
About us
Located in Grand Rapids, Montell Construction proudly offers Top Rated Roofing, Windows, Siding, Decks and Sunrooms to all of West Michigan. Family Owned and Operated, our goal is simply to surpass all of your expectations. We offer Free/No Obligation Estimates to assist you with your next Home Improvement Project. Fully Licensed and Insured matched with quality products and True Craftsmanship to provide you with the best completed project.
Business highlights
Services we offer
Roofing, Windows, Siding, Decking, Sunrooms, Stamped Concrete
Services we don't offer
Projects/ Repairs less than $2500.00
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
3%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 22
Assorted photos uploaded by Montell Construction
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
85% | ||
8% | ||
5% | ||
1% | ||
1% |
Filter reviews by service
If they knew they were sick, why didn't they set up a replacement salesperson, or call us the night before? Instead, we arranged our schedule so both of us would be home for the quote, but the salesperson didn't have the courtesy to cancel ahead of time.
"Thank you very much for taking the time to give us [Member Name Removed] kind review! Always feel free to call us and enjoy the Spring:) Team Montell"
The bid from the other company came in a good deal lower.
"I spoke with the design consultant of this appointment and understand the Mr. had a migraine headache, not necessarily his best day. Apparently the deck (at the time) is in very, very poor condition and dangerous. I believe he did his very best in being on time, informative of the things he is supposed to (company, product, time frame, cost). We are glad for our shot at the project, but mostly glad that you have found someone to complete it for you as it is in dire need. Have a great Spring/ Summer, please feel welcome to call us if you'd like professional - fast service by a great company/ crew. Thanks again:)"
OVERPRICED - I have gotten two more quotes since Montell from reputable companies for the same products, and both are about half the cost.
LACK OF ETHICS/HIGH PRESSURE SALES - when you tell them you want to get multiple quotes, they try to pressure you based on expiring discounts and that you don't need anymore quotes because they have a piece of paper that says what the average cost is. OK. It was extremely refreshing to call other companies and have them understand that a savvy (i.e., not totally stupid) consumer will get more than one quote before spending thousands of dollars.
THEY WASTE YOUR TIME - demanding that both my wife and I sit through an hour and a half BS sales pitch where we learn about 5 minutes of useful information? Do they have any idea that WE are the customer and Montell is fortunate to have any of our time? Again, other reputable comapnies actually respect your time, and don't demand to eat hours of it just to push overpiced services.
Want a breakdown of materials vs. labor from Montell? They won't give it to you. No doubt the numbers would reveal what a scam they are actually running. After all, someone's gotta pay for all those commercials, salesman, and advertising - and that's you, Montell customers.
"1.) We are very appreciative and fortunate to receive so many positive reviews from our customers on a daily basis. ALL reviews from ALL platforms are verified through each homeowner's own email address and phone numbers. 2.) I honestly do not know how we could lower our prices any further, without sacrificing our quality/ standards. In many situations we are the lowest bidder, and win hundreds of projects a year because of our quality - price offerings. You may have found a lower price and that is wonderful, but that doesn't mean it's acceptable to take a cheap shot at our company. 3.) Your allegations of bad ethics and high pressure is really unfounded and not true by any reasonable measure. Maybe you know the right things to say to turn a prospect away from us, congratulations. The fact is that our designer met with and came to your home on multiple occasions, probably in hopes of answering your concerns and if fortunate selling a roof project. We are certainly coming off a busy Home and Garden Show, some really nice pre-season incentives are available, sorry that a coupon has bothered you. 4.) When you called us and invited us out for the free consultation (which we appreciate very much), I believe we let you know then that we require all homeowners to be present and that our normal appt. takes 60-90 minutes depending on the questions you have for us. The day prior the appt. we re-confirmed this appt. and information with you. I am sorry you feel we wasted your time, but am glad we were up front and honest with you. 5.) We do not sell just materials nor are we a supplier, so all of our projects and pricing are as "installed" Your malicious, carefully written statements to scare away our prospects is unfair. However, we will continue to work harder - continue to be Top Ranked (A) Members here on Angie's List - A+ rated BBB members - HBA - Your friend and neighbor, Home Team Forever!"
"Thank you homeowner, hope your enjoying the retirement!"
Brent from Montell worked hard to ensure our satisfaction and we appreciate his vigilance.
Our gutters look good and are working well. The gentlemen that installed them were very helpful and did a nice job.
Licensing
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.