Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
A Lil' Touch of Heaven LLC logo

A Lil' Touch of Heaven LLC

Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,

About us

We are a Christian owned cleaning service. A pet-friendly business, striving to give you the best clean each and every time.

Business highlights

25 years of experience

Services we offer

Cleaning Services

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.524 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
13%
2
4%
1
4%
Showing 1-24 of 24 reviews
Caldwell M.
Sep 2017
3.0
The post construction cleaning was at best average. For the price we had to pay, I would have expected a top notch job, but there were many areas of dust overlooked, especially on the inside of closet doors and the top of woodwork over doors and windows. A bucket of some type of liquid had been spilled on our upstairs carpeting and no effort had been made to clean it up. We were able to contact him and he returned to take care of it. By then, all the other overlooked areas we had cleaned ourselves. Current situation with them has been questionable. According to the contract, "If you're not completely satisfied, call within 24 hours of your cleaning. We will be happy to reclean that area." This does not happen. When calling, his voicmail box is always full. He does not respond to text messages. The things being overlooked are simple, but important to me as I must use a walker. Dusted pictures should at least be straightened, not left crooked on the walls. Things knocked on the floor should be picked up. I asked for them NOT to clean my stove top, but they have done so anyway on two occasions, not replacing the heavy grids correctly and scratching my stove top. I've asked my bathroom rugs be shook out, not vacuumed and the rug edges are being ruined because they persist in vacuuming them. When replacing throw rugs, they should be replaced as found...snug up to my cabinets or doors...not put down haphazardly. And there has been a continued problem with proper cleaning of my walk in shower and counter tops...soap dishes and fixtures aren't being cleaned and back splashes and towel rods aren't being cleaned in the sink area. Finally, having hardwood floors and some room size rugs, a different vacuum head must be used for both. They have used the rug vacuum head on my hardwood which has scratched the finish. When he finally returned my text...first time!!!!....he tells me that I am hard to please and difficult. I explained my needs to him when he first came to my home and was assured they would be met. I feel he is not being cooperative and definitely is not living up to his "if you're not completely pleased" clause in the contract." An area of concern is his difficulty in maintaining workers. There is only one person that has come each week. The other two or three workers are always changing because they do not stay employed with him. He's either letting them go or they are leaving. I honestly feel his inability to retain faithful employees is what is causing these problems. Perhaps if he kept a notebook with each customer's requirements so many mistakes wouldn't be made. UPDATE 9-21-17 I previously reviewed this company and obviously, Steve cannot handle the fact that he needs to work on his professionalism even further, not to mention his ability to retain employees. He inferred that MY treatment of the employees is why they quit. He originally had encouraged my doing a walk through at the completion of their job and I did that. I in no way acted in such a way that would cause someone not to want to come to my home again when I pointed out the areas that needed to be redone. After all...his paper work stated that if there was anything that was not done to the customer's satisfaction, all we had to do was call him within 24 hours and the areas would be redone. If he states this as a fact, he should live up to this. It's not possible to leave a message when someone doesn't return text messages or their phone's mail box is always full. If it makes him happy to call me a liar, so be it. I hope it will make him feel better about himself. Meanwhile...take into careful consideration those you hire to come into your home to "clean to your satisfaction".
Response from A Lil' Touch of Heaven LLC
"I wasn't even gonna write a response. But it bothers me to have people just tell lie after lie. The reason why there's always different employees there, is because nobody will go back, they tell me they would rather quit and not have a job than go back again. And it is way too hard to find good cleaners. If we were such a bad cleaning company, why after I told her that I would prefer for her to find somebody else, she kept telling me that we can work this out. Steve"

John S.
Feb 2017
5.0
Yes, I recommend this pro
$735
We have used Steve before and so when we needed our new home cleaned before moving in, he was the first name that came to mind. Called Steve in the afternoon and he came out to do the estimate within 1 hour. The next morning the crew showed up right when Steve said they would. They were friendly and very professional and got right to work. The work was completed within the time frame the quote said and the house sparkled. If you need cleaning they are the only ones to call.

Michael B.
Jan 2016
3.0
$350
.

Christopher N.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Anna B.
Oct 2015
5.0
Yes, I recommend this pro
$150
unknown

Candace C.
Oct 2015
5.0
Yes, I recommend this pro
$1,100
unknown

Chris S.
Sep 2015
5.0
Yes, I recommend this pro
$499
The whole condo needed to be deep cleaned... and it was a complete mess! Everything needed to be cleaned... the stove, dryer, washer, fridge, windows, etc.
Steve came over on time, gave me a quote and stuck to the quote even though I think he didn't realize how much work it was. I appreciated that! I wasn't there at the time so I did not have any contact with his staff. All I know was the place was as clean as it could possibly get. They did a wonderful job and Steve was great to work with.
Once I saw the work that was done I felt that I got what I paid for and it was money well spent.

Theresa E.
Sep 2015
3.0
unknown
Response from A Lil' Touch of Heaven LLC
"This is Steve from A Lil Touch of Heaven. This is the first time I heard anything about the vacuum container incident. This customer called to tell us the things that weren't done, but she bought only 4 hrs of cleaning. I repeatedly explained to her that when the 4hrs were up, then we were done. Unless she wanted to purchase more time, which she didn't. That's why we didn't return, she didn't want to purchase more time."

Lori P.
May 2015
5.0
Yes, I recommend this pro
$185
unknown

Monique E.
Apr 2015
5.0
Yes, I recommend this pro
$130
unknown

Joel B.
Mar 2015
2.0
$105
unknown
Response from A Lil' Touch of Heaven LLC
"This is Steve, from A Lil Touch of Heaven. All I can say is I feel soooooo sorry for their next cleaning service."

Erin M.
Feb 2015
5.0
Yes, I recommend this pro
$530
Deep cleaning of the entire house with exceptional attention to detail.  I appreciated the feedback that they asked from me to ensure the job was being done to my standards.  Very professional group and I have scheduled bi-weekly service to clean our home moving forward.  I highly recommend!

CANDICE B.
Oct 2014
5.0
Yes, I recommend this pro
$99
unknown

Mary D.
Aug 2014
5.0
Yes, I recommend this pro
$285
They did an EXCELLENT job. Very through and paid great attention to the details. Would recomend their service to anyone. Very professional.

Raphael C.
Jul 2014
5.0
Yes, I recommend this pro
$421
It went well. Steve and his team were thorough and did a great job. The maid that cleaned my kitchen was AMAZING. My appliances look brand new! I hired them to come in monthly now!

Glenn R.
Jul 2014
5.0
Yes, I recommend this pro
$300
unknown

Melissa S.
Jun 2014
1.0
$130
, but when I arrived to the house the following day, I found the appliances CAKED in filth.......how long does it take 4 people to wash and vacuum floors and clean toilets.....'cause that's all they did. DO NOT USE THEM!!!!!!!!!!!!
Response from A Lil' Touch of Heaven LLC
"This is Steven from A Lil Touch of Heaven, LLC. I was there and involved in this cleaning. As a business owner I can only do what the person that is there and paying me wants done. I arrived at the trailer a few minutes early than our appointment. So I went in and talked to Susan who told me that she was the owner and that she would be paying for this, then she presented me a list, of what she wanted done and how she wanted it done. We went over the list twice. Then I explained the difference between a deep clean and a regular clean, because she wanted the most for her money. So I gave her a deal, $25 for each maid hr. up to four hours, and $30 an hr. after that. So she agreed to the four hrs. and I would come get her 15 minutes before the time was up to walk her thru each room to make sure it was done to her standards. So then I told each maid what room to do and exactly how she wanted it done. So 20 minutes before we were done I did the walk thru, to make sure it was done exactly how she said it. Then i went and got her and walked her thru it. She said "It's great, I love it, it's awesome and it smells so much better." But there was one thing wrong. she wanted to add that the inside of the cupboards be wiped out. That's what took us the extra 15 minutes. After that I talked to her again, she said that she would definitely recommend us. She paid me by check. And said thanks again, we left. So what happened to the trailer in the next 24 hrs. before this (Member name removed) got there, I don't know. But this I do know, there was no food CAKED on any appliance even before we cleaned. You don't get straight A's on Angie's list for only doing a great job part time."

Mandy T.
Jun 2014
5.0
Yes, I recommend this pro
$300
4 cleaners came out and they were done in 3 hours. house was clean, pleasant crew to work with.

John S.
Jun 2014
5.0
Yes, I recommend this pro
$550
THEY DID A GREST JOB. VERY PRECISE AND THOROUGH.

Linda W.
May 2014
5.0
Yes, I recommend this pro
$60
They did wonderful. I won't switch as long as they are in business. I highly recommend them.

Catherine M.
Apr 2014
5.0
Yes, I recommend this pro
$316
They did an awesome job! It was unlike any other cleaning service out there. They were on time, professional and the attention to detail was amazing. The price was exactly as quoted. They thoroughly cleaned the entire home, plus hand cleaned all of our blinds.

Kimika M.
Apr 2014
5.0
Yes, I recommend this pro
$400

The service went very well. I am extremely please with the thoroughness of the cleaning (especially since I have a slight case of OCD). They actually exceeded my expectations and I have hired them to come on a bi-weekly basis.



Linda W.
Mar 2014
5.0
Yes, I recommend this pro
I could not get over how awesome my house looked! I have had a lot of cleaning services over the years, and this was the first one to not let me down. They made me feel comfortable having them in my home. From the first time I met Steve, the owner, he made me feel confident in his company. All the girls that came out to clean the house were very polite and professional. They had clean, modern cleaning equiptment. The floor cleaning maching they brought made my old floors look like new! Thank you so much to Steve and his staff for doing such a great job and making me feel so comfortable.

Susan H.
Mar 2014
5.0
Yes, I recommend this pro
$400
It was amazing. He was really, really good. He was very professional and they had a lot of checks in place to make sure they did everything that they promised to do. I just want to make sure people understand he provides a service that I highly recommend.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A Lil' Touch of Heaven LLC is currently rated 4.5 overall out of 5.

A Lil' Touch of Heaven LLC accepts the following forms of payment: CreditCard

Yes, A Lil' Touch of Heaven LLC offers free project estimates.

No, A Lil' Touch of Heaven LLC does not offer eco-friendly accreditations.

No, A Lil' Touch of Heaven LLC does not offer a senior discount.

No, A Lil' Touch of Heaven LLC does not offer emergency services.

No, A Lil' Touch of Heaven LLC does not offer warranties.