Mowing Madness Professional Lawn Care, LLC

"Thank you for the review! Glad you were happy with the work and we'd be happy to do the same for your neighbors"

"Thank you for your response. We appreciate your feedback. Sorry that we were not able to meet your expectations. We pride ourselves on doing great work but every once in a while things do not go in the right direction. After speaking with all of our employees involved it appears that the real issue here was the job scope. Our contract stated that we would remove all sand cherry shrubs - which we did - remove weeds, plants, and the garden behind the garage -which we completed - Remove small stumps - which we did - although we did miss one originally ( that was hidden under the overgrown shrubs that we trimmed- which was not within the job scope)but came back to take care of it for you anyway. You wanted us to move the garden dirt over 4 ft which was not in the scope of work- The pile of debris that you moved - again was not part of the quote - Norm and yourself specifically talked about that pile and you said you would take care of that yourself. We showed up right away to quote your job. We completed it 3 weeks after you booked it - which is our normal wait time. You just wanted it done right away in which you were told that we would do our best to get you done sooner but it may take up to 3 weeks. When we called you to tell you we would be there the week of the 15th and that we would call you with the exact day. You must have confused that with the day the work was going to be completed but that is not the case. We called the Friday before to confirm that we would be there on the 16th. Again another miss understanding by you. You talked about our crew sitting around - by the way - they were on lunch - not goofing off - again another misunderstanding by you. You are trying to make this look worse than it really was. - again another mistake by you. We do not deserve this bad of a review for a job well done but I guess we have to live with it. Good thing we have 58 5 stars to offset your 1 unfair review. This falls on you since you were not clear originally about what you wanted to be completed I guess and you signed an agreement stating what work we were going to perform and we completed it. - again another mistake by you. Wow you made a lot of mistakes. Our mistake for not see that you were a bad choice of customer. I have pictures of the area we clear and it is like night and day - huge improvement. The area is completely cleared as you asked. Good luck finding a contractor to do any better. Oh yay, the guy that was cheaper was a $50 difference so don't let that look like you made a huge decision to support us vs the other guy. He can thank me later since he avoided a huge problem. I wish he did the job so I would not have such a negative review on a job done well by our crew. Good day Constance."

"Jessica: Very sorry that things did not go well on your project. We really try to make sure all our projects go well but sometimes they just do not. Thank you for the review."

"Thank you so much for your feedback! Please let us know if there is anything else we can do for you in the future."

"Thanks for your review!! Please let us know if we can be of service to you in the future!"

"We are sorry that you feel this way. We really take a lot of pride in what we do and feel the project looked great when completed. Do agree that we could have been closer to our original price but we did our best to keep you informed along the way. The reason your lawn price went up mainly was due the the new area that was added. Feel free to contact us is there is anything we can do to resolve your concerns. Thank you for your time."