QUALITY COACH COLLISION

Very smooth process, communicated with my insurance company and communicated with car rental company to pick me up at their shop.

Excellent work, as with the first time. The car looks like new. I was given daily text updates on progress. The work was done within the time frame promised. There were no surprises. Most importantly, all traces of glass particles had been removed from the inside passenger area. I would not hesitate to use their services again.

Quality has AAA-authorized appraisers and so that separate step was avoided. Quality did excellent work with no problems arising from the age of the car (2006 model). They kept me apprised every step of the way. I am completely satisfied with every part of the process and would not hesitate to recommend them or use their services again.

unknown

Other people had said they would have trouble finding the part but Quality had no problem. They ordered it, and called me it didn't even take a week. Did a great job and did it quickly. When I arrived the place was quiet and clean, and they did the job in 30 minutes. The place was just superb. I thought I was going to have to pay $50 but they told me it was completely covered by my insurance. They were just unbelievably good. I was amazed, they said they've been there for about 20 years but I'd never heard of them. The manager Jeffrey was polite quick and pleasant. In this day and age you kind of expect not wonderful service but it was just great.

unknown

Excellent Service ! they made the whole process very pleasant.

When I dropped off the car, I reiterated that my car was my pride and joy - that I didn't care if it took them 2 weeks, as long as it came back looking perfect. They certainly delivered to that expectation. I was provided pictures of the work it took to complete the job, and it was obvious that they cut no corners in order to ensure a quality repair. The car looks brand new.

You can tell they are detail-oriented, as I drove away, not only was my car washed inside and out, it smells like a new car, and a little bottle of touch up paint was provided in case I might ever need it. Now - you know the owner of this place really thinks ahead to save some of the paint they mixed up for the repair and provide it.

I'm neurotic about my car. I feel comfortable saying that 9 out of 10 collision shops would have me leaving upset about something. Luckily, this place was that 1 out of 10 that did it right.

Not only was Jeff friendly and accommodating, his office and the shop were clean and efficient and his employees were very friendly.