
The Davey Tree Expert Company
About us
Call today for a free consultation. Our team of certified arborists provides expert tree services, trimming, removals, insect and disease prevention and more. All Davey Tree specialists are licensed, bonded and insured and committed to personalized client service and accomplishing your property goals. Contact us today to get started!
Business highlights
Services we offer
Annual Tree Care Maintenance, Cabling & Bracing, Insect and Disease Management., Shrub Pruning, Tree Fertilization, Tree Planting, Tree Removal, Tree Trimming
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
87% | ||
7% | ||
3% | ||
3% | ||
1% |
"We appreciate you taking the time to write a review, and this feedback has been shared with management."
"Thank you for the updated review; we appreciate you giving us the opportunity to work with you on resolving this."
"We’re sorry to hear that we weren’t able to provide you with the best experience possible. Our team will look into this."
Was told that one trimming crew would complete all tasks except those underneath high voltage power lines (tree trimming under power lines would require special safety crew). After first team did the work, it was unsatisfactory. I called Davey and they came back and fixed the first trimming promptly. After about 6 months, the tree had still not been trimmed under the power lines. I called the arborist and customer service and explained my situation. They said the second trimming would be done soon. Then I received a bill for the fall tree health care, along with threatening letters referencing collection agencies. I left messages for the arborist but never heard back. I put a lot of time into trying to get a hold of Mr. Brinker. Then this winter Davey has the audacity to send me a proposed statement for 2016 treatments after this poor customer service. I then contacted Davey in March 2016 and spoke with a new arborist, explained my situation, and he said he would rectify the issue. He even drove out to the house, viewed the tree and agreed it needed to be fixed. He said then he would get back to me on a timeline. I have not heard back in two months since and my tree still has not been trimmed properly.
"Hi, [Member Name Removed]- Thank you for alerting us to this situation. We appreciate the feedback, and we will be looking into the specifics of this complaint. We will send you a direct response soon. Thank you!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.