Town & Country Plumbing

They spent many hours to complete this job but DID NOT make the neutral ground connection between our two electric panels in the house. This resulted in an electrical event that surged 220 volts throughout our house, damaging all electrical components that were not wired in 220 already. This also would have burnt our house down, with possible loss of life, if it hadn't occurred on a Saturday when my husband was home to turn off the box that was surging. AEP came that day and verified that we had a neutral event inside our house.

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The plumbers left in the early afternoon, telling us not to use the toilet or sink until the next day.   By early evening, a water line to the toilet had broken loose and water was flooding our newly redecorated bathroom.  (No one had used the toilet or sink .)   We turned off the water main and mopped water for about an hour and a half.  The plumbers came back and redid the water line with the proper materials and fastened the toilet to the tile floor with bolts.  (The first time, the toilet was "fastened" to the tile floor with a gob of putty!!!) When the bill came in the mail, it was $700.00 above the original estimate.  There was never a word of apology about the flood that we had to mop up.  We were told they had to go out and buy a drill bit to drill holes for the bolts to fasten down the toilet.  Maybe that was the extra $700.00 expense.  Live and learn.

I told everything in the paragraph above.