Turfs Are Us

I moved into my home in spring of 2019. Turfs was the preferred landscape company from our builder, so we went with them. When Jon Stotz met with us, he was kind and cordial, listened to our wants and desires, and provided us with a timely proposal. At the time, no other homes were built around mine, and being the lowest point of the phase, we had a silt screen around our drainage easement that couldn't be removed until construction was completed. It left us about a 10'-0" wide chunk of property that we could not develop. Jon stated to us specifically that this wouldn't be a problem. He stated his company can pull the silt screen and finish the area when the adjacent homes were built. When the adjacent homes were completed and landscaping was underway, we tried countless times to get in touch with Jon about our discussion to finish the easement to no avail. When we finally got a hold of him, he "did not recall" our conversation about the easement and said he wasn't planning to conduct the work. Be careful with him, and get everything in writing. Turfs Are Us uses vague language and innuendo to persuade the deal. Who could have thought that "all lawn areas" only means to the limits of a fence, and not a property line? Other issues to note: 1. Hydroseed was installed after a substantial rain. The workers were ankle deep in mud while spraying. You will roll your ankle in my backyard if you aren't careful. 2. Front Japanese Maple had to be replaced because they laid weed mat over top of the dedicated sprinkler (didn't realize until too late). 3. River Birch in back had to be replaced over similar issue (nozzle was never opened - didn't realize until too late). 4. Fertilization guys burnt my grass in several areas and left other areas severely malnourished. Stay away. There are so many other companies you can do business with that will treat you with the respect and dignity that you deserve. To Jon's credit, he did eventually offer to complete the work, although I'm curious how someone so confident to have been right in our dispute, would offer to complete the work at such a severely reduced rate.

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Their service is prompt and dependable. I have used their snow plowing services for years and I am well satisfied.

They have not fixed those problems area yet, mowed over a line of plants I requested they avoid, and burned out parts of my lawn. When I called about the burned out spots, the owner did not sound surprised and said "yeah, it's cause you didn't water that area much so it was not well watered. We have lots of other problems in the area like that." My thought was that if it's not watered well enough, they shouldn't have fertilized. Plus, they are ending up costing WAY more than they're worth - the one stop shopping is not better.