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Offer and Associates, Inc

Founded 2008 • With Angi since October 2016

Local residential remodeling company specializing in kitchens, bathrooms, and additions.

Projects

Rochester Hills Master Bath

home remodeling

202148308
Turned an ordinary master bath into a relaxing spa space.
View project

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
no
Eco-Friendly Accreditations
No
Licensed
Trade License Number
2102202834
Trade License Locale
Michigan
Trade License Authority
State of Michigan
Trade License Expiration
05/31/2024
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

1.0

(1) Verified Reviews

Showing 1-1 of 1 reviews
Paige T.
1.0
03/28/2022
I hired O&A in 2020 to redo my kitchen. When I met Chris, I felt at ease, like he was a trustable person, and I think he is. He is responsive, and a really nice guy. However, the quality of work done to my kitchen is inexcusable. Take a look at the photos. By the end of the project, I just wanted them out of my house, so I let it go but every time I walk into my kitchen, I feel regret. The backsplash is janky, the granite has issues - including a HUGE space between the top of the wood and where the granite stops. I put a google review up, and he took his whole business down. My 20K+ job was a "small job". I don't know about you, but 20+K to me is not small. He hired subcontractors to come do the work. When I left the google review, he called to tell me that the subcontractors were the issue, and that he has since cut ties with him - but I hired him, not Bruce, or "Ideel construction" which I also intend to leave a review for. Chris made an attempt to fix the backsplash, but there are other issues as well. I will have to dump another 10K into my kitchen to undo what his team did. Inexcusable. If you don't have 50K to spend on a kitchen remodel, don't bother with this company.
Description of Work
Kitchen Reno
Category
countertops, remodeling, home remodeling

Service Provider Response

Hello [Member Name Removed], I understand your concerns and would like to express my concerns with your review. My first concern is that you did not contact me at the end of the project two years ago to discuss issues that needed to be addressed. The gap with the granite is an issue for the granite installer and if you would have contacted me at the time, I could have had that taken care of. The backsplash is “janky” as you put it due to the nature of the existing wall, which is 100 year old plaster. As for the cabinets, I had advised against painting them due to their condition. Had you taken the time to complete a final walk through with me and expressed these concerns, they all would have been addressed at the time. Every homeowner also has the option to complete another walk through 9-12 months after the project is completed. This way if you notice something, we can get it taken care of. You did not take advantage of either of these options. I can understand not doing a final walk through immediately at the end of the project if you truly did want us to “just be out of your house” but why not meet with us for a walk through at the 9 to 12 month mark to address the issues? I would also like to state that at no time did I ever “take my business down" off of Google. I did reach out to after you posted your review because I wanted to understand the situation and do my best to remedy the situation. I was a bit shocked by the review. My offer still stands to fix what I can. Please call me at your earliest convenience. Thank you!

Phone

Address

33717 Woodward Ave

Birmingham, MI 48009

Other Information

Services offered

Residential Remodeling Kitchen Remodeling Bathroom Remodeling Additions Basement Remodeling

Services not offered

Exterior sewer work

Covid-19 update

We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Visa
MasterCard
American Express
Discover
Check
PayPal

FAQ

Offer and Associates, Inc is currently rated 1 overall out of 5.

Offer and Associates, Inc is open:

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 3:00 PM

Offer and Associates, Inc accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, PayPal

Yes, Offer and Associates, Inc offers free project estimates.

No, Offer and Associates, Inc does not offer eco-friendly accreditations.

No, Offer and Associates, Inc does not offer a senior discount.

Yes, Offer and Associates, Inc offers warranties.

Offer and Associates, Inc offers the following services: Residential Remodeling Kitchen Remodeling Bathroom Remodeling Additions Basement Remodeling

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