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Master Sweep Chimney Service LLC

About us

Residential Chimney and Fireplace Consultant, Analysis, and Technician.

Business highlights

Emergency services offered
42 years of experience

Services we offer

& Dryer vent Installation., Chimney, Flue safety Reporting using remote camera viewing. Installation and service of - Chimney Caps & Dampers, Oil, Outdoor Gas Barbecues, Repair and Repointing. Chimney Chase Cover replaced, Vent-free and Direct - Vent Gas Fire Sets, Wood Siding replaced and Painted. Gas Furnace, Wood and Gas Fireplace Inserts, and Gas Dryer vent Sweeping, and Gas fueled Flue Relining. Masonry Water Sealing and Repelling, and accessories. Solid, and dead Animal Removal

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%
Showing 1-2 of 2 reviews
Greg P.
Mar 2022
1.0
$14,000
Very poor business practices. Owner does not stand behind his work. 14k to rebuild a chimney and after 2 seasons the mortar is failing and bricks are chipping and now claims he “isn’t in a financial position to work for free”. When asked if he expects his work to last longer than 2 seasons he claimed that he expects it to but sometimes it doesn’t and that the contract explicitly states no warranty. It does indeed say that, but he also said numerous times during the 2 week long project that he “stands behind his work”. He does not. At all. Don’t get taken by this unscrupulous contractor. BUYER BEWARE!!!
Response from Master Sweep Chimney Service LLC
"Sir, we had to use bricks of a similar height, width, color, and texture, but the length was shorter because the exact replica was no longer obtainable. Now, when I went out to your house to redress your grievance, I saw a singular spalled brick... one of those long bricks original to the chimney. Not one of the new short bricks we installed. You claim that there were "bricks chipping". When I mentioned that I couldn't see more than one brick chipping, you never took opportunity to point out any more to me. In the same way it'[Member Information Removed] unfair to tell an auto mechanic that contracted to replace an engine and radiator that he doesn't stand behind his own work when later the water pump fails, it'[Member Information Removed] also unfair to say I don't stand behind my work when a brick fails that we never replaced. I have a signature to the following contract on your original inspection report, and on all your estimates the below disclaimer. Signed in 2018: "I understand that MSC is not responsible for concealed defects or condition of use.", and on your three contracts the following statement was in the disclaimer in 2019. "Since conditions of use and hidden construction defects are beyond our control, no warranty is made by Master Sweep Chimney Service LLC (MSC) for the safety or function and none is to be implied." On another online platform you have complained that the brick pattern didn't match, which potential was forewarned in your estimate that this may be the case under the labor cost heading "Masonry:Reclaimed Brick unit... Reclaimed brick for your chimney could prove difficult to match." It appears you assented to the brickwork going up in a pattern different than the original which was proven when you never stopped the work while occurring, you paid without complaint, and haven't complained in the two years since it went up. From our records, we could only tally a range of $11K - $12K of corrective contracts to your chimney. Who'[Member Information Removed] ever heard of an auto mechanic that put a 2 year warranty on work he never performed?"

Paula R.
Sep 2015
4.0
Yes, I recommend this pro
$99

Was prepping our fireplace and chimney for an insert. Wanted it clean before a new (wood burner) insert was installed. Jeriah was very knowledgeable and informative. Was impressed with his professionalism. Was in and out seemed like know time. Our schedules seemed to click. Job well done!


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Master Sweep Chimney Service LLC is currently rated 2.5 overall out of 5.

Master Sweep Chimney Service LLC accepts the following forms of payment: CreditCard

No, Master Sweep Chimney Service LLC does not offer free project estimates.

No, Master Sweep Chimney Service LLC does not offer eco-friendly accreditations.

No, Master Sweep Chimney Service LLC does not offer a senior discount.

Yes, Master Sweep Chimney Service LLC offers emergency services.

No, Master Sweep Chimney Service LLC does not offer warranties.