DANA Insulation

The team at Dana Insulation is top notch. From Tom in sales to the installation team everyone was courteous and professional. They put down protective plastic on the floors so as not to get any dirt or insulation on the floors. Did a great job cleaning up after the job as well. Thank you very much Dana Insulation!!!! I would definitely recommend this company!!!

They did a great job at a great price.

From the time I called to set an appointment for an estimate, through the time I received a post job email requesting information so that Dana Insulation could submit paperwork for an unexpected rebate, every step was handled perfectly. The owner, who came to write my estimate, was a delight to talk to. The scheduler was flexible and responsive. And the young men who performed my job were very respectful and professional. They took pictures before the job began, at the mid point when all of the very old insulation had been removed, and at the end showing the walls spayed with cellulose, and loose insulation at the proper depth. Thanks, Dana Insulation! I'll definitely recommend you to anyone I know who is looking to update the insulation in their home.

DANA Insulation provided the most competitive quote and performed the job in an excellent, and timely manner. They communicated with me throughout the process and their crew was awesome. I highly recommend this company for anyone with insulation needs.

The whole team that came out was amazing they explained everything in detail and were so polite! Absolutely would recommend!!!!

A++++ Very impressed with this company and would recommend them to everyone ~ and already have started. Everyone was very friendly, knowledgeable and professional, they answered all of my questions. At the time of installation, the installers were amazing, again answered all of my questions, walked me through their process, explained everything in detail, cleaned up and left no mess. Thank you!

On time an hour early, polite and considerate of all our needs. The job was done correctly, between 19 and 20 inches with baffles on eves, explained everything they were going to do, cleaned up after the job, showed before and after pictures and helped with ALL the rebates for making our home more fuel efficient.

Everybody was really professional. There was a communication error but it was corrected and everything worked out in the end.

They were fast, effective, and super kind. The team who worked on my house got along especially well with my dog, which made me feel very comfortable.

Perfect!! Professional in every way + great customer service & follow up after work was completed. Highly recommend Dana Insulation.

Very professional and courteous. Accomplished the job in good time and minimal impact to us. Sales was done without pressure and were very informative. Would definitely use them again. Thank you Dana Insulation!!!

Wonderful service! definitely would reccomend this company.

I appreciate Dana insulation. They did not complete the insulation project in my home but they did impress me with the amount of transparency and honesty they provided. This meant more to me than anything else and I hope that I have another project in the future that I can use Dana Insulation. In the mean time I will be referring them to others who have insulation needs.

From first contact to installation of attic insulation, it was a great experience. I highly recommend this company. Exceptional customer service, installation and follow up. Price was great too.

I bought a house in Fraser and came to find out I had very high energy bills and 2 inches of insulation. Tom from Dana Insulation came out and guaranteed a minimum of a 20% energy and gas bill reduction. He said realistically it will be 25-35% by getting their attic insulation. The day of the job the crew showed up on time and took a look around. They came unprepared and had to go back to their shop "15min away". A few hours later they came back and got set up. They kept calling their office asking questions unsure what and where they were putting the insulation. Shortly after starting they went and sat in their truck or paced up and down the sidewalk on the phone. I assume it was their lunch but I was unsure since they were constantly on their phones. After their break they got 2-3 hours of work in before deciding to call it for the day. At some point during that time the owner arrived sat in his truck and left. He didn't come into the house or greet me. They vacuumed and left. There was a lot of insulation left in the house and rusty staples throughout the house, porch, and driveway (ballpark of 50+). My 1yr old handed me one so I called the company and complained. At the start of day 2 the contractors were stumped on how to add insulation to the attic above our extra bedroom. So they sat in their truck or on the phone for the first 2 hours trying to figure it out. The owner called me and said they were going to pop a vent off the roof and replace it with a new one and he would stop by when they finished and check everything. So they popped off the vent and just filled in insulation hoping for the best. It was very unprofessional. I found out at the end because I asked that they didn't replace it and were not told to do so. One of the contractors got stuck in the small attic door entrance. They were screaming, swearing and panicking. We rushed over to help them while the other contractor was outside on their phone. Shortly after their blower broke down and they had to wait for repairs. There was only a few hours of work done and they said the job was finished. The owner DID NOT come and inspect their work. The contractors asking for help from the office all day. They also left more insulation and staples all over my driveway. The owner scheduled a time to come take a look but no call no showed. I reached out to Tom multiple times over my rebate but he would brush me off to someone else. I was asked 2 times over email and one time on phone for simple information for it that they somehow kept loosing it? I reached out to Tom months later with my bills showing him nothing has changed like he guaranteed would by spending all of this money on attic insulation. I also mentioned I had not received my rebate which was well past the window. The owner called me and said that he reviewed the bills and checked online where I was last year. He agreed they were way to high and that the insulation didn't do what it should of. He scheduled a time to come out and look at what was going on. Again he was a no call no show. I got a hold of him again and he apologized. He said he was going to bring out a heat gun along with more measurement equipment. He was going to test all of the walls, ceilings, attic, furnace, AC, and vents. I asked why they didn't do this from the start and he said they only do it when there is a problem. This seems backwards to me. We scheduled another time and he no call no showed yet again.

They promised to reduce my energy bill in my attic insulation, there was no reduced happened. they never took care of my rebate that told me they gonna do it. The sales representative told me to email if I have anything to ask, but always not available and forward me to somebody else. So I feel that their a liar. They arrived on time and inspected 30mins a day of the projects and then left for about 3hrs before they came back, they set up for 30mins installed to started and took lunch for about an hour and they came back and took another hour to start again then left the job and didn't finish, so they are only working about 3 hours a day afterwards they left and did not cleaned up after they work along my driveways and porches that is the first day. The second day they are consistently kept calling the company asking for help cause they don't know how to do the job, the owner told that he was gonna come by to verify the job but he did not. They said their going to replace a vent but they don't do it. After the job my energy bill didn't change and trying to reach for them for my energy bill and rebate but their office said they loss my information and ask me several times for the same information. The owner kept rescheduling at times to do inspection for him personally to come out and for home inspection, so the inspection will include taking heat mattings of the house check in vents checking the furnace checking the air-conditioned and anywhere else loosing heat crash holder but the company didn't do that until begin the project and wait until it has a problem. So the company wants to do all of listed things but they want to do it until it has a problem which I'm not happy with that. The owner kept scheduling at times but no show and called me until not picking up any phone calls and messages. Very unprofessional.

I bought a home in Madison Heights in 2012. It was built in 1959. I didn’t know until recently why it was cold in certain area of my house. I was referred by a friend/contractor to Tom with Dana Insulation. Tom came out on time and was very professional and knowledgeable. He said there are a few places where heat is lost. The attic, basement (where the top wall meets the house called the shoulder. Tom went up in my attic and said there was decent insulation but it should have more. While he was there he recommended a few roof vents due to air circulation problems. (I had no soffit vents). He then noticed my bathroom exhaust fan only vented into the attic but not out of the house. He said moisture will be an issue. He also told me what I already knew which was these older homes have “Zero” absolutely “No” insulation inside any of my (4)outside walls. I was emailed my quote in a very timely manner and the price was reasonable. They also told me I could get special financing via “Michigan Saves.” I got my financing approved and it was very easy. Long story (sorry) is the crew came out as well as Steve. Steve who was in charge is a very humble, knowledgeable, personable and amazingly honest human. The crew did a job on my house that turned not only amazed my girlfriend and I but exceeded my expectations. My cold back bedroom rooms are no longer cold after filling the gaps with blown in insulation. The temperature is steady and even. It’s amazing how much of a difference insulation literally (on every level) of my house made. It’s a smaller home but I love it and plan on staying here forever. When the job was done, Steve came out so I could sign off. He said “Now you can have your home back.” That stuck with me because he really cared and treated this home like it was his own. As soon as Steve left I contacted Sam who is the owner. I let him know how happy I was. Sam was so personable that we talked for awhile as well. I will absolutely recommend Dana Insulation to anyone and everyone. I knew it would help but had no clue I would notice this much of a difference. Cary

They did not show up the day they were scheduled and when I called they told me their truck broke down. Lost a days pay waiting for them. They came out 2 days later and did the job but when I got home I noticed that the mortar did not match old mortar and a couple of weeks later noticed there are holes that were not filled in. I have called and someone came out to look at it and that was the last time I heard from them issues still not resolved. Would not recommend doing business with them.

Tom Mackey came to our house knowing we did not have a lot of money and needed insulation. He helped us do a home energy analysis and get a loan through a bank to pay for it. He was pushy and his contractor did a terrible job. They completely ripped us off and would not provide a breakdown of the costs. When we finally got a break down it said we were charged 300 dollars to patch two drywall areas the size of a small vent. He originally told me it would be super cheap if we didn't want to do it ourselves. Had I of know he would rip me off royally obviously we would have done it ourselves. 300 dollars to put a bead of caulk around some windows which took maybe a half hour. I could go on. They put in wall insulation and did terrible mortor patchwork on our entire brick house so we have to fix that. These people are scammers. When I wanted to talk about the prices he had already got his money and refused to speak with me. He is rude and I would never recommend these people. My family used to pass out their name but not anymore. Hope they lose all their business. Do not let him refer shepwrack and sons either.

I had several businesses that gave me estimates, and DANA Insulation not only had the best prices, but they were the most thorough, most professional, and was completely night and day from other companies. Even as they went through with what we agreed on, they went above and beyond and did extra things, they treated my home as if it were their own. The job was perfect. I'm really happy with it.

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The service was fantastic! These guys were great! The three gentleman who came out were very courteous, informative, didn't waste time, were efficient, and just overall did a great job. I am now reaping the benefits from the excellent work and seeing my energy bills go way down. I am very pleased with the results and the service I had received by Tom Mackey and the whole team who came out do the work.

The crew showed up promptly on time, performing all duties quickly and thoroughly even in the cold mix of snow and rain. They came ready to work with all tools necessary and cleaned up any mess after they were done.The owner was around overseeing everything and was very informative and pleasant to talk with.

Excellent. I am super pleased. They were quick, clean, professional, fast and very courteous. I would highly recommend them.

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