Founded 1980 • With Angi since May 2018
Angi Certified
HVAC Companies
202048207Service Provider Response
Hi [Member Name Removed], My apologies about the negative experience you had. I would love to make this right for you. Are you open to a phone call to discuss a resolution. We strive to deliver world class customer service and you business is important to us. Talk soon!Service Provider Response
[Member Name Removed], we are a little disappointed on the misrepresentation and mischaracterization of your experience. When we serviced your Air Conditioning system it was leaking refrigerant. We provided you 3 options to resolve your issue and return your Air Conditioner to service. You elected for a leak investigation that would identify where the leak was located. When you have a leaking air conditioning system it should be repaired or based on the age it should be replaced. There is no such thing as a temporary leak. As far as any discussion with the owner you never answer our calls or allowed us to make the situation right for you. Please contact us for a resolution so that we can make it right. Again, we believe this is a false representation of your service and we will like the public to be aware.Service Provider Response
[Member Name Removed], thank you for those kind words and the positive review. We Value your friendship and patronage. Thank you for allowing us to repair your Goodman furnace in Detroit.Service Provider Response
[Member Name Removed], thank you for being the best part of Air Doctors. Thank you for trusting us for your Carrier Air Conditioner in Monroe MI. Just a reminder that your repair comes with a full 5-year warranty. Please don’t hesitate to reach out should you have any other needs.Service Provider Response
Hey [Member Name Removed]! Thank you for your friendship and continued support of Air Doctors Heating and Cooling, LLC. Being your service provider has been a true honor. That you for allowing us to care for your Lennox Rooftop Unit in Detroit Michigan. With your maintenance plan, we look forward to keeping it running for a long time to come!Service Provider Response
[Member Name Removed], thank you for those kind words. We completely care about total system comfort. Your house is your home, and it should be completely comfortable. Thank you for trusting us with your project and allowing us to install an Amana Air Conditioning system in Ypsilanti MI. We value you customers like you, and we look forward to serving you in the future. Please don’t hesitate to call or text if you need anything. Remember you are backed by a full 10-year warranty and maintenance plan!Service Provider Response
Thank you for the review [Member Name Removed]. It was a pleasure serving you. We are happly to help with your electrical repairs in Detroit Michigan.Service Provider Response
Thank you for the positive feedback and for the opportunity to perform duct cleaning in your home in Detroit MI. Sorry for the mis communication about what your needs were. That’s why we ask questions to carefully understand what you are looking to do. Thank you for being the best part of Air Doctors.Service Provider Response
[Member Name Removed] thank you for taking our call and allowing us to consult you on the best way to go. Our goal is to provide quality service even if it means that our customers are not exchanging money with us. Please free to call should you ever need any additional help in any way. I hope you are enjoying your new air conditioner in Warren MI.Service Provider Response
Thank you for the feedback. We regret to not living up to your expecations. Best wishes to you and your family. Please contact us so that we can make this right. 734-740-2961. Ms [Member Name Removed]. Negative experiences are not our style. You did pay additional for a Sunday response as we are a true 24-hour service provider. We strive to use OEM parts on each of our repairs. Our technician advised you that the motor was mechanically seized, and that the capacitor was low. Due to the age of the system, we recommended replacement as one of the options. Our system replacements are back with a full 10-year warranty and maintenance agreement. So, for 10 years there are not service calls. We stand by his diagnoses. Additionally, we use a calibrated instrument to evaluate if a furnace is operating properly. Some companies will say a furnace is crack in hopes to sell you a new system for several thousand dollars. I know its hard to trust a company especially since this is a rental. If you would like we can review your account with you and show you our step-by-step procedure. We always prefer that the homeowner is present to see exactly what we are doing. The fact that you had 3 service providers means that you may have been taken advantage of in the past.Service Provider Response
Hi [Member Name Removed], serving you and your family has been a blessing for our company. We hope you like your nest thermostat and your Carrier Air Conditioner system in Detroit Michigan. Thank you for being the best part of Air Doctors.Service Provider Response
Hi [Member Name Removed], serving you and your family has been a blessing for our company. We hope you like your nest thermostat and your Carrier Air Conditioner system in Detroit Michigan. Thank you for being the best part of Air Doctors.Service Provider Response
Hey [Member Named Removed]. Thank you for the review and trusting us to install your Bradford White Water Heater in Westland Michigan. Just a reminder that it comes with a full 6-year parts and labor warranty. Let us know if you need anything additional.Service Provider Response
Hey [Member Name Removed]! Our Pleasure! Thank you for your friendship and continued support of Air Doctors Heating and Cooling, LLC. Being your service provider has been a true honor. With you mainteance agreement we will keep your Bryant Air Conditoner in Inkster MI up and going for a long time to come.Service Provider Response
Hi [Member Name Removed], serving you and your family has been a blessing for our company. We hope you like your nest thermostat and your Carrier Air Conditioner system in Detroit Michigan. Thank you for being the best part of Air Doctors.Service Provider Response
Hey [Member Name Removed]. Thank you for your friendship and continued support of Air Doctors Heating and Cooling. Your Tempstar Air Conditioner in Detroit MI comes with a no hassle 10-year parts and labor warranty. Please let us know if there is anything else we can help you with.Service Provider Response
[Member Name Removed], thank you for trusting us with your Bradford White water heater replacement in Southfield. We are honored and privilege to serve you and your family. Please let us know if you need assistance with anything.Service Provider Response
[Member Name Removed], thank you for trusting us with your Carrier Furnace and Air Conditioner replacement in Canton MI. We are honored and privilege to serve you and your family. Please let us know if you need assistance with anything.Service Provider Response
Mr. [Member Name Removed], We take negative reviews very seriously and we apologize if you have a negative experience with us. We charge a differnet rate for the weekends and evening times. The coupon you selected it does not apply towards the demand service on evenings and weekends. You contacted us at 10 pm on Saturday, June 8th and request service the following day. Additionally, our service technicians are trained to be diligent and provide a complete system overview to address any and all problems that we may find. We also take photographs of the equipment to show the customer of our findings. We can provide those to you if you are intrested. Please contact us so that we can do whatever is necessary to make you a satisfied customer.Service Provider Response
Hey [Member Name Removed]. Thank you for the positive review and allowing us to repair your furnace.Service Provider Response
Ms. [Member Name Removed], thank you for trusting us for all your service repairs. Remember your Tempstar furnace replacement in Ann Arbor comes with a full 10-year parts and labor warranty. Serving you family has been an honor and privilege.Service Provider Response
[Member Name Removed] thank you for the positive review. Working with you have been an honor and privilege. Thank you for all the years or service as an educator. Best wishes in your retirement.Service Provider Response
Hey [Member Name Removed]. Glad we could get your Coleman in Brownstown Township furnace back up and running. Always here when you need us. Thank you for being the best part of Air Doctors.Ask for details
Health & Safety Measures