Four Seasons Hardwood Floors, Inc.

TLDR: DO NOT HIRE THIS COMPANY! I'm out $12k and have to pay another company to replace the floors Four Seasons destroyed. When I first met with Rob he came to the house I had just purchased and was very confident as he made his way around my house looking at my floors. He explained the type of wood floors the house had and made sure to give me a timeline for how long the job would take. He concretely stated it would take 3 days to complete the work. His confidence gave me confidence that he would do a great job. After receiving the quote for roughly $12,000, we pulled the trigger and hired Four Seasons. We scheduled the work to be done before we moved into the house with the 3-day window Rob stated would take the crew to complete the job. When the crew showed up, they laughed in my face when I told them we were moving in. They said the job would take a week at minimum to complete. I didn't have an option to bump back my move in date as I was moving from across the state and had to move out of our old house. Rob came through and said they will have to do 1 floor first then the other and we'll have to move our furniture around to accommodate. I was annoyed but, it was getting done so, whatever. Once they got our dining room/den sanded down, it was explained to me that the floors were engineered hardwood and they sanded through to the plywood in a few spots. Oops! Rob said "no big deal. We can come back later and replace those few boards." They also never finished reinstalling the shoe molding through roughly 50% of the house. He claimed he would come back "in a couple of weeks to get it finished up." So, I had him come back to replace the boards in the floor and look at the molding in which he said "no, you can't really do that" and said we should just replace the whole floor in that room for "about $4500 to $5000". Understandably, I was pissed but what could I do? Fast forward 6 months and we're in the middle of summer and humidity. With the increase in humidity the parquet floor in the family room buckled in 2 different directions. This floor has been in the house since 1962 and has never buckled. However, when he refinished the floor he said it was "loose and needed tightening." to which he then tightened and glued the ends so it would stay tight. He claimed to have "fixed" the floor. Now it's so tight that it doesn't allow for expansion and contraction. I messaged Rob about this to which he got an attitude and said that it had nothing to do with his work and it was a moisture problem I needed to solve. I let him know this has never happened in the past and he said they I should just contact a different professional. I've had 3 different floor companies all come out and take one look at the floor, shake their head and then apologize for laughing. Every company has let me know how I got screwed in the deal and they the sanding of the engineered wood should never have happened and the "tightening" of the parquet is what ruined the floor. To say that I'm disappointed is the understatement the year. I spent $12k on refinished floors that now just have to be completely replaced because Four Seasons came through and essentially destroyed our floors.

Best of the best. Very professional, honest, and the speak perfect English

Had an excellent experience with new hardwood floors from Four Season’s. From start to finish, good communication, fantastic and skilled floor installer Moses made my house a home with his craftsmanship! Wood delivered safely, allowed to acclimate to my home and care given to my possessions to allow for install. Would definitely use Four Season’s again!

Best flooring company!

amazing and fast work. worth every penny. go to moussa!

They contracted our business to another company which did unsatisfactory work. Before applying sealer they did not sweep floors so we have particles, lint, etc under the sealer that can not be swept up. Floor has areas that feel like sandpaper also. They need to be careful who they send work to.

TLDR: DO NOT HIRE THIS COMPANY! I'm out $12k and have to pay another company to replace the floors Four Seasons destroyed. Company came to the house and gave me a quote for time/cost which were both completely inaccurate. They destroyed the floors on an entire level of my house, refused to repair the damage they caused and didn't even finish the entire job.

Alex was very candid and professional in his home flirting assessment. He recommended a regular cleaning process, directed me to a dealer where I could purchase the kit. When I got to the dealer, he was an expecting me and gave me a lesson in using the kit. After one application, we are very satisfied. What a pleasure to have a professional who did not attempt to sell me something I did not need, but offered a solution!

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Had a great experience and result for a great price. They also got the job done way quicker than expected.

all went very well, did a great job!

Great work by this group!

Turned out great

They did a fantastic job. The floors exceeded my expectations. I highly recommend them

Awesome

Mike was great to work with. The job was started and completed on time and looked fantastic. very happy with the work . Would Deef reccommend

Such an amazing experience. Connor and Grant are awesome! Our floors are gorgeous and they were extremely professional, knowledgeable and provided quality work. Definitely recommend!

I had very limited-time for my floors to be repaired and they came out and started the same day of my quote. Finished they day before my movers. Great job!

I give FOUR SEASONS Hardwood Floors a SUPER-EXCELLENT rating. Their crew is knowledgeable, experienced and hard working.

Great work

They did a beautiful job.

Michelle went over and beyond making sure we were taken care of in the time line we requested. Jorge and his team were polite and great to work with. They did a fantastic job!!! Would hire again for future flooding.

They contracted our business to another company which did unsatisfactory work. Before applying sealer they did not sweep floors so we have particles, lint, etc under the sealer that can not be swept up. Floor has areas that feel like sandpaper also. They need to be careful who they send work to.

very nice people , their work is excellent, I would use them again , they communicated with very well