SELECT FLOOR COVERING
About us
3 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO EXTRA CHARGE FOR AFTER-HOURS SERVICE.
Business highlights
Services we offer
CARPET SALES INSTALLATION & REPAIR. HARDWOOD FLOORING SALES AND INSTALLATION. LAMINATE FLOORING, SHEET VINYL.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 2% | ||
| 0% | ||
| 0% |
Because we hadn't moved in yet, we weren't home when any of the work was being done. Whenever we checked in after hours, things were tidy even when in the middle of the job. Throughout the process, Tim kept us up to date with some texts and even a photo or two. Whenever we called him he was able to get back with us within a day or so. We also appreciated that he used a power stretcher, which another company said wasn't possible. After the job, things seem clean and well-done. Also minimal to no scuffs on our newly-painted walls, which is great!
We are very pleased with the work and look forward to enjoying our new floors for years to come.
We received several quotes for our project. We were impressed with Tim's knowledge and honesty, and selected him to complete our project. Tim came to the house with samples, ordered samples of different colors that were sent to our home, and the order process was smooth as could be. Tim was patient with us in that we had some work to complete on our stairs before the installation of the carpet could be completed and he was fine with the delay. Tim and his installers were pleasant and courteous. My husbasnd and I didn't like the look of one of our angled landing steps and put a call in to Tim. He explained the reason for the way the carpet was originally installed but said he'd re-install if we wished. He came out to redo the carpet within a week of the original install
, even though I had said we'd be fine if the work was completed within the month. We'll definitely call Tim in the future when we're able to replace other flooring.Due to unforseen circumstances, Tim was unable to make it on the scheduled time, but we rescheduled for first thing the next morning. Tim showed up on-time, apologized for not being able to make the previous appointment and went to work.
The work was done well, quickly, and with no issues or extra expense.
I would definitely call them again if I needed more work done.
"We have been on Angie's List for quite sometime. We have never received a report that judged our attitude, customer service or professionalism that has been less than stellar. We are more than suprised that this customer has this point of view. Since it is her point of view, we can not say it is incorrect. This is the way she sees it. But, the comments made directly from her, directly to us at the time the minimal repairs were correctly made, insisted she was quite satisfied. Contemporaneous to the repair is how we conduct ourselves. At that time, if these concerns were made we could have addressed them then. Now, months have gone by and we have no recourse. We are sad for her, and for our reputation."
and an estimate at the time he said he'd be there. We needed the work
done within a week and he was able to get it done earlier than he
originally thought, which was a bonus. When they carpeted the stairs,
they didn't carpet the stringers, which I thought was odd, but thought it could have been a misunderstanding since there had been a few different recommendations. I didn't say
anything about it, but Tim noticed I didn't seem completely satisfied
and called me soon after he left, wondering if everything as okay. I told him about the stringers, and he insisted the misunderstanding was probably on his part. He sent out his guys to finish the stringers 2 days later, and everyone was happy. I appreciate that he noticed there was a potential problem and took steps to rectify the issue. Very professional.
Tim was perfect for what we needed. We have a den that is on a concrete slab and gets very cold in the winter.
We pulled up the previously installed carpet and put down a mesh electric heating system between the carpet and pad, but the carpet needed to be restretched and attached to the tack strips again.Tim worked around our schedule and did a great job at a very fair price.
I would definitely recommend using him for any flooring projects.
Licensing
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