Owen Tree Service Inc

Worst company I’ve dealt with, they may be cheaper but you get what you pay, will definitely be going back to Davey tree next year, Owen never showed up on the day they were supposed to, always had to call to find out when and if they might show up, 1 month late on showing up to spray our pine trees……very poor service……would never recommend them

I was miss lead on the amount of work it would take to do this job. 4 men and twelve branches the size of a quarter to the size of a silver dollar. $ 525.00 later! Give me a break! I will never use this company again!!!

I had heard that Owen was a great service, so I went with both jobs on the October 2016 quote. Then the issues started. They sent the Miss Dig folks to the wrong house, so we had to wait until they could reschedule to get Miss Dig back to the correct house. Then they scheduled for a certain day, so I had to take the day off work. On that day, they called me and said the truck had broken. So we rescheduled for another day, and I arranged to leave work. On that day, they called and said they couldn't come out because they were busy finishing "a more important job". So we rescheduled for another day. So, I took more time off work. They called me on that day and said the truck had broken, but they were fixing it and they'd be out. Then they called back and said they wouldn't be out. At this point, I was pretty irritated and asked them how come I kept getting the broken truck, and that this was the third time I had to arrange to leave work. How could one customer wind up with the broken truck excuse twice? They did send a crew out that day (last part of November), and it took them only about an hour and a half to do my job. So the actual tree cutting was fine that day. I had no problem with the tree crew, except someone forgot to put on their work order that the quote said to cut the wood into small pieces. So I was left with chunks of tree that were 3 feet to 8 feet long. I was told that the stump grinder would cut the tree into pieces when he came out to do the stump grinding work. Well, they forgot to put that on his work order too, because it still wasn't done. I didn't think it was fair for me to pay the bill on that job until it was completely done, because the quote was one price for cutting the tree down and cutting it into small pieces. As soon as the stump grinding was done, I paid that bill. Then they sent me two late notices with finance charges because I hadn't paid for the tree cutting! I explained to them that I was still waiting for someone to come out and finish the job. It was finally completed in early February, and I paid the bill right away, and sent my comment card in with the check. I thought for sure after the manager read my comment card, he/she would call me and address the issues of bad service. They did not. Maybe this isn't considered bad service?? It is to me. It was a mild winter--I think this was entirely too long to finish a job that only took several hours. The actual work was fine, but the bad response time and multiple excuses will cause me to use another service in the future.

Very well. Only weaknesses were that they were more expensive than I expected and that I was told they would do the job in two weeks, but when it was scheduled, it was much later.

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Owen tree and lawn service came out and gave me a great quote for all of the services needed for my yard.  I only used them for the lawn fertilization and tree stump grinding.  The tree stump grinding went great.  My lawn has never looked better with the lawn fertilization and aeration.  I would suggest them to anyone.  Their prices were great too.

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We called an Owens arborist when we needed expert advice about how best to preserve the mature oak trees on our property. We had a lot of dead branches falling off in storms. Owens met with us to discuss what we were looking for. Then gave us an estimate and time. They showed up when expected and trimmed off the dead wood on our trees to allow the wind to more easily pass through. They cleaned up everything. Our trees are doing better than ever. I have recommended Owens to several of our neighbors and neighborhood association, and I highly recommend them for their professional and knowledgeable staff and services.

OVERALL IT WAS GOOD. THEY CAME OUT AND CUT THE TREES DOWN. THEY WERE WAY UNDER THE MARKET COST, SO I WOULD RECOMMEND THEM TO SOMEONE ELSE. THEY GROUND DOWN THE STUMPS AND CLEANED UP ALL THE DEBRIS.