All Time Movers
About us
Over several years of progressive experience in customers service. Dependable and reliable professionals with experience in providing effective and comprehensive support. We are fast and friendly!! Full replacement value insurance We provide you with our professional packers and movers who will prepare your items for a long distance move. We offer accountability. Your possessions will never leave our sight and will never share a load with other customers like major Van Lines. Only our own movers and trucks will handle your belongings. Our headquarters stays in constant contact with our movers and customers, from the origination point to their final destination. Our movers are simply the best in the industry. We take care of our movers so they can take care of you. Expert packing and unpacking services Trained professionals Uniformed movers Rates may be higher in some locations and rates may be higher on holidays, and for rush jobs.
Business highlights
Services we offer
WE SERVICE ALL: PIANOS PODS STORAGE UNITS UHUAL PENSKE IN-HOME REARRANGING LOCAL & LONG DISTANCE MOVING TRASH REMOVAL PACKING SERVICES GENERAL LABOR LOAD AND UNLOADING HELP OVERSEAS FREIGHT LOADING AND UNLOADING.. And FORECLOSURE CLEAN UPS
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
68% | ||
18% | ||
7% | ||
2% | ||
5% |
"Thanks for the review .. We never cancel a job .. Even with the bigger truck it would have taking the same amount of time to move your stuff, You didn't exactly have a small house in BLOOMFIELD, MI .. Discounts where given.. Nothing was damaged and most of all the move was completed. We appreciate her patients while we were dispatching a replacement truck."
"You for got to mention that it was snowing and we did the best we could to keep your new house clean.... No damage .. and when gave you 1 free hour of labor ..."
The move from the other house was fine, but when we got to my house, they started moving the desk in and dinged a big mark on my wall. When I brought it to their attention, they said they were running late and they would need to come back to fix it another time, which is understandable and fine. However, after a few months of emailing them, I received a response that they just needed a time and date for the following week. I responded and they never contact me again since. The email address that I had is now returning a "full mailbox" alert back to me, so I am assuming they are just never coming back to fix my wall.
I guess I am giving such low marks because these are the grades that would warn me from using them if I saw them on Angie's List, but not necessarily deter me completely. For movers, I think the main thing I look for is for them not to break anything, and certainly not damage the house in doing so. Since they were not able to provide that level of service, I have to persuade others to look somewhere else. In terms of professionalism, I do not like having to keep going after someone for a response, so be wary.
I am pretty laid back and patient with contractors because I know they can be overworked, so if you are that type of person that trusts them to do things without micromanaging and staying on their case, I would recommend looking elsewhere. Otherwise, you might have better luck than me.
My only criticism would be with the lack of communication. Once I selected a moving date, I received an email requesting an inventory of items to be moved and some other information. When I did not respond in a timley manner, there was no follow up on the business owner's part. When I did respond with the information requested I did not receive any confirmation of receipt of that data. I actually had to call the day before my scheduled move to verify that it was still on their schedule.
Most of the items were put in the right place. I tipped both gentlemen.
On the invoice that was e-mailed to me I was charged $50.00 for Shrink wrap!!! None was used. Justin used packing tape, That was very hard to get off my items. He had to tear it with his teeth , and no end was folded for easy of removal.
By the way, although Kingsley did most of the work, I helped move some of the trash into Kingsley's truck. The work, not counting driving time, took an hour and a half at most.
Kingsley will provide some additional details, I'm sure. I encourage you to read them and ask yourself whether they justify the practice of charging a credit card without submitting a bill to the cardholder.
"When I came to do the initial estimate, this customer lived in a 1 bedroom apartment.... How long should it take to move a 1 bedroom apt 10 miles away ... Not that long ... This customer is trying to play a fast one and everybody know that we are paid by the hour ... Ask any moving company ... We had 2 movers work 12hrs .. His new house was an old colonial home and of coarse every piece of furniture went to the third floor. His house was very hard to navigate due to the tight turning stairs which took longer .. and 3 cleaners cleaning for 8.5 and we came the next day to clean his old apartment. Over 30hrs of labor was spent with this guy but he thinks he should only pay for 6hrs. This customer also harassed us for 3 days about picking up his rotten wood ,trash, and yard waste from his new home ... We are a moving company not waste management .. We spend $375 to properly dispose of the waste that the city would not pick up... This customer is a lawyer and he is trying to push us around ... He was presented with a bill ... He just didn't check his inbox till days later ... If your move was quoted for a certain number of hours and we reach those hours ... Please know that we are by the hour ... This issues I submitted to the MIchigan public service commission and they said not to let this lawyer push you around ... He is more than knowledgeable to know that he was past the estimated time ....and we did everything we could to satisfy his especially with the waste pick up which we are not licensed to handle but we will do our best to keep our customers more informed about there time ...."
Licensing
State Contractor License Requirements
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