Approved Pro
HVAC Comfort Inc
Heating and Air Conditioning Service, Air Duct Cleaning, Generator Service,
About us
A full service residential heating and cooling company. We established our business in 1998. We have some of the top HVAC specialists working for us. Our company's mission is to provide honest, quality work, Our billing policy is to collect upon completion.
Business highlights
Family owned & operated
Emergency services offered
27 years of experience
Services we offer
HVAC. All residential furnace, AC and air quality issues
Services we don't offer
We do NOT offer Boiler Installation or Boiler Service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 8
Assorted photos uploaded by HVAC Comfort Inc
- 1
2022Furnace install
$4600-$8700 - 1
2022AC install
$4900-$7000 - 1
2022Air Conditioning
$4900-$7000
Reviews
4.8492 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 11% | ||
| 2% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 492 reviews
Angela H.
Nov 2024
Heating and Air Conditioning Service
The HVAC Comfort technicians called to let us know that they were on the way. A text was sent with a photo of the technician Clarke. Upon arrival Clarke and Austin greeted
Response from HVAC Comfort Inc
"Thank you [Member Name Removed] for taking the time to review our team."
Angela H.
Nov 2024
Heating and Air Conditioning Service
The HVAC technician was polite, professional, and knowledgable. Jacob made the entire process go smoothly. He explained everything to us and answered any questions we had. He also went above and beyond to help us with the financing process. I would highly reccommend HVAC Comfort to my friends abd family.
Response from HVAC Comfort Inc
"We are grateful for your kind words and are thrilled to hear about your positive experience with our team at HVAC Comfort. Thank you for choosing us for your HVAC needs!"
Raul V.
Jul 2024
Heating and Air Conditioning Service
They came the same day, the only issue was the price was a little higher than what I expecting for change out a capacitor. Outside of that, they did an excellent job.
Response from HVAC Comfort Inc
"Hi [Member Name Removed]. Thanks for taking the time to share your positive experience. We truly appreciate it!"
Curtis W.
Jun 2024
Heating and Air Conditioning Service
Scheduling was easy and efficient. Tech arrived on-time and quickly diagnosed and replaced the faulty part. Will be hiring them again.
Response from HVAC Comfort Inc
"We're delighted to hear that you had a wonderful experience with our team at HVAC Comfort. Thank you for your kind words,[Member Name Removed]"
Dan M.
Jul 2023
Heating and Air Conditioning Service
Had an air conditioner installed last week by Clark and Ray. They were done within 3 hours including a detailed explanation of their work. I would highly recommend this company. Everything from setting up and scheduling to installation was handled professionally and on time. An excellent experience.
Response from HVAC Comfort Inc
"We are thrilled to hear about your positive experience with us, [Member Name Removed]. Thank you for taking the time to share your feedback. If you have any concerns or questions in the future, please don't hesitate to reach out to us at (248) 290-9411."
Cheri W.
Oct 2020
Heating and Air Conditioning Service
They have done this work for me for the past 3 years and they are always thorough and let me know what they believe will go wrong going forward. The furnace works great and I am able to turn it on for the winter when they are done.
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. We're glad to hear scheduling was easy and efficient. Thank you for choosing HVAC Comfort."
Lisa B.
Jul 2020
Heating and Air Conditioning Service
Wonderful experience with them. Came out to repair a lagging A/C unit, very fair price and also gave me tips on maintenance and unit life expectancy.
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. . Thank you for choosing HVAC Comfort."
Elaine R.
Jul 2020
Heating and Air Conditioning Service, Air Duct Cleaning
HVAC Comfort Company is a reliable company. They were professional and efficient. The employees who installed my unit were very well mannered and knew their product. Would recommend HVAC COMFORT.
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. . Thank you for choosing HVAC Comfort."
Susan E.
Dec 2018
Heating and Air Conditioning Service
They were very prompt and did a great job. Greg explained everything.
Barbara J.
Oct 2018
Heating and Air Conditioning Service
I learn ed that I had them clean my furnace last year.
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. . Thank you for choosing HVAC Comfort."
Cheri W.
Oct 2018
Heating and Air Conditioning Service
They never replied to my voicemail or the Angie's list notification.
Response from HVAC Comfort Inc
"I apologize for any miscommunication. We strive to take care of our customers to the "Nth" degree. We sincerely didn't receive a voicemail that hasn't been replied too. That said, I had a knee operation last Thursday and forwarded all calls to our lead employee, only to figure out late in the day he was in a very poor cellular service area. Once we realized the issue, I immediately started returning all voicemails even though I was still in pretty rough post surgery shade. Therefore, if your call was last Thursday, I could see how you may have been lost in the confusion. If you're still in need of service, please reach out to us and we'll be happy to prove what a great and caring company we are! Please ask for Greg when calling."
Judith R.
Apr 2018
Heating and Air Conditioning Service
Technician came right on time and did a wonderful job.
James M.
Jan 2018
Heating and Air Conditioning Service
These guys were great. I bought coupon through Angies list at 8:30AM had them on the phone with first call at 8:45AM and they were to my place by 3:00PM same day. They showed up in given time window and beyond helping find furnace issue they gave some pointers on other items we might need. Our home was relatively new construction and building company cut some corners leaving ducts open during construction - these guys identified duct problem and recommended cleaning (they don't do cleaning so this was not an up-sell) and gave advice on what air filters would be best to use in meantime. Kind and courteous to my wife. Big thumbs-up.
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. . Thank you for choosing HVAC Comfort."
Richard P.
Dec 2017
Heating and Air Conditioning Service
Very good. The technician even called the next day to check that all was working well.
Tim F.
Dec 2017
Heating and Air Conditioning Service
The repair went well! The technician arrived on time, had our issue diagnosed quickly, and had the igniter replaced within had an hour! He even took out, and cleaned, our flame sensor (not a fun job on our furnace, due to location) at no charge to make sure it started efficiently. We couldn't be more pleased with the service! I don't often write reviews...but when a company squeezes you in, still shows up when promised, and does a great job, that should be acknowledged!
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. . Thank you for choosing HVAC Comfort."
Barbara J.
Dec 2017
Heating and Air Conditioning Service
They did a wonderful job, very courteous. I came over when they said they will and I will recommend them to others.
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. . Thank you for choosing HVAC Comfort."
Kara C.
Oct 2017
Heating and Air Conditioning Service
When it came time for my heat to kick in this fall - it did not work. I called them to come look at it (as it worked pre-AC install), and upon calling them, I go the scripted speech from the man on the phone about how there was no way his guys could have messed up the wiring because they are the best out there and integrity if at the core of the business (even suggested me being "difficult" for not being able to make the first couple offered time slots...). The guy who came out to do the actual was GREAT. If I could only review him I would. He looked at the wire job and actually said "Come on, guys" - there was a loose wire and something has been missed in the setup. There is also a whole issue with my wifi thermostat that I won't even get into in much detail, but I have a feeling these guys have had gotten in trouble the past and are just trying cover themselves, because they wouldn't install it for me, and my new HVAC people, as well as the manufacturer of the product itself both called these people "idiots" for not doing knowing better. I still can't find one review on amazon that doesn't contradict what they told me. All that aside, the breaking point for me was when I decided to get a new furnace this week, and after the shady feeling around the wifi thermostat issue, as well as the bad wire job around my AC unit, I called a different company. The guy came out to look around today, and to say the least, he was NOT impressed with these guys' job on installing my AC unit this summer. He told me it was a "very shoddy job" that they did. He mentioned they used tape in places that should have been sealed with sealant. In general, he was incredibly put off and making comments about things they did poorly. Makes me sick knowing how much money they took from me. Sure they were able to come in to do work quick, but maybe there was a reason. BEWARE. To the owner of this business, re-evaluate who is doing these installs for you. To Angie's list folks, look elsewhere. This business is far too competitive to waste your time with someone who isn't going to do a good job. This is your home.
Response from HVAC Comfort Inc
"Hi [Member Name Removed] There are a few issues I would like to clear up and apologize about. At no time was it my intent to suggest you were being difficult to schedule a service appointment. I may have seemed frustrated as you called during one of our busiest weeks and the first few options didn't work for you. It's our goal to resolve any issue as fast as possible for our customers, especially if we were the potential cause. You were not being difficult, I only wanted to help asap! The wiring mistake was my installers fault and it wasn't a loose wire, but we had legitimately made a easy mistake by accidentally switching 2 wires. This was our mistake, which is why you were not charged a service fee for us to come out and resolve it. Regarding the comments from the other company, it's our choice not to disparage any other hvac companies, since we feel it brings down our industry as a whole. Therefore I won't comment on their comments. Although I will take this opportunity to provide some education regarding the matter. The current US Energy Code, requires "all" new ductwork to be sealed. There are basically 2 methods to sealing, duct sealer and UL Listed 181 Foil/Resin backed tape. The tape is significantly more expensive, but we feel it looks and seals better. Obviously your furnace installer felt otherwise and we can agree to disagree. Lastly, you mentioned you were "taken" financially and warned future readers to avoid the same mistake. You have a excellent new AC system which was installed at a very fair price. We made a legitimate mistake on the install, which once notified, we resolved for no charge at our earliest opportunity. Therefore, I ask, what exactly were you "taken" for? In hind sight, we're not perfect 100% of the time, but our actions did exemplify those of a company with a high level of integrity. I hope you get a chance to reflect on the overall history and take a moment to re evaluate the service we provided. There is a reason why you originally gave us such a great review and it's rare that a company takes such quick personal responsibility as we did."
Stacey S.
Oct 2017
Heating and Air Conditioning Service
I contacted Greg after I turned on the heater for the first time and noticed a burning smell coming from the ducts. While they were booked out three days in the future, Greg found a way to work us into the schedule the same day. Within hours, they had the problem diagnosed and had located the parts needed to fix it--all at a fair and reasonable cost. Additionally, they offered advice on how best to maintain our air conditioning unit. I would highly recommend them and will be calling them again with future work.
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. . Thank you for choosing HVAC Comfort."
David A.
Oct 2017
Heating and Air Conditioning Service
They said it couldn't be fixed and I needed a new AC unit. Called a friend that owns a commercial HVAC. All it need was a freon.
Response from HVAC Comfort Inc
"Hi [Member Name Removed] I apologize for the misunderstanding. We felt we made it clear that it could be fixed, but would not be cost effective long term due to the fact you had the old R22 refrigerant. That refrigerant is 1000.00+ per jug, which makes it very costly to recharge. It's great that you have a friend willing to give you his for free. Unfortunately, you're gonna find that if you needed to add refrigerant, some has leaked out of your unit, therefore requiring you to recharge again next year. The cost of this refrigerant is skyrocketing and therefore the recharge cost next year will be even more. Unless this friend is willing to continue to dump his money into your unit indefinitely, you will need a new unit. We made a choice last spring, that we would operate with our customers long term financial interests in mind. We feel this decision has helped us maintain a higher level of integrity than our competitors, although it did cost us 10's of 1000's in lost revenue from our sales this year. In the future when you realize we had your best interests in mind all along, feel free to contact us for a very fair quote. Sincerely Hvac Comfort Inc."
Louis W.
Sep 2017
Heating and Air Conditioning Service
Company technician arrived promptly, diagnosed and fixed problem for the cost of the service call.
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. . Thank you for choosing HVAC Comfort."
Svetlana B.
Sep 2017
Heating and Air Conditioning Service
Very professional and fast
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. . Thank you for choosing HVAC Comfort."
Brian D.
Aug 2017
Heating and Air Conditioning Service
No work was done
Xi L.
Aug 2017
Heating and Air Conditioning Service
Our A/C stopped working. They came just in time and fixed the problem on the first visit, $49 service fee + $350 for the parts and labor. I have no problem with that. Unfortunately, it barely worked for 6 days and broke again. They came and charged us another $49 for the service call and another $150 for the parts repair again. They didn't allow to waive the $49 service call and no discount at all because the problem was not from the parts they replaced 6 days ago. I asked them to do an overall inspection in case there were some other problems (I don't want to waste both time and money again and again), they asked for another $69. WILL NOT HIRE AGAIN FOR SURE.
Patricia U.
Aug 2017
Heating and Air Conditioning Service
Tech was very professional considering the down pour of rain that happened when he was working on the unit. He answered all my questions and was quick and professional.
Response from HVAC Comfort Inc
"Your feedback is incredibly valuable. . Thank you for choosing HVAC Comfort."
Marc M.
Jul 2017
Heating and Air Conditioning Service
I was very pleased with the price, ease of scheduling, and the efficiency and professionalism of the technician who visited to perform the service.
Licensing
Bonded
Insured
Licensed*
Trade License Number
7115538
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
08/31/2028
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
HVAC Comfort Inc is currently rated 4.8 overall out of 5.
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
HVAC Comfort Inc accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, HVAC Comfort Inc offers free project estimates.
No, HVAC Comfort Inc does not offer eco-friendly accreditations.
No, HVAC Comfort Inc does not offer a senior discount.
Yes, HVAC Comfort Inc offers emergency services.
Yes, HVAC Comfort Inc offers warranties.
HVAC Comfort Inc offers the following services: HVAC. All residential furnace, AC and air quality issues
We do NOT offer Boiler Installation or Boiler Service