anyone can understand. Our furnace and AC was installed a few years ago by a local large company. Our upstairs was immediately an issue in both the summer and winter. We called the same company back out and they said there was nothing that could be done. "It must be an insulation problem" was the answer. It got to the point where we needed to put space heaters in the kids' bedrooms (a horrible idea) or sleep in the basement on hot days in the summer. I then called Hines Heating and Cooling and Doug immediately realized that our system wasn't getting enough air. He redid the intake ductwork to allow more air into the system and it's been a massive improvement. The house heats and cools now the way it should. I wish I had Doug install our system in the first place. There is a reason that he has so many good reviews. Call Hines Heating and Cooling with full confidence.

Tom O.
May 2024
5.0
Water Heater Repair or Service
Yes, I recommend this pro
Great service....will recommend

Marva H.
Mar 2023
5.0
Water Heater Repair or Service
Yes, I recommend this pro
This is a great company to work with

India D.
Dec 2022
5.0
Yes, I recommend this pro
Doug got back to me ASAP, showed up on time, and left me with some notes for self maintenance. Would definitely call on him again!

Sean W.
Nov 2022
5.0
Yes, I recommend this pro
Doug was polite, effective, speedy, and reasonably priced. Gave him some initial details over the phone and he came prepped for the job despite my unit being non standard. Once on site was thorough and found some other ways to make my system more efficient. 100% recommend

Tricia P.
Jul 2022
5.0
Yes, I recommend this pro
Doug was great. He responded immediately and came out the next day. He explained everything well, price was reasonable, and he was honest and friendly. I’m a happy customer. Thank you!!

Jean N.
Apr 2022
5.0
Yes, I recommend this pro
I strongly recommend Hines Heating. Very reasonable price, quick service, explained everything clearly. Wish all companies were even half as good.
Response from Hines Heating & Cooling LLC
"Thank you! those are the kind of reviews I love to see."

Kirk M.
Apr 2022
5.0
Yes, I recommend this pro
Doug Hines is a pro's pro. Replaced my humidifier with a better location for proper flow and power washed the fan. The fan cleaning freaked my wife out because she didn't hear the motor running anymore. Don't think twice, call Doug.

Sandeep U.
Mar 2022
5.0
Yes, I recommend this pro
$300
Excellent service. Honest and straight shooter. Will hire him again.
Response from Hines Heating & Cooling LLC
"Thank you so much! It means a lot to get such positive feedback!"

Mike K.
Feb 2022
5.0
Yes, I recommend this pro
Doug was very thorough and professional He arrived on time and with all the proper expertise to nail it I have lived in the house for 7 years and have had my ducts cleaned recently by another company however Doug suggested a blower cleaning and after he did my vents are blowing 50% harder than they ever have making the rooms that struggled to be warm much warmer in these sub zero temps

Evan C.
Feb 2022
5.0
Yes, I recommend this pro
Doug Hines was very friendly, professional and knowledgeable. He was at our house in less than an hour after calling. Phenomenal work. Highly recommend.

Alex P.
Jan 2022
5.0
Yes, I recommend this pro
$6,117
Doug is very friendly and knowledgeable. They were able to complete the work quickly and everything works great!

Erin S.
Jan 2022
5.0
Yes, I recommend this pro
$3,735
Doug is very genuine and honest. Itâ s hard to find someone who would want to do what is absolutely needed rather than make a few extra dollars. He fixed our furnace temporarily and will be replacing our furnace soon. 10/10 would recommend!
Response from Hines Heating & Cooling LLC
"Erin, I appreciate you saying that! i built my business on honesty and integrity, so it means a lot to have it recognized!"

NANCY W.
Jan 2022
5.0
Yes, I recommend this pro
$185
DOUG CAME WITHIN AN HOUR OF CALLING HIM. HE WAS VERY EFFICIENT AND EXPLAINED EVERYTHING HE WAS DOING IN LAY MAN LANGUAGE. THE REPAIR WAS RESPONSIBLY PRICED. WOULD HIGHLY RECOMMEND HIM TO ANYONE WHO NEEDS HELP.
Response from Hines Heating & Cooling LLC
"it was my pleasure to assist you Nancy! God bless you"

Mike W.
Jan 2022
5.0
Yes, I recommend this pro
$1,800
Doug was absolutely fantastic. He even did the job on New Years Day. Great work and great guy. Would recommend to all friends and family!!! Thank you Doug!
Response from Hines Heating & Cooling LLC
"you're very welcome Mike! glad we were able to accommodate you guys!"

Ken K.
Dec 2021
5.0
Yes, I recommend this pro
Very professional and did excellent work. Doug installed a humidifier and clean and inspected our furnace. He was prompt, knowledgeable, and professional. Would highly recommend!
Response from Hines Heating & Cooling LLC
"Ken, I appreciate your time to write this, I hope you have a happy New year, and see you next time!"

Chris B.
Dec 2021
5.0
Yes, I recommend this pro
$489
Excellent professional service and responsiveness.
Response from Hines Heating & Cooling LLC
"Pleasure to have met you and glad I was able to provide great service, Chris! I look forward to our next visit!"

Brian V.
Sep 2021
5.0
Yes, I recommend this pro
Doug was fantastic to work with. He explained everything clearly and cleaned up completely after the install
Response from Hines Heating & Cooling LLC
"I'm glad to have met you Brian, and glad to help! see you next time!"

Joshua T.
Sep 2021
5.0
Yes, I recommend this pro
$800,000
I needed a new furnace, the addition of a/c, and a new hot water tank installed. I am very particular and normally do things myself because I want it done right. Let me tell you, Doug is the guy you want. He genuinely cares. The job was done to my standards and thatâ s saying something. I am very confident in the longevity of my equipment because ALL of the necessary steps were taken during install. No corners were skipped. I have an HVAC guy now. Thanks Doug.
Response from Hines Heating & Cooling LLC
"Thank you for the high praise! I'm glad to have met, and possibly exceeded your very high standards!"

Cheryl R.
Sep 2021
5.0
Yes, I recommend this pro
I have and will refer them to all my friends and family.
Response from Hines Heating & Cooling LLC
"Thank you as always!"

Larissa H.
Sep 2021
5.0
Yes, I recommend this pro
Extremely well educated in the business, and very friendly customer service.. Basically diagnosed my problem over the phone before even coming to work on the issue. And was spot on with what was wrong. Doug replaced the parts he found that gone bad, and it worked good as new ð ªð ¼. Would highly recommend this company for anything!
Response from Hines Heating & Cooling LLC
"Thank you so much for the kind words! glad I was able to help!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Hines Heating & Cooling LLC is currently rated 5.0 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Hines Heating & Cooling LLC accepts the following forms of payment: CreditCard

Yes, Hines Heating & Cooling LLC offers free project estimates.

No, Hines Heating & Cooling LLC does not offer eco-friendly accreditations.

No, Hines Heating & Cooling LLC does not offer a senior discount.

Yes, Hines Heating & Cooling LLC offers emergency services.

Yes, Hines Heating & Cooling LLC offers warranties.