| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 100% |
This is where I wish negative stars came into play.
I decided I wanted to get a substantial amount of work done, and I didn't have the time to do it myself as I'd just moved into a new house. I searched and found a locally based company, less than 5 minutes away, and decided to give them first shot at a quote.
The owner, Randy Brown (aka Randy Brown Landscaping) came to my house on a Saturday morning and walked through the job with me. It consisted of removing a large number of weeds in the flower beds, trimming trees and bushes, treating with Snap Shot herbicide, and laying down 10 yards of cedar mulch. The cost was over $1,800. We talked at length about the removal process and what were weeds and what were not (he's the expert, right?) and the process that would be used.
The day came and three young men came and started work. I'm not the type to babysit and I had other things I was working on so I left them to the work. 8 hours later (we talked periodically throughout the day) they reported that they were done. I did a superficial check and things did look much better, so I sent them on their way.
The next day I took a closer look and saw several areas that didn't look weeded at all, and some of one 3' weed in particular still remained in the back bed I hadn't previously checked. I called and talked with Randy and he said he's send someone by to fix the issues.
Two weeks later, nobody had showed up, and now a substantial amount of weeds were reappearing through the mulch. I took it upon myself to start pulling some of them, and found that the mulch had been thrown over existing weeds as a cover up instead of actually removing them. The amount of mulch also left me to seriously question if to yards of mulch had been used. The mulch that was put down was laid completely unevenly, and even covered existing stepping stone walkways. I spent 2 hours weeding, barely making a dent, and then called and left a message for Randy.
I called back 3~4 times after that and never got a return call or any acknowledgement. I wished I'd paid by credit card, as I would have challenged the payment in a minute! I am seriously disappointed that I spent so much money, with a local company, and I got such awful results. I was ready to use this company as my go-to landscaping company. Now all I can do is warn others about the empty promises and shabby business practices of Randy Brown Landscaping, aka Brown Randy Landscaping, aka The Gardeners Choice.
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