Al's Water Heater Sales & Service

Received a call less than an hour after submitting my information. He told me to check the circuit breaker for my water heater as given its age that was the most common reason for it to stop working without obvious signs of it breaking like water on the floor. This advice was correct and my hot water heater is working again. I am very grateful to him for helping us with this over the phone and with no charge. I will absolutely be using this business for any future needs. Thank you.

Everything went well I have had no issues in the 2 years with the unit

Fantastic. Prompt service, diagnosed problems immediately, explained what was wrong, and got things done quickly.

Good work. They're quick and always on time. They always do what they say they will do.

The job went very well. They were very professional and knowledgeable.

My hot water heater needed to be flushed and checked up on. Al's came out and took care of that the week I called them - could have been that day but I needed to reschedule some things at work. A few weeks later when my water heater started leaking, they came out again to check up on it - on a Sunday. They recommended it to be replaced and it got done later that week. They gave me a credit for the service call a few weeks before when they did my replacement. Al's was very punctual, professional, and friendly. I hope I don't have any other hot water heater troubles for quote a few years but I will use them again in the future!

Workers were professionals who charged a fair price for a good quality tank.

Came first thing in the morning. I sent photos of serial info and they were able to confirm the unit was under warranty. Provided a replacement for labor to install. Put down drop cloths to protect my floors. I appreciated that.

Called at 7pm or so and they were at my house at 9:30am the next morning. They explained to me how to drain it and shut off the supply lines. All work looked very tidy, they cleaned up, and were very curtious. There were a couple of things that added on to the quoted price, but I felt they were necessary.

Al's was great - called them on Sat at 2pm when our water heater sprung a leak and they arrived with a new waterheater at 3:30 and were done at 5pm of the same day. The also did a thorough job, installing a pan under the heater to catch water if it leaks again in the future which previous installers had not bothered with. Price was about on-par from what I can tell. Very professional service and their technicians liked our dogs which was a plus (and they liked them).

I called them at 8:30 in the morning. they came out at 3:30 as scheduled and replaced my 40 gallon with a 50 gallon water heater. the entire job took about an hour and they cleaned up when they were done. they were extremely professional and courteous and I would highly recommend them.

fine, no problems

Great they swapped old for new and did a great job...Vet friendy and cleaned up after they finished

Great. They were responsive. Fast and efficient. Price includes $65 permist fee required by the City of Ann Arbor and a $50 discount coupon from Angie's list.

We called at 7am Monday morning after our old water heater died overnight, got a quote over the phone immediately from Al, and had the replacement scheduled for 10am. The installer came at 9:30am and was done within an hour and a half! He ensured our home's main floor hardwood was protected from damage with tarps, and cleaned up after himself once the work was completed. He was professional, friendly, and knowledgable. We highly recommend this company, the level of service they provided is difficult to come by.

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This was a very easy and nice experience. The installers were very good, they did an excellent job and even moved the vent pipe up so we don't hit our heads on it any more. They were clean and did a nice job in a short amount of time. We would definitely use again and recommend them.

Technician arrived on time and did did a great job. He was thorough and took his time to evaluate recirculating system. Job site was cleaned and he made to protect our carpeting from the hose he ran from the tank to the drain

I called Al's on Saturday morning at 7am because I saw water leaking from underneath my water heater in the basement. The person who answered the phone took care of business very quickly! She got me set up for a replacement on the same day! 
The last heater I had rusted out in the bottom and created a disaster in my basement. So, I called and they came with a new heater and replaced the old one and took it away for me....all in one hour on Saturday. I thought I'd have to wait until Monday and was worried about the leaking. 
They were right on time to my house. They were efficient and so very nice and helpful. 
They put down drop cloths in the house to wheel their cart through with the old and new heaters.  I really appreciated their work, their knowledge and their good humor! Thanks!!

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Went very well.

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