Landscape Design & Associates llc

We paid a lot of money for an awful landscape job. They did not prepare the ground with adequate amounts of dirt we paid for. You can't even put a shovel in the flower beds before you hit rocks and clay. Many of the plants have died. They came back and dug up all the plants and put fresh dirt in the small holes they dug around the plants. However, trying to fix this after the fact, when the grounds weren't prepared right in the first place, did not work. All the plants should have been removed and the ground prepared correctly. The owner told me the person from her company that did our job was no longer with them. I was shocked when I heard this since our job was VERY expensive and I thought she would adequately manage it. The fact that her foreman was no longer with them did not help us after the fact. It would have helped if during our job she would have come by to check on what her foreman was doing. In addition, the initial design document she created, (and charges a lot for) had shade plants under a tree that would not be big enough to supply shade for 20 years. Her son even commented when they came back to dig everything up, "that tree won't supply shade for 20 years", as he pulled out all the dead ferns and shade plants under it. They pulled out so many dead plants and replaced them the different plants that design document was no longer valid. We should have been refunded for her bad design. The owner knew coming in that our soil was clay and we were near wetlands but promised that she could make it "beautiful". They even dug up the big pine trees they previously planted to add adequate soil under them (something that should have been done in the first place). Some of the pine trees are now dying. We spent so much money for our landscaping and it looks horrible and many of the plants look horrible or are dead this spring. They even had to dig up sod in the front and put soil under it because it was so uneven. Worse of all, we have water coming into our basement and found out it is because Karleen's crew DID NOT FOLLOW CODE WHEN THEY INSTALLED THE PATIO. Brighton Township code says that the patio should be 5" under the door. As you can see from this photo, it is flush with the door. You do not have to pull a permit on a brick paver patio because it is not considered a permanent structure but LD&A SHOULD KNOW WHAT CODE IS! When it rains heavily we get water in the basement. Basically, the whole patio will need to be torn out and re-done. Also as issue is the rock pictured here. It is funneling water directly down on the side of the house. It should be funneling the water AWAY from the house. BAD DESIGN. Wanted to warn others!!! This company charges top dollar but the results are awful and they do not monitor their jobs properly. They ALSO DO NOT FOLLOW CODE!