United Construction PM

Went very well. Great work, great price!

United Construction was everything we were looking for in a contractor - experienced, professional, and efficient. Once we saw the quality workmanship and their attention-to-detail in our master bathroom, we asked them to complete a full remodel of our guest bath as well. The team was personable and trustworthy. We would recommend United Construction to others and will contact them first for future projects.

Tom and his team were wonderful to work with! He was very prompt and finished within a reasonable time frame! His crew always cleaned up after each work day and I couldn’t be pleased with the finished bedroom for my son more! We will definitely be using his services again in the future!

We hired Tom and United Construction to come in and finish our 8-10 week renovation that was started a year ago. We let him know our previous contractor, Michigan Home Renovations and Construction, was not able to finish the job in a reasonable timeframe and the quality of their work was poor. We did not want a repeat experience and stressed quality, attention to detail, communication and scheduling. Now, sometimes you get a sign, and I got one and would have not hired him if we weren’t so desperate. In scheduling our initial meeting, he preferred early morning which was perfect for us. Someone over slept and missed the meeting, and it wasn’t me. That spoke volumes and really told us what was to come. We would never be a priority to him. Now we also know Tom misrepresented himself and took advantage of our situation. In his pitch he said he did most of the work on his jobs and would be onsite every day to ensure quality (actual: he was onsite one day to work, and another day to pick up a check and that was it). In his pitch he said he stressed his attention to detail (actual: as you can see, if I can attach photos, there was no attention to detail, our window trim is uneven/unfinished and in most spots not even touching the wall, among other missed details). In his pitch he said he’d ensure he’d be done by Christmas (actual: a month after Christmas, project not near completion). In his pitch he said they’d be working every day until completion (actual: workers called in sick multiple days which happens, but he also gave them a week off). In his pitch he said his cabinet rep would be one of the first people on site to evaluate the situation (actual: I believe to this day the cabinet rep has never stepped foot in our house). When I scheduled a meeting to discuss my frustrations, he cancelled at the last minute due to a bad back (which he didn’t get at our house) and was never heard from or seen again. I emailed, called, texted and received no response. I’d imagine that if you’re ever fortunate enough to be a priority for your contractor and not filler and take a back seat to every other job they have, your experience would be wonderful. That was not our case with Tom, who I believe flat out intentionally mislead us. Our bar is low, we only expect that you keep your word and do what you say you’re going to do. I will file a complaint with the BBB and Attorney General’s office, and file a suit if we’re not refunded what we’re owed. I will keep my word.

Tom and his crew were absolute perfectionists! Our Garage matches perfectly with our existing home. The patio is a work of art. We have additional project this summer for United Construction because they have earned our trust in their work.

Tom and the team came in and finished on time and on budget

Tom and Jeff did a great job and took pride in their work. Excellent communication. Fair pricing - with a complete estimate in advance. Thank you!

Tom and his crew did a fantastic job. I would highly recommend them to anyone looking to update their home. They went above and beyond to make sure we were satisfied.

Highly recommend for any project.

They did a very good job. They did it all very well. They were very friendly and professional. They did everything as they promised and more. They made sure we were pleased before they left. I recommended them to my neighbors.

I have worked with many contractors and I hate giving bad reviews. I fully support small businesses and want them to thrive in this home renovation market, but dealing with the owner (Tom) of this company and its partners was the worst experience of my life, so I have decided to take time to write this review so others know and avoid them. I called Tom - the owner of this company very well early in the season (in early March when the snow was still covered my driveway) to discuss about a $15,000 project that includes the installation of a concrete driveway, garage floor and some masonry jobs on my garage walls. This guy came over, gave me a quote and we agreed on a contract with a promise from Tom that my project would be the first thing he would work on as soon as the weather breaks. A month later, I tried to contact Tom again to find out when the project would start, just to find out that it had become extremely difficult to get a hold of him. He neither answered phone calls nor replied to my text messages. After leaving him a message threatening to cancel the contract, he texted back and told me he would send his partner over to discuss the jobs and start date. Daniel (Dan) - the guy that he sent over did his measurement (again), and told me he would like add another $3,000 for the project to continue. I told Dan that the contract had been signed and I was not at the point to re-negotiate it and all I wanted to know was the time frame when the work would begin. After failing to convince me to add more money, Dan agreed to do the job *immediately* and that I should have his words on it. Another 2 weeks went by, I tried to contact both Dan and Tom again, just to make sure everything was still on schedule. Again, no responses whatsoever from them for several days, then one day I got Dan s message where he said he would start the job on the weekend or Monday the following week. Needless to say, I was happy and hopeful. On Monday early morning, Dan texted me and told me he was gathering the materials and he was *on my way* (his words). So I called my manager to take a day off since I had to be home to keep the garage door open. HE NEVER SHOWED UP! More calls and texts unanswered for 2 days without any explanation, so I threatened to cancel the project (AGAIN) and, to my surprise, he called me right away to tell me he was sorry and would start the job soon. Two days later, a stranger called me and told me he was a freelancer and was sent over by Dan who did not tell him (the freelancer) exactly what to do. I told my wife, who was home at that time, to show this guy the contract and he was surprised about the work. So he tried to call Dan who did not reply him either. Not sure what to do next, the freelancer left. Feeling I could not trust this company anymore, I texted them to tell them I canceled the contract. This was my only option, knowing that it would be difficult to find a replacement company as at this point of the year (near mid-May), as most of the concrete contractors are already busy and unable to take more jobs. I do not understand why United Construction screwed me up this way. They probably signed too many contracts than they could handle, or it is their practice to just sign as many contracts as they can, then sell the jobs to other contractors for some quick money. Whatever they try to do, this is a very bad practice so if you want to get your renovation jobs done in high quality and in a timely manner, you should not hire this company. These guys have serious communication problem. They will guaranty to screw you up and leave you deal with the consequences of their actions. When questioned about his business experience, Dan said he and Tom have been in the concrete business for 17 years, but I really doubt that judging from all the comments in Home Advisor.

the team is very customer focused, go above and beyond to make sure you are satisfied.

They have been working with us for 5 years, and the work is great!

He went above and beyond!