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Elite Carpet Cleaning Service Inc

5.0(
16
)

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation

About us

We Small Family Carpet & Upholstery Cleaning Business, we have always provided an exceptional carpet and Upholstery cleaning services, and we always use Green carpet and Upholstery Cleaning Detergents. When you call us you get honest quote for the cleaning of your furniture /Carpets/Tile & Grout. We do not advertise a ridiculous price for etc. 3 Room carpet Cleaning special, like the competition does. For example you call and we quote you $95 for cleaning of 3 rooms, the competition offers $78 for 3 rooms, you being a smart shopper decide to hire the competition, you here and see their fancy commercials etc. "we are the best" We listen to your description of the rooms or furnishings you need clean and give you an honest quote. Competition on the other hand quotes you a low price to seal the appointment. The competition arrives; you went to the trouble of moving most of small furniture. The two strangers in your home inform you that the special did not apply to over soiled (dirty Carpet), that there would be an extra charge to apply a special detergent, the pet stains are extra, deodorizing is extra, cleaning wool carpet is extra, on and on. Now the 3 rooms for $78, changes to $175. We on the other hand quoted $95 for same 3 rooms, but our cleaning service does not have any extra charges, you pay $95 as long as your description and size of the rooms was accurate. You the customer looking for value decided to choose the competitions lower price. Don't be fooled by fancy Lingo and songs on Radio or TV. To send 2 employees to your home in a company van, pay for their wages, gas, supplies uses, insurance, secretary and staff back at the office, the cost of doing business, multimillion dollar TV and radio commercials. $78 dollars would cover fraction of the cost, those two employees have to complete the work as fast as possible and get to the next 10-15 homes. Our company is owned and serviced by the owner, I would show up at your home, with 19 years cleaning experience.

Business highlights

26 years of trusted experience

Services we offer

Carpet Steam Cleaning Upholstery Cleaning Water Restoration Tile & Grout Cleaning Carpet sales and installation

Services we don't offer

wall washing, window cleaning

Amenities

Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.016 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Write a review
Showing 1-16 of 16 reviews
Lindsay C.
07/2020
5.0
carpet cleaners
  + -1 more
We have been using Elite Carpet Cleaning Services for over 15 years, It all began in one large home and following that two different Condos, that we have owned They are unequaled in the services they offer and perform. Their Customer Service, quality of products and dedication to excellence is the finest I have ever experienced, bar none. Shane, the owner, is a delightful individual and a person that cares for your home as much as you do! I am a retired Corporate Executive, so I don’t casually refer or recommend anyone unless I am completely convinced and satisfied that the company is genuine...however in this case it is easy... they are simply the best!
Description of Work: All the carpeting in our Condo!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DIANE S.
05/2019
5.0
carpet cleaners
  + -1 more
Shane always does an excellent job.He is personable, trustworthy and thorough. I have been using him for a number of years, and plan to do that for as long as possible.
Description of Work: carpet cleaning for the whole house
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Pete M.
04/2019
5.0
carpet cleaners
  + -1 more
Excellent job!! Carpet looks great!!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Kim C.
10/2018
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
Perfect. I’ve used Elite Carpet Cleaning for many years and they’ve always done a fantastic job
Description of Work: Carpet and sofa cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julia B.
10/2017
5.0
carpet cleaners
  + -1 more
The results were great. He explained everything clearly and taught me how to properly manage spills. The house looked much better after the cleaning. I felt like he took the time to do the job correctly.
Description of Work: I had carpet and tile cleaned in a newly purchased home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Patricia H.
09/2017
5.0
carpet cleaners
  + -1 more
Elite Carpet Cleaning always does an excellent job. Hard working, and very professional. Very knowledgeable on answers to my questions about stains which sometimes happen to my carpeting. Shane is a very honest and trustworthy man. Would highly recommend this company!
Description of Work: Carpet cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen J.
06/2017
5.0
carpet cleaners
  + -1 more
Shane, the Owner, came to my home and cleaned my carpets and rugs. They look brand new!! I have pets, and they have accidents, and he took care of everything. Highly recommend Shane and Elite Carpet Cleaning Service Inc. Also gave me great suggestions for future stains and how I should treat them and even gave me a bottle of treatment too. Amazing customer service and quality!!!
Description of Work: Carpet/rug cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sharon M.
09/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
todd S.
01/2016
5.0
carpet cleaners
  + -1 more
Friendly. New equipment.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Samantha C.
05/2015
5.0
carpet cleaners
  + -1 more
Shane did a very good job and very pleased with the results.
Description of Work: Carpet cleaned office and family room.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Mark E.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Showed up on time, clean carpets. Good job
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Carol L.
07/2014
5.0
carpet cleaners
  + -1 more
Shane was very professional. He got me in the schedule quickly, showed up on time, and did a great job. He even got gum out of the carpet on my staircase and gave me a free bottle of the solution he uses to clean for me to do touch ups as needed (I have a dog, 2 cats, and 4 kids). He was great!
Description of Work: Cleaned the carpet in my living room and 2 small stair cases in my tri level house
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Rob Z.
11/2013
5.0
carpet cleaners
  + -1 more
I have used a few carpet cleaning companies and it seems they rush through just to get the job done. This experience was the polar opposite maybe because the owner works his own jobs and cares a bout his reputation. He was prompt almost t the minute he surveyed the job and pre-spotted the carpet and got right to work. The carpet turned out perfect. Actually, I was very very satisfied with how great the carpet looks. Thanks for a great job!!!
Description of Work: The owner, Shane, pre-spotted the carpet, steam cleaned the carpet, and deodorized the carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Marilyn J.
09/2013
5.0
carpet cleaners
  + -1 more
Excellent work! I've used Elite for a number of years and am more than pleased each time. They are prompt, courteous, conscientious and my carpets always look beautiful when they're done. Have recommended them to others and everyone is always happy with their service and the price.
Description of Work: Cleaned and deoderized carpets and applied scotchguard type protection.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Erwin B.
08/2013
5.0
carpet cleaners
  + -1 more
Shane's company has been cleaning my carpets for years. Had him do grout as well. I've always been satisfied with his service.
Description of Work: cleaned and scotchguarded carpet and area rugs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Elite Carpet Cleaning Service Inc
Thank You (member name removed) for taking the time to do the review.
Paula H.
08/2013
5.0
carpet cleaners
  + -1 more
I have used Elite Carpet Cleaning for approx. 10 years. Shane is WONDERFUL. He has come on a moments notice when pets have had accidents. I trust him 100%. He treats me like a member of his own family. I highly recommend him! A+
Description of Work: Cleaned ALL carpeting in entire 2,500 sq. ft. home. Upstairs, main, basement. Spot treated ENTIRE home prior to cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$243

    Contact information

    P.O BOX 725171, Berkley, MI 48072

    http://www.elitecarpet.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation

    FAQ

    Elite Carpet Cleaning Service Inc is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 3:00 PM

    Elite Carpet Cleaning Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Elite Carpet Cleaning Service Inc does not offer free project estimates.
    Yes, Elite Carpet Cleaning Service Inc offers eco-friendly accreditations.
    No, Elite Carpet Cleaning Service Inc does not offer a senior discount.
    No, Elite Carpet Cleaning Service Inc does not offer emergency services.
    Yes, Elite Carpet Cleaning Service Inc offers warranties.
    Elite Carpet Cleaning Service Inc offers the following services: Carpet Steam Cleaning Upholstery Cleaning Water Restoration Tile & Grout Cleaning Carpet sales and installation
    wall washing, window cleaning

    Contact information

    P.O BOX 725171, Berkley, MI 48072

    http://www.elitecarpet.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM