Elliot Environmental LLC

From the first phone call asking for an inspection and "diagnosis", we were 100% satisfied. Their knowledge and professionalism is incredible, they were here within 2 business days to do the inspection, and the work was performed the 3rd business day. The three guys who came (1 to inspect, diagnosis, and to get the 2 man crew started on the work), were simply amazing, courteous, careful, explained everything well, and the 2 guys who did the work were 2 of the hardest working guys we have ever seen. They were respectful of our home, their work ethic was 100% excellent, their integrity showed through 100%, and we felt 100% comfortable with their being here for most of the day. We received a call back to ask how things went 2 days after the work and we would absolutely recommend them to anyone we know who needs any work from them. Simply incredible company and employees - every single one of them.

Elliot Enviromental was FANTASTIC. This is not the first time I have used them. But, I have to say, each time they have been used, they have done a super job. Clean, polite, very considerate of the surroundings. They have always left the work area clean. If there have ever been any questions, they have always been there to answer all the clients questions or concerns... They are #1 in my book!

It went great very professional reasonable quote everything was explain very well to us I would recommend this company

The project went very well and even after finding more mold then expected the project was still finished on time and was more then we could ever expect.

Remediation successful, clean-up good. Despite giving a quote to insert recommended venting the vendor declined to do so ("too busy").

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Wonderful, professional staff in the office and at the work site.  Workers were friendly, answered questions and were very professional too.
I would recommend them and use their services again if need be.

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The quote he gave me verbally at the door did not match the written quote but the written quote was still a great deal cheaper than others so we went with him. He sent his crew of 4 or 5 over for 2 days.  They sealed off the designated areas, covered the items in that area, and while running a HEPA filter they sanded and sprayed anti-mold solution. 
On their video they note that all visible mold will be removed. (This is important both for aesthetic value and because even dead mold can be allergenic.) At the end of the 2 days we went in the basement and attic and still found lots of visible mold, some of which was easily accessible.  When Brian came for a post job meeting and we showed him the mold he did readily agree to send his crew back for another day.  We heard much more sanding and grinding on that day and they resprayed, but they did not recover the items in those areas so everything was covered with sawdust and a film of overspray, but the areas were much cleaner in the end.  I sent him photos of the debris left by his crew in hopes he might have his crew clean the items, but he did not respond to that information, simply asking if the job was finished.  It was not difficult to wipe the spray off ourselves, just time consuming and he had included a $60 charge in the quote for the plastic to cover the items and they had covered the items the first two days. 
We then  had a different company come and do testing in those areas for mold, (Brian offered to send his own tester, but we declined,) and the results were agreeable.  We did choose to use a credit card to pay each time (you pay some before the job and the rest upon completion,) so we had recourse if there were any problems.  We did pay for the 10 year warranty and Brian did agree that if we or any future homeowner had mold reappear in those areas in the next 10 years he would retreat the areas.
So while we did have an acceptable result in the end, it was frustrating while we were going through it. 
Another note:The other company that did the testing said they would have replaced the insulation in the basement and cleaned the duct work, so we replaced the insulation ourselves and had the duct work cleaned by a company that specializes in that.  Overall we saved money going with Elliot Environmental over other companies but had to insist they complete the job to their advertized standards and used other less expensive resources to replace the insulation and clean the duct work, which would have been included in the other company's quote.

This is a very professional, courteous company.  Brian answered all my many questions thoroughly and patiently.

Holly his wife and bookkeeper was also extremely kind and helpful!  They cleaned up all the mold in our

basement and came back a second time to meet with our contractor who had to replace windows and siding

to make sure all the mold was completely removed.  We were extremely happy with their work!!

We had a mold inspector come back after all the work was done to confirm the levels were okay,

and we passed with flying colors, peace of mind!!!  GREAT COMPANY!!!  They cover the Detroit

suburbs even though they are in Bay City, MI. 

They were one of best , most professional, punctual, and helpful companies we have ever used.  From start to finish they helped us with all our concerns, explained everything in a complete and understandable way, and took a personal interest in our mold problem.  This is not a job for beginners and they  displayed their experience in every step of the way.  Mold issues are a very unpleasant problem to deal with, disgusting to say the least, not an inexpensive problem to remediate and we feel grateful to have found the folks from Elliot Environmental to help us.  We recommend them highly ! ! !

They came days ahead of the appointment to remove the carpet and isolate the flood area to start the repair process. They showed up on time. Isolated the flood area , removed all the contaminated material including carpet , drywall, and even any wet or suspected contaminated 2x4's. They replaced the 2x4's after first using a h2o2 wash and then another antimold sol'n. They put a sealant over that. Anything they took out of the room ,all the exercise equipment etc. they decontaminated. They were extremely neat and thorough. They left a triple hepa filter for 4 days. After the process I had the room tested by an outside source for any residual mold contamination.The results were extremely good. I highly recommend them and would use them again!

I was extremely impressed with the entire organization. They were extremely professional, courteous, and meticulous in their work.  They arrived on time and completed their work in the most expeditious manner.  I highly recommend Elliot Environmental!

Elliot Environmental did a great job addressing the mold in our attic. We had recently purchased our home and had several bids for this work. Not only was EE far below the other bids, they were professional, responsive, got the work done in much less time than their bid had indicated, and left no evidence of their presence. Because the work took less time than they anticipated, the final price was 10% less than they had originally quoted. If you have to be in the unfortunate predicament to need mold remediation, you want a company who does their work effectively, efficiently, affordably, and with great customer service. In other words, someone like Elliot Environmental.

Mold was removed using hepa sanders and filters. Mold infested materials were removed. Only complaint was my drop ceiling frame was completely removed and disposed of without my knowledge. Reasoning was the walls had to be removed and the hanging metal posed a danger. I would have been ok with this had it been communicated and I had given permission. Price was adjusted slightly due to drop ceiling.

Did not receive angie's list discount, however this was noticed after the fact.  an email has been sent asking if they would honor it.

We contacted Elliot Environmental about a mold issue within our newly purchased house (a 120 year old historic home).  The mold issue was discovered after we were removing wallpaper to repaint and found a wall in our house dotted with mold.  As there was a bathroom above this room, we immediately went upstairs and I began ripping up tiling to a find a wet subfloor with several different species of mold growing.  I called Holly (who works in the office) and found out that they do not do testing for species of mold-they only perform visual inspections and the remediation.  They were able to give me recommendations for a third party mold tester, and I contracted his services and sent the report back to Holly about a week after our first conversation.  She was able to set up a visual inspection within a few days with Brian, who walked through the entire house with me and gave his advice on what should be removed/remediated.  While Brian and I were walking through the house, we discovered that a previously fixed roof leak was leaking again in a 2nd story bedroom, so I told him we should include this area in the remediation as I didn't trust the work the previous contractor (hired by the previous owner) did on the roof or the fixed ceiling.  Our basement is an old, moist Michigan basement that had a wooden partition, with some mold and dry rot.  We were going to remove this ourselves, but after the issues we had been having and the good experience and confidence I had with Brian, we decided to have them remove the partition and remediate the basement also.  Brian also pointed out previous water damage (which we knew about) on the ceiling of the basement, and suggested that  we should have an HVAC drip pan that ran beneath the previous water damage changed and cleaned out also.  We agreed to this.
I received a quote within two days, and I agreed to the contract.  Holly was able to schedule our work to start within days.  The team arrived on time each day (two full days of removal/remediation), and were professional the entire time.  I believe there were 8 on the team total, splitting up between the basement and the 2nd story.  Brian was also on site each day to explain how the process was going, answer any questions, and let us see the progress.  The team found more mold in the basement than originally thought (on the brick foundation behind some effervescence) but included that in the previously agreed quote.  They also moved a giant claw footed tub out of the moldy bathroom into the backyard, as I wanted to reuse it as a planter.  I was working outside in our lawn, and at the end of the day some of the team helped me remove a wooden pallet, which went above and beyond.  They also let us put the pallet in their dumpster, as there was leftover space.
After the removal and cleaning was complete, Brian and the team left some HEPA air filters running at the house over the 4th of July weekend, and returned on the following Wednesday to apply the fungicidal coating (the last step) and pick up the HEPA air filters.  Everything in the house was completely cleaned and it was like they were never there (save for the remediated walls and floors!)  Both Holly and Brian followed up within a few days to check in and answer any remaining questions.  
I would highly recommend Elliot Environmental to anyone needing a visual mold inspection, advice, or remediation.  All of my interactions with them were pleasant and professional, they honestly answered all questions, gave excellent advice, and went above and beyond any expectations I had.  They are also certified by all of the large mold remediation organizations in the industry, as well as EPA lead certified, and they offer a 10 year warranty on their remediation  The travel throughout Michigan and came down to Detroit (from Bay City).  Their recommendation for a mold inspector/tester was also excellent as he is top in his field.
Thank you Brian, Holly, and the rest of the team at Elliot Environmental!

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Very professional and really explained everything they were going to do. They then came out and did a mold remediation on some hidden problems in the basement bathroom and furnace room. Their procedure and process offers a 10 year warranty. Their team came in and were done within a day. They were very nice to work with and very professional.

Elliot Environmental did a great job on remediation -- can hardly tell there was ever a problem. The 10-year guarantee will help us when we sell the house this spring, and their certifications and credentials were reassuring that they know their business. The right service for the right price -- would definitely hire them again. Such a relief to get this resolved!

The Elliot crew showed up on time, behaved in an absolutely professional manner throughout their on-site presence. They were even quiet during their work.  Overall, quite possibly the best contractor of any type that I have dealt with.  The initial inspection was without charge. The individual conducting the inspection was professional, courteous, and knowledgable.  A full explanation of the service to be provided, their guarantees and terms and conditions was given along with a firm fixed price.  The  work performed was completed in a single day and was without any fault that I can detect. A follow up inspection was conducted a few days after the crew had completed the mold removal and treatment to make sure the job was right.  An absolutely first rate organization.  Highly recommended!

They did a good job and they were very conscientious. They were considerate of my situation and the fact that there could have been a problem with the tiles.
11/29/2011 The workers had to return several times due to air quality testing limitations, asbestos tiles, etc. This job ended up being staggered due to several issues that occurred, and Brian and the workers were very accommodating, never having a problem with having to delay work, and one time because I did not unlock the door. I have nothing but praise for the job they performed and the kindness shown to me by all the workers.  The quality of the work has been excellent, no complaints.
12/5/2011 Brian came out today and made some recommendations to me to avoid the problems with mold in the future. Very pleasant company to work with. Would definitely use them again and recommend them.

I would absolutely recommend Brian and Elliot Environmental to anyone. The entire experience from start to finish was the best I've ever had with a contractor. Brian and his entire team were incredibly professional, knowledgeable, and friendly. They truly went above and beyond what I expected.

I discovered mold between the baseboards and the drywall in my finished basement after a flood in September. Unlike all of the other disaster recovery experts who only added to my anxiety by telling me I needed to tear out the whole basement right away, Brian looked at the basement and immediately put me at ease assuring me that although I had mold and needed to have it properly remediated, it wasn't too bad. He was extremely thorough in his evaluation of the area, explanation of the problem as well as the process of removal, treatment, and prevention of future mold. His written estimate came within a day or two and was easily a thousand dollars less (or more!) than the other estimates. He gladly went over another estimate I received and explained the differences between the two. They were able to start the job a week after receiving the deposit.

Brian and his men showed up at 9:00am sharp and immediately went to work closing off the basement and protecting the other areas of the house. They were finished by 4:00pm that same day and left the basement and the rest of my house spotless. The were able to remove the minimum amount of drywall necessary and were even able to salvage some of the door casings. They treated all of the floors and cinderblock walls in the unfinished portion of my basement as a precautionary step in addition to moving and cleaning any items that were in question (storage containers,etc.) When the work was completed, Brian did a walk-thru with me and explained everything they had done in the basement. He walked me around the outside of our house showing me places where our irrigation was a problem (disconnected downspouts, ground graded toward the house rather than away, etc.) causing moisture in the walls and potential mold issues in the future. He followed up with me the next week to see if I had any additional questions. 

I am very happy and more than satisified with every aspect of my experience with Elliot Environmental. They were professional, honest, timely, courteous, and most importantly did great work for a very reasonable price. Start to finish, I was very comfortable with their expertise, their process, and the job that they did, and really knowing that my basement is mold free is worth every penny! I'd recommend them to anyone who may find themselves in a similar situation.