
RON'S CARPET & DESIGN
About us
Ron’s Carpet and Design is a family owned and operated carpet and design business in metro Detroit. We’ve been open for over 30 years – we started in our basement, and now we have our own showroom – all because of building great customer relationships with the best craftsmanship and carpet and flooring experts in Southeast Michigan.
Business highlights
Services we offer
We are the residential flooring leader in metro Detroit for carpet, and custom draperies. We install, and vinyl composition tile (VCT). We specialize in window treatments, and we can assist in design., carpet tile, ceramic tile, concrete tile, cork flooring, hardwood flooring, laminate flooring, leather flooring, rubber flooring, vinyl flooring, vinyl strip flooring, wallpaper
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 12% |
Ron's Carpeting installed my neighbor's carpeting in my unit and my carpeting in hers. Instead of replacing the carpeting, he switched them. The condos are mirror images so the floor plan was different. The carpeting had to be stretched and pieced in my unit and there are seams in places where they would not be with a new installation.
There were gaping holes in the closet, around the doorwall, and at the bedroom door. I had to have them stretch the carpeting twice to fill the hole by the bedroom door and it still frays to this day.
There was also what I can only describe as a ramp to the threshold of the bathroom door. Ron explained that it was installed this way so I would not trip going into the bathroom. Meanwhile, I could step on the ramp and feel it give way. He reluctantly fixed it.
In addition, Ron's Carpeting installed the hardwood flooring in my unit. It was buckled, scratched, nicked and split in many places. Many boards were cut short so that gaping holes showed after the shoe molding was installed. The buckling in the foyer turned out to be caused by a nail over which the board had been placed. There was also buckling in the second bedroom.
After much discussion, he agreed to have it replaced. This took 1 day to tear it out and 13 days to replace it.
All my furniture had to be moved to the garage during the work. The workers were there at 8am most of the days that they worked. It was obvious that they were not happy about having to replace the floor since one of them had installed it. Both thought it was acceptable as it had been installed.The hardwood flooring was delivered to the site and installed without allowing it to acclimate to the temperature and humidity level of the installation location. Only time will tell how much of an impact this will have. To date, I have two cracked boards. Also, it appears that liberal use of caulk to hide any of those pesky installation errors is also a perfectly acceptable installation technique. I have been told by Ron's that I had the good sub-contractor do my floor. My neighbor didn't and she is fighting to have the entire floor replaced.
Licensing
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