The Cleaning Authority - Clinton Township
About us
NO SUBS. COST IS DETERMINED BY THE JOB. ADDITIONAL PHONE NUMBER: (866)827-0062.
Business highlights
Services we offer
House Cleaning
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
42% | ||
33% | ||
0% | ||
17% | ||
8% |
Report Description: I want to express my extreme disappointment with the lack of service and disrespect to me as a loyal client of The Cleaning Authority/Clinton Township, MI. I have been with Mike since he started his business in 2004. I am physical unable to do go behind them to fix or clean what they did not.
It is disrespectful to not respond to my phone calls.(from two weeks ago). To date, no one has made any effort to resolve my issues with their lack of quality in cleaning, i.e., skipping steps in their routine plus one of Mike’s employees lost a part to my Hoover Floor Mate retendering it inoperable. Mike has not responded to my calls regarding what action he is going to take to fix the floor mate issue (find the part or replace the machine). Mike just offers lip service, he promised to send someone out with to go over just what I need/expect – that never happened.
Licensing
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