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Rainbow International Grand Rapids

Water or Storm Damage Restoration, Fire or Smoke Damage Restoration, Water Removal,

About us

Whether facing water, fire, smoke or mold damage, people need help and they need it fast. Home and business owners facing water, fire, smoke or mold damage expect fast, reliable and professional help. For thirty years they’ve turned to the restoration and cleaning experts at Rainbow International. With hundreds of rapid response emergency service locations across the United States and Canada, Rainbow International provides the assistance you need, when you need it. Here is what you can expect from Rainbow International restoration services specialists: Polite and clean-cut, with a friendly smile and attitude Honest, dependable and always working with your best interest in mind Knowledgeable and trained in the latest restoration and cleaning techniques and equipment IICRC certified in water restoration Drug and background checked Professionally attired with a personal I.D. badge Uses a Rainbow floor mat to wipe his feet Wears waterproof shoe protectors in your home or business to keep things clean Thoroughly explains the restoration process and welcomes your questions Takes photos - before, during and after Provides you with full documentation and job scope before any work starts Waits for your approval to begin the job Cleans up after the job is done - as if he was never there Welcomes your feedback and offers you an opportunity to give it through a survey.

Business highlights

Emergency services offered
20 years of experience

Services we offer

Restoration: Water Mitigation Fire & Smoke Damage Restoration Mold Remediation Trauma Scene Cleanup Board-Up & Tarp-Over Service Full Service Reconstruction Carpet & Cleaning Services: Expert Carpet Care & Repair Spot, Stain & Odor Removal Drapery & Upholstery Cleaning Overspray Protection Air Duct Cleaning Content Inventory & Pack-Out Crawl Space Mold Remediation Tile, Grout & Hard Surface Cleaning

Services we don't offer

Ask for details.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
33%
1
33%

Filter reviews by service

Showing 1-3 of 3 reviews
Luke N.
Jul 2015
2.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
The overall experience was very poor. After damage caused by an ice dam our insurance company gave us this companies name to do the repairs. Overall we were extremely disappointed and frustrated with our experience. Communication was extremely poor. and subcontractors were not chosen well by this company. The quality of work was average at best in our opinion and there was very little oversight by the actual company of their subcontracted work. I would NOT recommend them due to our overall experience. I wish we would have just taken the insurance check and found somebody else to help us out. While I hesitate to write such a negative review, this was our personal experience and we will never use this company again. I hope others have had better experiences.

Seth B.
Dec 2014
1.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
unknown

Victoria H.
Jul 2013
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Yes, I recommend this pro
$500
Everything went well. We hit a snag with getting bathtub done and with how much the insurance would allow for wallpaper, but Rainbow covered that, and the bathtub eventually got done. These guys wanted to do everything right, but when insurance slowed down the process I don't think they knew what to do. And that slowed them down. But I'd work with them again, nice people!

Michael R.
Jun 2008
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Yes, I recommend this pro
After the heavy rains, all the restoration businesses were totally booked. These guys were working with my neighbor and I asked if they could just take a quick look at my basement to see if drywall would need to be replaced. They didn't charge me to look around for about 30 minutes to confirm their thoughts on it. They were absolutely professional, etc., when I later came back to them and I informed them I found someone who could do the work sooner (with water, time is of the essence, and unfortunately, they too were already so booked that they could not get to the work until a couple of weeks out). They are doing a great job for my neighbor and I would use them again but for the timing issue which isn't their fault.

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rainbow International Grand Rapids is currently rated 2.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM

Rainbow International Grand Rapids accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard

No, Rainbow International Grand Rapids does not offer free project estimates.

No, Rainbow International Grand Rapids does not offer eco-friendly accreditations.

No, Rainbow International Grand Rapids does not offer a senior discount.

Yes, Rainbow International Grand Rapids offers emergency services.

No, Rainbow International Grand Rapids does not offer warranties.

Rainbow International Grand Rapids offers the following services: Restoration: Water Mitigation Fire & Smoke Damage Restoration Mold Remediation Trauma Scene Cleanup Board-Up & Tarp-Over Service Full Service Reconstruction Carpet & Cleaning Services: Expert Carpet Care & Repair Spot, Stain & Odor Removal Drapery & Upholstery Cleaning Overspray Protection Air Duct Cleaning Content Inventory & Pack-Out Crawl Space Mold Remediation Tile, Grout & Hard Surface Cleaning

Ask for details.