Rainmaster Irrigation

This company offered a Big Deal on Angie's List for winterization of a lawn irrigation system.  I had purchased it online and before I could print the confirmation page from the purchase they had called me to set up an appointment.  They said that they were in the area and were over to perform the service within a couple hours.  They did a good, quick, and efficient job.  The gentlemen that I spoke with was very professional.

One of our sprinkler zones would not shut off. We called our usual company, but they couldn't get us an appointment for 2 weeks, so we found Rainmaster on Angie's List. Not only did Rainmaster send someone within a couple of days to replace the broken pump, they also adjusted a couple of heads and replaced one to improve our watering results. They squeezed us in during the evening, which was very convenient.

Called and spoke with Paul yesterday (Monday). Explained I needed to winterize my sprinklers and that a part had broken due to the cold snap we had resulting in water rushing out of the pipe that leads to the side of the house. The cost to winterize my sprinklers (7 zones) was $65 as compared to another competitor at $50 (who didn't call me back until late in the day). However, Paul was very responsive explaining that he would like to come out as soon as possible because the temperatures were about to drop again (Wednesday) and he was concerned about the situation I had. He assured me that he carried extra parts with him and explained the potential cost of the part(s) up front ($40+). In addition, Paul encouraged me to price the parts out on my own so that I would feel comfortable. I felt his honesty, promptness, and concern were worth the higher price. We scheduled an appointment for the 10am-12pm window for today (Tuesday). He asked for at least 2 phone numbers to contact me so he could let me know when he was on his way. He called at 10:15am, arrived 5 minutes later, and was done with the job in 30 minutes. So, for $15 more, who cares. He was so easy to work with and he saved my pipes!

I like their price. I was using another irrigation company. However, when they hiked their prices, I switched to Rainmaster Irrigation.

I have used them for years and am very pleased with them. They communicated very well. They called to say they thought they would be late, but they still arrived and were gone in the time frame originally given. I really appreciate that.